Dunkin'
155 Damonte Ranch Pkwy, Reno
(775) 900-3908
Recent Reviews
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Ariel and Daniel are running the front counter. Ignoring customers rolling their eyes and giving absolute horrible attitude. My son wanted a donut and all we got was mistreated. Stood there trying to get their attention while they flat out ignored me!!!
PSA...This is walmart walking location dunkin donuts shop only. Pointless. IF YOU'RE FINDING THIS ON GOOGLE MAPS AND NEED A DRIVE THRU THEN DO NOT GO
Service: 1
Went in to grab a coffee and a bite to eat around 1pm today. When I walked in at the counter the employee rolled her eyes at me and completely ignored the fact I was there. The other employee had his headphones in and was making himself a drink while I was waiting around. I noticed the first employee was counting a drawer so I waited patiently. I was ignored for about 10-15 minutes before someone finally said something and the woman counting the drawer asked if I was paying cash or card which I told her I was paying cash. She then got an attitude with me and said it would be a longer wait, which I didn't mind. She finally had the other employee take my order. After I paid with cash he didn't even wash his hands before making my drink. Then proceeded to make me the wrong drink. My food wasn't heated all the way. I ended up just throwing away everything, which was disappointing considering how I was treated there. Waiting I don't mind...but the
sanitary issue and attitudes when I was patient was not okay.
Atmosphere: 3
Food: 1
Service: 1
One of the worst places I pick up DoorDash orders from. Service varies on server. There is one server there in particular the young male with a heavier build who routinely has a negative attitude and complains about DoorDash delivers. I have no appreciation in dealing with him, they should really work on customer service and improvement.
Service: 1
Super good service, I want to thank Nico, very attentive, super friendly, he keeps his workplace clean and the order is super fast, 5 stars and more :)
Good service, I want to thank Nico because he’s really nice he keeps the place clean and takes orders fast :)
Atmosphere: 5
Food: 5
Service: 5
Love this location amazing staff donuts are yummy I visited this location on my vacation came in for a quick coffee and donut will come back again only good things to say about location and staff especially the manager amazing guy so helpful and courteous
Atmosphere: 5
Food: 5
Service: 5
When I visited the Dunk'in my experience here was great Nick was my server he was polite & very helpful will be returning soon thank you so much!!
Atmosphere: 4
Food: 5
Service: 5
Best Customer Service
Friendly.. Very Clean Management and team are always
Atmosphere: 5
Food: 5
Service: 5
Great customer service, they greet you with a smile. Great coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Very good service and very friendly . Would definitely come again !!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pretty good food, great drinks and the employees are friendly offering good service.
Dietary restrictions: Customize your order easily.
Parking: Easy parking
Kid-friendliness: Very kid friendly. They were playing cars on the tv.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sausage Egg and Cheese, Chicken & Roasted Pepper Dunkin' Wrap
Everybody is so nice here foods great!!
Atmosphere: 5
Food: 5
Service: 5
Totally 5 stars there donut are sooo good ?
Atmosphere: 5
Food: 5
Service: 5
There was only 1 poor girl working there and it took about 20 minutes to get a coffee and donut. She was so flustered with so much going on. I'm trying to give her grace, but she gave me the wrong filled donut. Super bummed when I got home. Add another staff, damn!
Atmosphere: 2
Food: 3
Service: 1
I never write reviews, this was awful . Hair in donuts , bland coffee , the food I got on the side taste like burnt plastic . I can’t even explain how disgusting it was. The whole experience has made me learn to never come back again !
Atmosphere: 1
Food: 1
Service: 1
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