Chipotle Mexican Grill
925 W 5th St #100, Reno
(775) 636-7647
Recent Reviews
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Not bad.
Atmosphere: 3
Food: 3
Service: 3
Basic chipotle I tried so much better ones in other states what I didn’t like that the steak was nood tasty and not even cooked I throw it ( steak )
Atmosphere: 3
Food: 3
Service: 3
No steak ready
Atmosphere: 1
Food: 1
Service: 1
The worst service I have ever had. Wish I could rate it a 0! Highly suggest management gets new staff. It also needed to be cleaned. Suggest a different location.
Atmosphere: 1
Service: 1
They'll cheat you on portion size and get your order wrong.
Atmosphere: 2
Food: 3
Service: 1
Food and everything was good but the woman with purple hair at the pick up window was rude and had a bad attitude. I ordered a to go and with it a drink, she didn’t hand me my drink and i asked if it was going to be in the bag after she rudely walked away from the window and she snapped “yeah” then shut the window. I didnt get my drink and frankly this was one of the rudest experiences i have had at this chipotle.
Atmosphere: 3
Food: 3
Service: 2
I had an awful experience there, the prices were really really expensive for two burritos and chips it was $30 which is just crazy comic book the worst part was the employees they were not at all happy to be there and I had got a free side of guacamole and the guy who was preparing it for me to put it in a little cup had the same gloves on that he'd been wearing doing all kinds of other things and the guacamole was being difficult for him so he had to use his hands with a dirty glove on to scoop the stuff in there that had fallen out on the side and he got one napkin and tried to half ass wipe it down and the entire container was covered in guacamole and it got everywhere and the girl who rang me up was touching my food and all the money and never changed her gloves once she was putting my stuff in the bag and the chips and everything with her hands knowing that she had not changed her gloves after taking cash knowing that and that also the other guys hands were used to scoop it in there I couldn't even eat it it was just really unsanitary I watch them and he did not change his gloves I don't feel like it's my place to have to tell people how to be sanitary I shouldn't have to do that that was absolutely disgusting and I spent so much money on food that I couldn't even eat grossed out by it I wanted to love it but I just couldn't I just kept thinking what else did they touch and due to the food that's not sanitary it was really unfortunate to spend so much money on something that I couldn't even eat
Atmosphere: 3
Food: 3
Service: 2
The food tasted worse than another chipotle, and the service was so slow! It was not busy, but it was extra slow!
Atmosphere: 1
Food: 1
Service: 1
Chipotlelane is a trap that you will be stuck in for the rest of your life if you make the mistake of using it
I’ve been borderline obsessed with Chipotle for 20 years. There was a time I would drive to Sacramento to have it. That being said, today the music stopped. I had a burrito with crunchy brown rice, stale chips and a 2.5’’ strand of avocado skin in my 4 oz guacamole cup. I tossed the bag in the dumpster on the way to my car and went to Del Taco (not great) but the rice was cooked. I’m not giving up on Chipotle, but this location is an epic failure. My first experience here was, meh, but not bad. I thought it was a fluke….NOPE. Steer clear! You have been warned. P.S. If this location is privately owned, I’m so sorry, but it’s the truth.
Food: 1
Restaurantji Recommends
ordering pickup is 100% a waste of time here lmao.
Atmosphere: 1
Food: 4
Service: 1
A little more better than Qdoba a little bit more expensive too but ... That's the government's fault
Atmosphere: 5
Food: 5
Service: 5
Threw my food away. Place was so dirty and beverage machine was leaking all over restaurant. Never experienced a chipotle like this one
Employees seem very indifferent and skimp when filling bowls. Have had issues with ice or beverage machine on last 2 visits.
Parking: In n out drive through backs up through their parking area. Making parking and pulling out frustrating
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Burrito Bowl
The food is good, but the lady that served me was not nice. I believe she was a manager, the servings she gave were small and she carelessly tossed the food into the bowl missing it almost every time. Than when I asked for a water cup she just aggressively told me she didn’t have one and walked away.
Atmosphere: 1
Food: 4
Service: 1
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