This place sucks. The employees are rude, unprofessional and never come to the counter to take an order. 10/10 DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
Jessie Ford
I ordered online, pulled into the drive thru to pickup my order. Should be quick and simple yes... Wrong! I was stuck in the drive thru for exactly one hour waiting. When I finally got to the window a young man apologized to me and said that they short staffed, only two employees were working at the time. I have been a food Manager and been in the same situation, but I never ever had anyone wait that long for an order. I felt for that young man, but was not happy as there were only two cats in front of me. The struggles of the fast food industry are real on both sides, as an employee and a patron.
Atmosphere: 1
Food: 2
Service: 2
Marc William Castillo
If you go here expect to wait almost an hour to get your food. Bring a blanket and pillow so you can take a nap while you wait. Seriously wonder what the management is doing here. I literally watched 3 people leave because they were taking so long. This is definitely not fast food. You probably could cook a meal faster.
Atmosphere: 1
Food: 1
Service: 1
Tofu Miata
Let me spare you of your pain and misery. If you come here even if you are the only person in line it will take 30 minutes to get your order completed. Their will be 3 or 4 people and somehow it will still take that long. Turn your car off if you are waiting in the drive thru to save gas. You will will probably have enough time to learn a new language or read the entire Harry Potter series and they will still not be done. I'm not even joking. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Sandra Corona
Every time I go through the drive through I wait over 15 min. Today I was seriously stuck for about half an hour. The employee did not even let me know it would be so long they just left to do other things and no one would communicate any time frame.
Atmosphere: 1
Food: 3
Service: 1
Jackson Hart
I really enjoy Burger King so I keep giving it a chance because it’s the closest one to me but this location in particular is terrible the workers don’t care in the slightest and it takes a minimum of 30 minutes to get your food (not exaggerating) no matter how many people are there. And after waiting 30-40 minutes for your food they’ll without a doubt forget something no matter how simple the order I alway get a bacon burger and 9/10 times they’ll forget the bacon even when it cost more and you won’t want to go through again because you’ll be waiting an hour and a half at that point. Don’t know who the manager at this location is but they need to be fired and never hired anywhere else I’ve worked in food service many time and I’ve never met a crew who cares less abt their job. I don’t expect above and beyond but I do expect to get what I paid for especially after waiting half an hour but I think they just throw things together eventually to get you out of there. Genuinely the worst experience I’ve ever had and it’s not a one time thing it’s a routine at this point idk why I keep coming back here no one working there should have a job it’s truly despicable how terrible they are and no other fast food place is this terrible on a regular basis. Will be contacting some type of gm bc this is truly the worst store in existence no one there deserves a paycheck they don’t even do their job
Atmosphere: 1
Food: 2
Service: 1
Terry Shackelford
I like BK.
Atmosphere: 4
Food: 5
Service: 4
Maureen “moekeller” Keller
Omg. Ordered Jack O Lantern burger and not exaggerating when I say the bun was as hard as a brick. Hard time biting into it. $14.00 for that and fries. I am so done with lousy food and ridiculous prices. Never ever again
Food: 1
Service: 1
Dalal Rowe
Fries were luke warm...
Atmosphere: 3
Food: 3
Service: 1
Antonio Silva
Waited in the drive thru more than 20 minutes until they decided to take me order. Mind you know their was only 3 cars in drive thru, later time I come to this establishment.
Tracey is a great guy, hard worker, we appreciate his efforts. Thank you!
Food: 5
Service: 5
Destiny Cavanaugh
Jose was so wonderful at the window this morning, what a ray of sunshine in this world. Please promote this man to “Burger King,” because he’s the real king.
lisa pitches
We tried to go here at 1 pm and their doors were locked. A customer exited so we went in. Waited for 10 minutes. Employees walked by several times and ignored us. Don't give them your business.
Mrs Tell it
Blue is amazing!! Friendly and outgoing. She has made up for all the bad times here. 1.20. Thank you Blue!!
Update as of 12/20.. after placing an order on the app @627 pm finally comes out at 655pm.. do better!! Looked like it was everyone's first day there including management..
The manager is ghetto, using profanity! Horrible. Took over 20 mins in the drive through. Gave us dirty cups with no care, like someone forgot to wash their hands before handling. After I asked for new cups, they didn't give any care ☹️ They seemed annoyed that I wasn't ok with them.
