El Pollo Loco

1140 E Craig Rd, North Las Vegas
(702) 625-5541

Recent Reviews

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Jose D

old hard dried out chicken in chicken burrito , seems like just this location has gone down hill

Atmosphere: 3

Food: 1

Service: 3

MARIANA SALDANA

The worst of the worst place I bought a family meal when I get home the chicken was over cooked there it goes $30 to the garbage

Noah Dartz

Thank you to the kind staff and the manager on duty for helping with my order. Love you. Bathrooms are always clean and have no code.

Atmosphere: 5

Food: 5

Service: 5

Andrea Jones

I visited last night during dinner. I ordered a family meal and there was a wait. The store was understaffed ( i believed) and I believe my order was forgotten. But what I appreciate is the staff acknowledging the mishap and making it right. I didn't wait much longer than expected and the food was good as expected. But I really appreciate the staff for their good customer-service.

Atmosphere: 5

Food: 5

Service: 5

Erin Cahill

They have lost their minds with how much it cost to eat here. You pay so much money and the chicken pieces more resemble a pigeon than a chicken.

Denise.aguirre Aguirre

Chicken had no flavor at all

Jenn W

This store is the worst. Horrible customer service. They tell you that you can only order combos nothing al a carte. Then when i ask why, is there a size difference? Now all of a sudden they say oh we are out of that item now. How convenient

Israel Brown

I've only been using the drive but service is great customer service is great here.

Atmosphere: 5

Food: 5

Service: 5

Adam Martazanov

it says that they work until 11 at night, now it's 10:19, they closed the doors and are sitting inside, in short, they didn't serve me

Benjamin Richards

Good food, good prices. Make sure to get the app.

Atmosphere: 5

Food: 5

Service: 4

pedro santoyo

No AC VERY HOT INSDE RESTAURANT AND BAD CUSTOMERS Services, when asked to lower the temperature down, chicken was very burn on bowl and old..

Atmosphere: 1

Food: 1

Service: 1

Abel Beltran

They got touch screens now , so make sure check order and ask for side , buy bowls to go and get a pack of flour tortillas and you good- Sonora style !

Atmosphere: 5

Food: 5

Service: 1

Miguel C

Who ever makes the green salsa needs to be removed , the salsa taste horrible. This the 2nd time in 2 months time span that it happens to me.

S E

I come to this one because it’s the closest one to my house and they can never get my order right, and when I tell them it’s wrong; they just scrape whatever it is I didn’t want off the top. Ridiculous, and they only take one car at a time. You’re better off going to another location. They truly do not care about customer service.

Atmosphere: 2

Food: 2

Service: 1

Raul Aviles

I don’t know what they do to make that chicken taste so good but dang it I have to go there at least twice a week 3 piece and rice and beans mmmmm?

Atmosphere: 4

Food: 5

Service: 5

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