They had so many options when we came in. No wait. Got our food immediately.
Atmosphere: 5
Food: 5
Service: 5
Irrelevant ToYoass
It’s more of the fact that my receipt shows I ordered chowmein and fried rice on my plate when I open my plate all I see is chow main double chow mein portion, which is ridiculous because on the receipt even shows that they put it right, but don’t get the order right also asked for chopstick and the lady refused it’s sad to know that we live in a selective world now or even working is selective on the customer
Atmosphere: 1
Food: 1
Service: 1
Sanh Chanthavong
Last weekend on Sunday 09/14, I had a disappointing experience with the staff here. Most of the employees were rude, lacked professionalism, and spoke to each other in Spanish while staring and laughing at customers. The only person who stood out positively was the young Asian girl—she was polite, efficient, and provided excellent customer service. I even mentioned how uncomfortable it felt that the staff were speaking in another language while serving customers, and she kindly apologized, though it wasn’t her fault.
The food itself comes out fresh and fast, which I appreciate. However, if the staff cannot maintain professionalism and courtesy, it completely ruins the experience.
The reason I’m leaving this review today is because the same thing happened again. This time I went with my girlfriend, who speaks Spanish, and she confirmed that the employees were talking negatively about customers in Spanish. That is unacceptable in any business.
Management needs to step up—train your employees properly, set standards for customer service, and create a welcoming environment for everyone. The food may be good, but the atmosphere your employees create makes people not want to return.
Service: 1
Jerry May
Cool they have drive thru. Nice place to take lunch and get right back 2 work.
Atmosphere: 3
Food: 3
Service: 4
Heather
Nice place. Good food. Fast service
Bryan W
Grandkids love this place
valerie Armendariz
Food was good as usual but the service on N 5th St was horrible on Thursday June 19th @8:21pm the young lady at the drive Thur window that charge me and gave me my food has no customer service at all . Rude much.. SmH...My order number was 459442 Says server name is Aaliyah on ticket.
C Badger
Delicious in every state❣️ #I'mAMichigander
David Markgraf
Stopped here while out of town and was very pleased to see our old friend Mayola. She is always a pleasure and goes beyond the norm to make sure you are happy and satisfied. Oh,and the food is delicious too!!😋
Christine Oyadomari
1st location to be greated by all staff!! Food here is fresh taste is exceptional! KUDO’s staff and great tasting dishes prepared!
This location is our go-to, we usually never have a problem however this evening we ordered through doordash, our food came in a reasonable amount of time but I ordered the honey walnut shrimp for my daughter and they upcharged for the shrimp, as they usually do, however she didn't get the shrimp, she got the honey sesame chicken. So whoever did my order tonight I think misread it or maybe they were out of shrimp, I don't know but I was still charged for the upcharge for the shrimp. Other than that the food was delicious but my daughter really wanted the honey walnut shrimp, that's her favorite.
Food: 4
CHRISTIAN O
This was a very disappointing lunch today. Got scraps of the chowmein on my plate wouldn't mind waiting for fresh food to be cooked. I Ordered through drive thru! I Didn't see my order until I got to the office to little to late.
Edwin Quintero
Workers won’t answer the drive thru , just playing around . What a shame managers need to do better
Atmosphere: 1
Food: 1
Service: 1
Kawika Kali
Do not go here! I got 2 entrée. Broccoli Beef had absolutely no beef because they were probably out. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Pamela Nelson
Very very busy. Got to go food was not real hot. But very good...
Bright, clean and welcoming.
They had so many options when we came in. No wait. Got our food immediately.
Atmosphere: 5
Food: 5
Service: 5
It’s more of the fact that my receipt shows I ordered chowmein and fried rice on my plate when I open my plate all I see is chow main double chow mein portion, which is ridiculous because on the receipt even shows that they put it right, but don’t get the order right also asked for chopstick and the lady refused it’s sad to know that we live in a selective world now or even working is selective on the customer
Atmosphere: 1
Food: 1
Service: 1
Last weekend on Sunday 09/14, I had a disappointing experience with the staff here. Most of the employees were rude, lacked professionalism, and spoke to each other in Spanish while staring and laughing at customers. The only person who stood out positively was the young Asian girl—she was polite, efficient, and provided excellent customer service. I even mentioned how uncomfortable it felt that the staff were speaking in another language while serving customers, and she kindly apologized, though it wasn’t her fault.
The food itself comes out fresh and fast, which I appreciate. However, if the staff cannot maintain professionalism and courtesy, it completely ruins the experience.
The reason I’m leaving this review today is because the same thing happened again. This time I went with my girlfriend, who speaks Spanish, and she confirmed that the employees were talking negatively about customers in Spanish. That is unacceptable in any business.
Management needs to step up—train your employees properly, set standards for customer service, and create a welcoming environment for everyone. The food may be good, but the atmosphere your employees create makes people not want to return.
Service: 1
Cool they have drive thru. Nice place to take lunch and get right back 2 work.
Atmosphere: 3
Food: 3
Service: 4
Nice place. Good food. Fast service
Grandkids love this place
Food was good as usual but the service on N 5th St was horrible on Thursday June 19th @8:21pm the young lady at the drive Thur window that charge me and gave me my food has no customer service at all . Rude much.. SmH...My order number was 459442 Says server name is Aaliyah on ticket.
Delicious in every state❣️
#I'mAMichigander
Stopped here while out of town and was very pleased to see our old friend Mayola.
She is always a pleasure and goes beyond the norm to make sure you are happy and satisfied.
Oh,and the food is delicious too!!😋
1st location to be greated by all staff!! Food here is fresh taste is exceptional! KUDO’s staff and great tasting dishes prepared!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location is our go-to, we usually never have a problem however this evening we ordered through doordash, our food came in a reasonable amount of time but I ordered the honey walnut shrimp for my daughter and they upcharged for the shrimp, as they usually do, however she didn't get the shrimp, she got the honey sesame chicken. So whoever did my order tonight I think misread it or maybe they were out of shrimp, I don't know but I was still charged for the upcharge for the shrimp. Other than that the food was delicious but my daughter really wanted the honey walnut shrimp, that's her favorite.
Food: 4
This was a very disappointing lunch today. Got scraps of the chowmein on my plate wouldn't mind waiting for fresh food to be cooked. I Ordered through drive thru! I Didn't see my order until I got to the office to little to late.
Workers won’t answer the drive thru , just playing around . What a shame managers need to do better
Atmosphere: 1
Food: 1
Service: 1
Do not go here! I got 2 entrée. Broccoli Beef had absolutely no beef because they were probably out. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Very very busy. Got to go food was not real hot. But very good...
Atmosphere: 4
Food: 5
Service: 4
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