Burger King in Reno

“Ordered a double cheese burger combo meal. Burger was freshly grilled. French fries were perfectly crispy and hot. Mustafa was engaging and funny at the drive-through window. I’ve never reviewed a fast food restaurant before, but I must admit this was a pleasant experience and rapid, good food. Cheers.“

“For all the people leaving negative comments about this Burger King.. you have no idea what it is like to work here with the drive-thru being wrapped around the building the whole time!! You have no idea what these employees go through because you were only here in the restaurant or Drive-thru for 5 minutes... not to mention all the people coming here from all over the country, it never used to be like this!!!! So before we judge others put yourself in their shoes!! Most of the time people come into the restaurant hangry and take it out on the workers!! People need to learn to keep a Snickers in their glove box or at least a Payday.. that won't melt LOL because I get tired of seeing customers come in all upset about their food because they are past the point of hungry!!! Don't let yourself get that far gone that you have to abuse fast food workers....I have been coming to this Burger King for over 10 years and I'm usually here 4x a week and I see what they have to go through!! Everyone needs to take responsibility don't just put it all on the employees!! JS“

“⭐️⭐️⭐☆☆
Burger King delivers what you expect from a fast-food chain—quick, affordable, and convenient. Their Whopper and flame-grilled burgers often get praise for having more flavor than many standard fast-food options.

On the flip side, consistency is hit-or-miss. Some customers report dry buns, bland sauces, or mistakes in orders. Drive-through wait times can also be long at busy locations.

Service can be friendly and transparent, especially when staff warn of delays ahead of time. Cleanliness and infrastructure vary by location“

“Blue is amazing!! Friendly and outgoing. She has made up for all the bad times here. 1.20. Thank you Blue!!

Update as of 12/20.. after placing an order on the app @627 pm finally comes out at 655pm.. do better!! Looked like it was everyone's first day there including management..

The manager is ghetto, using profanity!
Horrible. Took over 20 mins in the drive through. Gave us dirty cups with no care, like someone forgot to wash their hands before handling. After I asked for new cups, they didn't give any care ☹️
They seemed annoyed that I wasn't ok with them.“

“I rarely eat fast food, but had to fast until after lab work this morning, so I was hungry and in a hurry to get to work. The reviews almost scared me off, but I was pleasantly surprised. The crew at 9am on a Wednesday were polite and efficient. The food was hot and fresh, and much better quality than I expected. I’d definitely eat here again.“

“I wanted to shout out Trina and Vicky. I had a previous issue with an order (that was all my fault) and Trina (the manager) had that fixed up so quickly. Like it was incredible. I came back the next day and the hospitality that Vicky and Trina had towards me was wonderful. They were both extremely kind, friendly, and definitely went above and beyond for me. Trina even reached out via a phone call just to make sure everything was alright. They did such an amazing job and definitely raised the bar for me. Honestly would never expect it from a Burger King, but they absolutely showed up and showed out. Thank you both for everything and the kindness that y'all showed me!“