I usually avoid this store and go to the one on Ann Rd, or the one on Craig west of here, even if have to drive further. Some days you are in a hurry and go to the place you know is always bad simply because you are there. At night, they may be open and have been known to put a cone in the drive thru to ooops, no customers. Other nights they just ignor the speaker alltogether. Unlike the other JNTB locatoins I go to, a small curly fry gets 1 sause and a large gets 2, this site is the most likly to only provide 1 sause and have been known to provide none even when asked. Of the JNTB locations I go to, this one is never clean outside, trash always there but not as bad as most 7-11s so they have hope still. Made this review due to what might be a new practive of being McD's a place I no longer go to due to this practice. We placed the order and they said to pull forward to stall 1. No one beind me or even placing an order when the order was a basic combo. By the time we parked they were already coming out, with no sauses. Before we could even look at the bag they were already inside. Minus 1 star for drive though practive, 1 for cleanlyness in general, 1 for missing product/sause, 1 for bad sevice in general, and just cant take off more stars in general
Atmosphere: 2
Food: 3
Service: 1
Ashley McKinley
I stupidly forgot this is the worst location in Vegas. I ordered a jr jumbo jack, no lettuce, she put it in as no mayo and had a HUGE chunk of lettuce on it. I also got loaded POTATOE WEDGES, how she put it in as loaded tacos I cannot fathom. I couldn't even check it until I hit my lunch break an hour and a half later. The location on lv Blvd and Nellis in the actual ghetto is 100% better
Edit to add
I received a phone call the day after this fiasco from the store manager, he told me he was writing down the order in the book for me and to come back anytime to have it replaced, I just walked in, the second girl that originally screwed up my order had an attitude with me telling me I needed his name (it's been weeks Im not gonna remember that) and to come back Monday to see the manager. Shittiest customer service EVER
Atmosphere: 1
Food: 1
Service: 1
Guy Brazzel
The food was old cold hard curly fries and dry burger.
Food: 1
Service: 3
Recommended dishes: Curly Fries, Burger
Segobiano Alex
Very well attended
Atmosphere: 5
Food: 5
Service: 5
Christine Hill
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
Megan Diaz
This jack in the box has an amazing manager and team.
Hey Jack In a Box, the woman cashier in the drive thru has been giving lots of poor attitude and I don’t think it’s proper and fair for her to be in that position if she’s going to deal with customers she has made several smart remarks (nights) Thank you
Salvador Palma
Yes, I love #11, its chicken fillet at the time and to taste accompanied by its fries with its soda
Ordered 40 tacos and they only have us 30. We reported it and they mailed us 2 complimentary combo meal tickets. We tried to use them and the lady said, "no they're not singed by the manager so you can't use them." We told her to call the manager and she said no. Lady was rude, pushy, and had no customer service whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Dugan
This location was okay. Staff were friendly and helpful.
Atmosphere: 3
Food: 3
Service: 4
Chesney Harshman
Great sourdough jack from this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
Arturo Garcia
I get off at 4 am and come to the store 3821 off on crag rd right off the exit, I see a mini van parked infront of the store with two girls in it and a cone blocking the the drive thru preventing anyone from pulling in, the two girls end up getting out the van with music playing at its max, I can see that they work at this establishment because they were in they're uniforms still.. when I asked if the drive thru was open they replied that it was closed because they were on break, when i asked how long the girl ignored me and continued to walk inside i wish the owners of this establishment would review they're cameras because they are all clearly stealing the companys time and are getting paid for it graveyard needs a review or audite done asap they're paying these girls to smoke and chill on they're job and not work at all windows shows 24hr drive thru this is literally every time I come here witch is the last time I come here I just took a picture of the girl taking off the cone as I was writing the review this is a joke !!! Checking in at 4:06 am 5/11/2024 nothings changed this place really isn't 24hrs they have employees that take they're lunches at the same time and block off the 24hr drive thru nothings changed from this place even tho I mentioned they need to audite grave yard! They're false advertising this as 24hr nothing about this is 24hrs, Iv seen 7 cars from the 10 minutes I waited try to pull in and leave already
Great place for your snacks and munchies 😋
Atmosphere: 4
Food: 4
Service: 4
