Dunkin'

5260 W 7th St, Reno
(775) 787-1732

Recent Reviews

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Nadya Romero

This store cracks me up. The store has a discount after 6pm for donuts right so tell me why the workers start making boxes and fill them up and when i say fill them up i mean take all the donuts and leave the nasty ones behind. And the boxes are for them. So it basically stealing because they also make many drinks for themselves. Trying to find a way to report this store because the attitude there is ridiculous.

Atmosphere: 1

Food: 1

Service: 1

stephanie baker

I just came in as a delivery driver to pick up a rather large order. The store was very busy and there was only one employee on the clock when I got there. As I was waiting two additional employees showed up. My issue is not just with the long wait time although it was understandable but it was with the actual service from the staff.

They did not communicate whether or not orders were done or if parts of the order was done. Anytime that I tried to get clarification I was met with attitude. When I asked for them to hand me the order because I could not reach it over the counter, I was met with additional attitude.

I understand that they were very busy but that is no reason to give a customer or a delivery driver that amount of attitude and not communicate. If they had just said that the order was done I wouldn't have needed to ask questions but just to have them set bags on the counter I'm not going to know anything about that unless they say something.

It was a truly horrible experience it took almost 30 minutes for them to prepare this customer's order and then they were just disrespectful.

I normally would have been disrespectful back because I match energies but I do understand again that they were busy so I tried my best to be as polite as I could and when I make an effort to be polite and a person is still rude that's a huge issue with me

Atmosphere: 1

Service: 1

jocelyn Franco

I came in the morning and the girl with hat was very nice, even though she was very busy she was still friendly and got our order out fast

Atmosphere: 5

Food: 5

Service: 5

Dale Kaduk

Did a mobile order for a dozen donuts to pick up on my way in to work. This is the only location that is anywhere near my commute, but still out of the way. Get to the location, no donuts at all, just a sign saying sorry. The one thing you do, that is literally in the name of the business, and you don't have any. Won't be back. They lost a customer.

Atmosphere: 1

Food: 3

Service: 1

Jeffrey Bernal

Good stuff

RaeAnn Drennen

Boyfriend got a coffee and got a mouthful of grounds. He literally pulled over and spat it out. Dumped what was left and you could see all the grounds in there…very disgusting

Food: 1

Billion Graves Camera

1st time having Dunkin iced coffee. Asked for light ice and was told it wouldn't fill the cup. Makes sense to me, but walking out with a 2/3 cup and the bottom is narrow... basically half the regular. Guess I'll stick with the other brands in town. I won't be back.

Atmosphere: 3

Food: 1

Service: 2

Donnasfocus

I like the strawberry donuts

Atmosphere: 3

Food: 4

Service: 4

Kurtiss Gainey

Ordered online. Came in to pick up and found a note saying "on lunch break, back in 30 minutes." My order was in a box by the register. When I got home and opened the box it was all wrong. I ordered 6 chocolate Boston creme and 6 strawberry with sprinkles. There were 6 powdered cremes, 3 strawberry, 1 chocolate, and 2 vanilla. I absolutely loathe powdered donuts. Contacted customer service to only get an AI chat bot. Will definitely not be returning there. Spend your money elsewhere. Like DoughBoys. It turns out they're in the same parking lot.

Atmosphere: 1

Food: 1

Service: 1

Melissa Tirona

I am absolutely obsessed with Dunkin' Donuts! Wish I could visit more! Their donuts are truly a delight, and I can't get enough of them. I wish I had a location closer to me, not just for the convenience, but so I could even consider working there - that's how much I love their brand!From the moment I take a bite, I'm greeted with a perfect blend of flavors and textures that never fails to put a smile on my face. Whether it's a classic glazed or a creative seasonal flavor, every donut is a treat. I appreciate the quality and care that goes into making each one.What I love most about Dunkin' Donuts is the consistent goodness they bring to my day. Whether I'm in need of a pick-me-up or just a sweet indulgence, they always deliver. If you're a donut lover like me, you owe it to yourself to try Dunkin' Donuts - you won't be disappointed!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts, Pumpkin Iced Coffee, Munchkins Donut Hole Treats, Doughnut

Shawn Buie

Said she didn't feel like working

Atmosphere: 1

Food: 1

Service: 1

Jaclyn Harris

I have given this place a chance a few times, but have continuously been let down. Their coffee gets the job done but their breakfast goods taste as if they sat in chlorine or some kind of chemical for an extended period of time before being cooked and served. No matter what it is, the bagel bites or breakfast sandwiches they all taste tampered with or contaminated.

Atmosphere: 2

Food: 1

Service: 3

KEVIN O'HAGAN

I like Doughboy donut better that is a five stars to me, not Dunkin' Donuts

angela P

Place is disgusting, kitchen looks filthy trash on floors in kitchen and trash cans over flowing can be see from the register. Display case is dirty with nats coffees taste like chemicals are put in them . Employees seen coughing over food while prep no gloves. Dirty dinning room.

Atmosphere: 1

Food: 1

Service: 1

Tami Hunt

We ordered on Grubhub and received a call from the poor driver that she got there and they made her call to inform me every single item I ordered was out (5 items) and no substitutions. This was 30 minutes after I ordered and after the driver drove there for nothing, when they could have canceled on their own. So bad.

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