El Pollo Loco
1140 E Craig Rd, North Las Vegas
(702) 625-5541
Recent Reviews
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old hard dried out chicken in chicken burrito , seems like just this location has gone down hill
Atmosphere: 3
Food: 1
Service: 3
The worst of the worst place I bought a family meal when I get home the chicken was over cooked there it goes $30 to the garbage
Thank you to the kind staff and the manager on duty for helping with my order. Love you. Bathrooms are always clean and have no code.
Atmosphere: 5
Food: 5
Service: 5
I visited last night during dinner. I ordered a family meal and there was a wait. The store was understaffed ( i believed) and I believe my order was forgotten. But what I appreciate is the staff acknowledging the mishap and making it right. I didn't wait much longer than expected and the food was good as expected. But I really appreciate the staff for their good customer-service.
Atmosphere: 5
Food: 5
Service: 5
They have lost their minds with how much it cost to eat here. You pay so much money and the chicken pieces more resemble a pigeon than a chicken.
Chicken had no flavor at all
This store is the worst. Horrible customer service. They tell you that you can only order combos nothing al a carte. Then when i ask why, is there a size difference? Now all of a sudden they say oh we are out of that item now. How convenient
I've only been using the drive but service is great customer service is great here.
Atmosphere: 5
Food: 5
Service: 5
it says that they work until 11 at night, now it's 10:19, they closed the doors and are sitting inside, in short, they didn't serve me
Good food, good prices. Make sure to get the app.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
No AC VERY HOT INSDE RESTAURANT AND BAD CUSTOMERS Services, when asked to lower the temperature down, chicken was very burn on bowl and old..
Atmosphere: 1
Food: 1
Service: 1
They got touch screens now , so make sure check order and ask for side , buy bowls to go and get a pack of flour tortillas and you good- Sonora style !
Atmosphere: 5
Food: 5
Service: 1
Who ever makes the green salsa needs to be removed , the salsa taste horrible. This the 2nd time in 2 months time span that it happens to me.
I come to this one because it’s the closest one to my house and they can never get my order right, and when I tell them it’s wrong; they just scrape whatever it is I didn’t want off the top. Ridiculous, and they only take one car at a time. You’re better off going to another location. They truly do not care about customer service.
Atmosphere: 2
Food: 2
Service: 1
I don’t know what they do to make that chicken taste so good but dang it I have to go there at least twice a week 3 piece and rice and beans mmmmm?
Atmosphere: 4
Food: 5
Service: 5
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