I usually avoid this store and go to the one on Ann Rd, or the one on Craig west of here, even if have to drive further. Some days you are in a hurry and go to the place you know is always bad simply because you are there. At night, they may be open and have been known to put a cone in the drive thru to ooops, no customers. Other nights they just ignor the speaker alltogether. Unlike the other JNTB locatoins I go to, a small curly fry gets 1 sause and a large gets 2, this site is the most likly to only provide 1 sause and have been known to provide none even when asked. Of the JNTB locations I go to, this one is never clean outside, trash always there but not as bad as most 7-11s so they have hope still. Made this review due to what might be a new practive of being McD's a place I no longer go to due to this practice. We placed the order and they said to pull forward to stall 1. No one beind me or even placing an order when the order was a basic combo. By the time we parked they were already coming out, with no sauses. Before we could even look at the bag they were already inside. Minus 1 star for drive though practive, 1 for cleanlyness in general, 1 for missing product/sause, 1 for bad sevice in general, and just cant take off more stars in general
Atmosphere: 2
Food: 3
Service: 1
I stupidly forgot this is the worst location in Vegas. I ordered a jr jumbo jack, no lettuce, she put it in as no mayo and had a HUGE chunk of lettuce on it. I also got loaded POTATOE WEDGES, how she put it in as loaded tacos I cannot fathom. I couldn't even check it until I hit my lunch break an hour and a half later. The location on lv Blvd and Nellis in the actual ghetto is 100% better
Edit to add
I received a phone call the day after this fiasco from the store manager, he told me he was writing down the order in the book for me and to come back anytime to have it replaced, I just walked in, the second girl that originally screwed up my order had an attitude with me telling me I needed his name (it's been weeks Im not gonna remember that) and to come back Monday to see the manager. Shittiest customer service EVER
Atmosphere: 1
Food: 1
Service: 1
The food was old cold hard curly fries and dry burger.
Food: 1
Service: 3
Recommended dishes: Curly Fries, Burger
Very well attended
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Fries
This jack in the box has an amazing manager and team.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Chicken Sandwich, Breakfast Jack, Fries
Hey Jack In a Box, the woman cashier in the drive thru has been giving lots of poor attitude and I don’t think it’s proper and fair for her to be in that position if she’s going to deal with customers she has made several smart remarks (nights) Thank you
Yes, I love #11, its chicken fillet at the time and to taste accompanied by its fries with its soda
Atmosphere: 5
Food: 5
Service: 5
Charging for ranch shouldn't even be a thing.
Restaurantji Recommends
Ordered 40 tacos and they only have us 30. We reported it and they mailed us 2 complimentary combo meal tickets. We tried to use them and the lady said, "no they're not singed by the manager so you can't use them." We told her to call the manager and she said no. Lady was rude, pushy, and had no customer service whatsoever.
Atmosphere: 1
Food: 1
Service: 1
This location was okay. Staff were friendly and helpful.
Atmosphere: 3
Food: 3
Service: 4
Great sourdough jack from this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Jack
I get off at 4 am and come to the store 3821 off on crag rd right off the exit, I see a mini van parked infront of the store with two girls in it and a cone blocking the the drive thru preventing anyone from pulling in, the two girls end up getting out the van with music playing at its max, I can see that they work at this establishment because they were in they're uniforms still.. when I asked if the drive thru was open they replied that it was closed because they were on break, when i asked how long the girl ignored me and continued to walk inside i wish the owners of this establishment would review they're cameras because they are all clearly stealing the companys time and are getting paid for it graveyard needs a review or audite done asap they're paying these girls to smoke and chill on they're job and not work at all windows shows 24hr drive thru this is literally every time I come here witch is the last time I come here I just took a picture of the girl taking off the cone as I was writing the review this is a joke !!! Checking in at 4:06 am 5/11/2024 nothings changed this place really isn't 24hrs they have employees that take they're lunches at the same time and block off the 24hr drive thru nothings changed from this place even tho I mentioned they need to audite grave yard! They're false advertising this as 24hr nothing about this is 24hrs, Iv seen 7 cars from the 10 minutes I waited try to pull in and leave already
Food: 2
The food was horrible.
Atmosphere: 1
Food: 1
Service: 2
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