Clerk and Cashier very good. Cashier was very helpful with gathering us spoons for our mint chocolate chip polar pizza treat; which was very tasty. Unfortunately, I forgot her name (3/25 at around 830pm). Store was pretty busy for the time of night but the staff took care of them quickly. Initially we got discouraged because of the solicitors outside of the entrance but they left shortly after we pulled into parking stall. First time trying frozen ice cream pizza - you should check them out !
Alexis Rivera
Had a simple birthday cake order for my daughter’s birthday. They completely messed up my daughter’s name, I asked for them to fix it and instead of properly fixing it, It was scraped off damaging the frosting and they did not smooth it out before fixing her name, causing the cake to just look terrible. Very sloppy and disappointing. Do better, this is for someone’s birthday absolutely ridiculous for the price too!
Atmosphere: 1
Food: 1
Service: 1
Jordan Lugert
Baskin-Robbins never disappoints with their ice cream flavors. I prefer mine in a waffle cone, but my daughter likes the creature creation bowls - you can add a cone to these, too.
So I show up, and it is 10 Minutes before the store's supposed to close, and what do you know the Open light is on. There are employees inside, but the doors are locked. What is the point of having hours, if the employees can't stay open When they're supposed to?
Rhiannon Symonds
Ice cream was great but service sucked!
Atmosphere: 2
Food: 5
Service: 2
Bill
One of their freezers has been broken for months and instead of keeping the flavors from that freezer in another, or the back, or rotating them with the others, they just claim "We are out". Fix the freezer and give me options for the flavors I actually want.
Several experiences here. The ice cream is tasty, but the environment isn't.The other day I came here at Googles opening time and not a soul stepped by the store to open. I waited thirty minutes and still nothing so I left.My other experience here was in the summer. I came for the summer special ice cream and it wasn't available sadly. One of the freezers were broken, so I unfortunately could not get the flavor I showed up for. After purchasing my item the employee decided to strike up a conversation as I was leaving. It was weird. Couldn't they have had a conversation BEFORE I purchased? Or during paying?It was after I fully paid and my hands were full did the young teenage boy go, "So how was your day?" It was awkward as I was in a hurry and I was already stepping out to leave
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Cappuccino Blast
trekynoah
Went in to order a shake. The young lady told me there was a mess on the floor she hasn't cleaned up yet and would not be making shakes since she has on white shoes.Horrible customer service!!!!
Showed up 20 min prior to advertised closing time ... was told they would not make me a shake because 'it is so late.'
Kambia Pate
It doesn’t hurt to be a little friendly to all customers.
B
One of their freezers has been broken for months and instead of keeping the flavors from that freezer in another, or the back, or rotating them with the others, they just claim "We are out". Fix the freezer and give me options for the flavors I actually want.Poor management and planning.
Clerk and Cashier very good. Cashier was very helpful with gathering us spoons for our mint chocolate chip polar pizza treat; which was very tasty. Unfortunately, I forgot her name (3/25 at around 830pm). Store was pretty busy for the time of night but the staff took care of them quickly. Initially we got discouraged because of the solicitors outside of the entrance but they left shortly after we pulled into parking stall. First time trying frozen ice cream pizza - you should check them out !
Had a simple birthday cake order for my daughter’s birthday. They completely messed up my daughter’s name, I asked for them to fix it and instead of properly fixing it, It was scraped off damaging the frosting and they did not smooth it out before fixing her name, causing the cake to just look terrible. Very sloppy and disappointing. Do better, this is for someone’s birthday absolutely ridiculous for the price too!
Atmosphere: 1
Food: 1
Service: 1
Baskin-Robbins never disappoints with their ice cream flavors. I prefer mine in a waffle cone, but my daughter likes the creature creation bowls - you can add a cone to these, too.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Monster Creature Creations, Very Berry Strawberry, Oreo Layered Sundae, Unicorn Creature Creations, Chocolate Chip Cookie Dough
Staff is friendly and the ice cream is good.
Atmosphere: 3
Food: 3
Service: 4
So I show up, and it is 10 Minutes before the store's supposed to close, and what do you know the Open light is on. There are employees inside, but the doors are locked. What is the point of having hours, if the employees can't stay open When they're supposed to?
Ice cream was great but service sucked!
Atmosphere: 2
Food: 5
Service: 2
One of their freezers has been broken for months and instead of keeping the flavors from that freezer in another, or the back, or rotating them with the others, they just claim "We are out". Fix the freezer and give me options for the flavors I actually want.
Poor management and planning.
Love the icecream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Rainbow Sorbetto, Butter Pecan Ice Cream
Several experiences here. The ice cream is tasty, but the environment isn't.The other day I came here at Googles opening time and not a soul stepped by the store to open. I waited thirty minutes and still nothing so I left.My other experience here was in the summer. I came for the summer special ice cream and it wasn't available sadly. One of the freezers were broken, so I unfortunately could not get the flavor I showed up for. After purchasing my item the employee decided to strike up a conversation as I was leaving. It was weird. Couldn't they have had a conversation BEFORE I purchased? Or during paying?It was after I fully paid and my hands were full did the young teenage boy go, "So how was your day?" It was awkward as I was in a hurry and I was already stepping out to leave
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Cappuccino Blast
Went in to order a shake. The young lady told me there was a mess on the floor she hasn't cleaned up yet and would not be making shakes since she has on white shoes.Horrible customer service!!!!
Restaurantji Recommends
Showed up 20 min prior to advertised closing time ... was told they would not make me a shake because 'it is so late.'
It doesn’t hurt to be a little friendly to all customers.
One of their freezers has been broken for months and instead of keeping the flavors from that freezer in another, or the back, or rotating them with the others, they just claim "We are out". Fix the freezer and give me options for the flavors I actually want.Poor management and planning.
No lactose free or sugar-free.
very rich ice cream.
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