Atmosphere: 1
Food: 1
Service: 1
Alli Adams
Absolutely terrible customer service. Drive thru has an automated response and then no one answers once you give your order. If you drive up to the window to give your order directly, the girls working just stare at you without coming to the window to get your order. Word to the owner, replace your staff smh you just lost business.
This place sucks. The employees are rude, unprofessional and never come to the counter to take an order. 10/10 DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
I ordered online, pulled into the drive thru to pickup my order. Should be quick and simple yes...
Wrong! I was stuck in the drive thru for exactly one hour waiting. When I finally got to the window a young man apologized to me and said that they short staffed, only two employees were working at the time.
I have been a food Manager and been in the same situation, but I never ever had anyone wait that long for an order. I felt for that young man, but was not happy as there were only two cats in front of me. The struggles of the fast food industry are real on both sides, as an employee and a patron.
Atmosphere: 1
Food: 2
Service: 2
If you go here expect to wait almost an hour to get your food. Bring a blanket and pillow so you can take a nap while you wait. Seriously wonder what the management is doing here. I literally watched 3 people leave because they were taking so long. This is definitely not fast food. You probably could cook a meal faster.
Atmosphere: 1
Food: 1
Service: 1
Let me spare you of your pain and misery. If you come here even if you are the only person in line it will take 30 minutes to get your order completed. Their will be 3 or 4 people and somehow it will still take that long. Turn your car off if you are waiting in the drive thru to save gas. You will will probably have enough time to learn a new language or read the entire Harry Potter series and they will still not be done. I'm not even joking. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Every time I go through the drive through I wait over 15 min. Today I was seriously stuck for about half an hour. The employee did not even let me know it would be so long they just left to do other things and no one would communicate any time frame.
Atmosphere: 1
Food: 3
Service: 1
I really enjoy Burger King so I keep giving it a chance because it’s the closest one to me but this location in particular is terrible the workers don’t care in the slightest and it takes a minimum of 30 minutes to get your food (not exaggerating) no matter how many people are there. And after waiting 30-40 minutes for your food they’ll without a doubt forget something no matter how simple the order I alway get a bacon burger and 9/10 times they’ll forget the bacon even when it cost more and you won’t want to go through again because you’ll be waiting an hour and a half at that point. Don’t know who the manager at this location is but they need to be fired and never hired anywhere else I’ve worked in food service many time and I’ve never met a crew who cares less abt their job. I don’t expect above and beyond but I do expect to get what I paid for especially after waiting half an hour but I think they just throw things together eventually to get you out of there. Genuinely the worst experience I’ve ever had and it’s not a one time thing it’s a routine at this point idk why I keep coming back here no one working there should have a job it’s truly despicable how terrible they are and no other fast food place is this terrible on a regular basis. Will be contacting some type of gm bc this is truly the worst store in existence no one there deserves a paycheck they don’t even do their job
Atmosphere: 1
Food: 2
Service: 1
I like BK.
Atmosphere: 4
Food: 5
Service: 4
Omg. Ordered Jack O Lantern burger and not exaggerating when I say the bun was as hard as a brick. Hard time biting into it. $14.00 for that and fries. I am so done with lousy food and ridiculous prices. Never ever again
Food: 1
Service: 1
Fries were luke warm...
Atmosphere: 3
Food: 3
Service: 1
Waited in the drive thru more than 20 minutes until they decided to take me order. Mind you know their was only 3 cars in drive thru, later time I come to this establishment.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tracey is a great guy, hard worker, we appreciate his efforts. Thank you!
Food: 5
Service: 5
Jose was so wonderful at the window this morning, what a ray of sunshine in this world. Please promote this man to “Burger King,” because he’s the real king.
We tried to go here at 1 pm and their doors were locked. A customer exited so we went in. Waited for 10 minutes. Employees walked by several times and ignored us. Don't give them your business.
Blue is amazing!! Friendly and outgoing. She has made up for all the bad times here. 1.20. Thank you Blue!!
Update as of 12/20.. after placing an order on the app @627 pm finally comes out at 655pm.. do better!! Looked like it was everyone's first day there including management..
The manager is ghetto, using profanity!
Horrible. Took over 20 mins in the drive through. Gave us dirty cups with no care, like someone forgot to wash their hands before handling. After I asked for new cups, they didn't give any care ☹️
They seemed annoyed that I wasn't ok with them.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service. Drive thru has an automated response and then no one answers once you give your order. If you drive up to the window to give your order directly, the girls working just stare at you without coming to the window to get your order. Word to the owner, replace your staff smh you just lost business.
Atmosphere: 1
Food: 1
Service: 1
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