Carl's Jr.

10170 N McCarran Blvd Unit-D, Reno
(775) 746-0336

Recent Reviews

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Patricia Ferre

Great fish sandwich

Atmosphere: 5

Food: 5

Service: 5

Thomas Deleon

$17 For a six piece chicken star and a California cheeseburger that look like my 11-year-old made it. It was so tiny and pathetic. This was probably the worst experience I’ve ever had at Carl’s Jr. and that really sucks because I usually like this place but that was absolutely dog crap

Atmosphere: 2

Food: 1

Service: 1

The Corgi

Like all other Carl's Jr, it is a basic and nice place for a quick filling bite to eat.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger

Shanndel Youngman

Nothing too exciting, mediocre food

Atmosphere: 3

Food: 3

Service: 4

Vickie Williams

Went through the drive thru, very fast very friendly

Atmosphere: 5

Food: 5

Service: 5

Leopold

I am writing to express my strong dissatisfaction and frustration regarding an unacceptable situation that occurred during my recent visit to your restaurant.
On Thanksgiving Day at approximately 6:40 PM, I arrived intending to dine inside. According to the holiday hours posted on the door, the restaurant was supposed to be open from 6 AM to 8 PM. I even took a photo of the schedule to document this.
However, when I tried to enter the restaurant, the doors were locked. Inside, I clearly saw several customers sitting at the tables and eating their meals. At first, I thought perhaps the door was stuck, so I tried pulling the handle again, but it was definitely locked.
What made this situation even worse was the fact that a restaurant employee saw me, made direct eye contact, and completely ignored me. No explanation, no gesture, no attempt to communicate. Absolutely nothing. This level of disregard for a customer is outrageous and unacceptable for any business, especially one of your brand.
To make matters worse, I noticed that the restaurant was open only for drive-thru customers. But what exactly is a customer supposed to do if they arrive not by car but by Uber, as I did? I came specifically to enjoy a meal on the holiday, only to be deliberately ignored and denied service despite the posted operating hours.
I have visited your restaurants many times before, but after this incident, I am extremely disappointed. This experience has completely ruined my impression of your company. At this point, I do not intend to return, and I will make sure to inform all my friends and acquaintances about how poorly I was treated.
I expect an explanation as to why the restaurant was closed to walk-in customers despite the posted holiday schedule, and what measures will be taken to address this behavior from your staff.
I look forward to your response.

Service: 1

Ha Vo

We didn t feel rushed at all.

giy

The service was steady.

Tracy Crawford

BEST CHICKEN STRIPS IN TOWN

Atmosphere: 3

Food: 3

Service: 3

Crystal Walker

When I first ordered my food they got my order completely wrong one of the employees was very rude and started speaking in Spanish telling one of her co-workers something and then proceed to mess up my other order I recommend you find another restaurant cuz this one ain't it

Food: 3

Service: 2

Greg De

I had the famous star with cheese. Got it with thousand Island instead of ketchup and mayo. It was really good. I also got onion rings well done. They were really good but I think the order could have been a little bigger.

Lynzee Dzioba

Refused to fix the reward I was trying to redeem in store. It was 20% off $10 or more excluding BYOB. I ordered a queso combo and side of queso and she said I couldn't redeem it and would have to pay full price even though I can use the app to launch it.

Atmosphere: 1

Food: 1

Service: 1

raul zara

Only edible Carlos Jr in town

Atmosphere: 3

Food: 4

Service: 5

Kelly V

Nice burger

Atmosphere: 3

Food: 4

Service: 4

Jackie Silva

Fresh waffle fries

Food: 5

Service: 5

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