BJ's Restaurant & Brewhouse

Ordered the prime rib special and it was delicious! Server was on top of things (refills, extra orders) and was very friendly. Food came out quickly and hot. Clam chowder was the best

Our server was great. The food took way too long, not her fault. Kitchen needs help, I'm sure they are super stressed back there.

Nice Valentine's dinner, promptly seated with our reservation. Very crowded. Food was great with a little longer than anticipated delivery, but the place was packed for Valentine's Day. Our server, Marianna, was terrific!

I had a terrible experience last weekend at BJ's and gave them another chance this week. Even with a reservation it was 10+ minutes to get seated. When we were seated drink orders were taken quickly but drinks weren't delivered quickly and were NEVER refilled. A single appetizer took 45+ minutes and only arrived after we asked for the second time. It was an additional 30 minutes before dinner arrived. Dinner was cold and had obviously been sitting for a while. The server promptly delivered the check with the food. Charging us was the only thing the restaurant seemed to do with speed or efficiency. Very disappointed again. Definitely learned the lesson not to expect BJ's to redeem themselves.

I've never been disappointed: it's a very good restaurant in my opinion. So, ⭐️⭐️⭐️⭐️⭐️

We waited an hour for appetizers and the manger brought them over cold. We never even ordered a main course item. We ended up late to our movie waiting so long.

We had a 5 star lunch today, Christmas Eve 2024, thanks to our wonderful and new favorite server, Tiffany. While the meal was good and dessert excellent, Tiffany made our afternoon delightful. She was so genuine, so courteous, and so competent. She went above and beyond to make out lunch such a nice outing. Thank you, Tiffany. We look forward to our next visit and will ask for seating in Tiffany's section.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Avocado Egg Rolls

BJs has a rockstar waiter in its midst. Pinto is stellar and whoever hired him has great recruiting talent. Also the meal was excellent. Thanks so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Egg Rolls

Great job Keala! Thanks for the great service!

Atmosphere: 5

Food: 5

Service: 5

Jonathan gave us a great experience after our long Christmas’s shopping day!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Egg Rolls

Keala was our server and she did a great job!
We really like both BJ’s in Reno/Sparks and happy to come back.

Atmosphere: 5

Food: 5

Service: 5

Our server, Keala was awesome! We had their holiday cocktail, the Frosty Ducky. Highly recommend!

Atmosphere: 4

Food: 5

Service: 5

I've had the pleasure of interacting with Keala as a server, and I can't speak highly enough of their exceptional service. From the moment we were seated, Keala greeted us with a warm and friendly smile, making us feel welcome right away. Throughout the meal, they were attentive without being intrusive, always checking in at just the right moments. Keala’s knowledge of the menu was impressive, offering great recommendations that enhanced our dining experience. Their professionalism, combined with a genuine and caring attitude, made the entire experience memorable. Highly recommend requesting Keala for a top-notch dining experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Perfect

Just went to BJ’s recently and had amazing service! The food was great and my server Keala made the experience that much better. She made sure we always were taken care of.(:

Atmosphere: 5

Food: 5

Service: 5

My wife and I have both good and also very not good experiences at this restaurant, Simone was excellent, we will definitely return. I had the smoked brisket and bacon burger it was Fire , and cooked perfect at medium rare .

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Burger