At one point, a customer became upset, and Angel addressed the situation with a level of professionalism and empathy that’s rare to see in such a fast-paced role. She’s a true asset to your team—please thank her again on our behalf. She deserves recognition, a raise, and a promotion!
Also, a big shoutout to Kim, the busser, who was clearly juggling a lot but still made the effort to help out wherever she could. As a business leader myself, I recognize strong team members when I see them—and they’re a reflection of great leadership. Kudos to your whole team! Please consider allocating more budget for extra staff during busy events like this.
Thank you,
Virginia Lewis
Atmosphere: 4
Food: 5
Service: 5
William Madrid
Lloyd was our server and he is definitely the Godfather of service. Looks like he works so hard and has been here for days, but just keeps on going just like the energizer bunny Kind of like a three legged horse (lol) who keeps on pushing. Great service and we will be back every year as long as he's here.
Our Server Lloyd is the Godfather of Gab. He has wicked sense o' humor!
Atmosphere: 4
Food: 4
Service: 4
Laxmi was fantastic and explained everything we had questions about on the menu. Breakfast and burgers were both amazing meals.
Atmosphere: 4
Food: 5
Service: 5
Laxmi made the experience outstanding
She was attentive and competent
Made us feel at home
Atmosphere: 4
Food: 5
Service: 5
LAXMI was our outstanding waitress! Anticipated every detail. Fantastic personality also.
Atmosphere: 4
Food: 5
Service: 5
Our server, Marie H. was absolutely wonderful. A seasoned veteran, she is a valuable asset to Caesars eating establishment!
Atmosphere: 5
Food: 5
Service: 5
Lloyd is truly the godfather of servers - pleasant, entertaining and efficient!
😉
Atmosphere: 5
Food: 4
Service: 5
Marie was great and food tasted excellent
Atmosphere: 5
Food: 5
Service: 5
Ate breakfast here and it was delicious. Our server was Laxmi and was very courteous and prompt.
Atmosphere: 5
Food: 5
Service: 5
Angel, the bartender, was absolutely incredible! Despite the overwhelming crowd during Hot August Nights, she remained attentive, kind, and sincerely apologetic to every guest. It was clear the café was understaffed for the influx of customers, yet Angel handled the pressure with grace and a smile. She stayed calm and organized in the chaos, never placing blame on her team or management.
At one point, a customer became upset, and Angel addressed the situation with a level of professionalism and empathy that’s rare to see in such a fast-paced role. She’s a true asset to your team—please thank her again on our behalf. She deserves recognition, a raise, and a promotion!
Also, a big shoutout to Kim, the busser, who was clearly juggling a lot but still made the effort to help out wherever she could. As a business leader myself, I recognize strong team members when I see them—and they’re a reflection of great leadership. Kudos to your whole team! Please consider allocating more budget for extra staff during busy events like this.
Thank you,
Virginia Lewis
Atmosphere: 4
Food: 5
Service: 5
Lloyd was our server and he is definitely the Godfather of service. Looks like he works so hard and has been here for days, but just keeps on going just like the energizer bunny Kind of like a three legged horse (lol) who keeps on pushing. Great service and we will be back every year as long as he's here.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great breakfast place, and Marie H was the waitress - so fun, thank you.
Atmosphere: 5
Food: 5
Service: 5
Laxmi was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Marie H. was wonderful — she had an amazing smile and did her job with love, care, and dedication, touching the hearts of everyone around her.
Atmosphere: 5
Food: 5
Service: 5
Laxmi was our server and was very pleasant and attentive to us. Great service
Atmosphere: 5
Food: 5
Service: 5
Very nice experience I will definitely come again.Lexmi was an absolute pressure!
Atmosphere: 5
Food: 5
Service: 5
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