My order is frequently incorrect, and when I brought it to the staff’s attention, they were dismissive and gave me an attitude instead of fixing the issue. Poor customer service and very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Mike
The chicken can bee seen cooking on a grill. This is the only fast food I eat..... Its real food.
Atmosphere: 3
Food: 5
Service: 3
Rebecca Wells
Stopped eating here months ago because there was a hair in my burrito 😕
Sunni R
Best tostada bowl tho 👌🏽💯 taste better after 4:20 😬😎🌴
Atmosphere: 5
Food: 5
Service: 5
Brandy Parrish
The food was what you can expect from a fast food establishment but the gentleman that took my order was not friendly and didn't smile.
Atmosphere: 4
Food: 4
Service: 3
Stephen Dean Sr.
It's been a few years since I have been to El Pollo Locobut i was not disappointed with my return, great chicken
Atmosphere: 5
Food: 5
Service: 5
Michael Arenque
Great poultry with amazing flavor. I get the soup when I'm under the weather...
Atmosphere: 5
Food: 4
Service: 5
Marty L
It was drive-through. so mediocre atmosphere
Peter Schermerhorn
The staff are always very friendly and very helpful.
I resent the fact that you contacted me I did not agree for you to send me anything. Take me off the list and don't use any of my personal information!!!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chips
David Leal
Delicious food, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Jeff
Today will be the last time I ever visit that location. They can't say hello, they can't say thank you. They don't even tell you the total of your bill. I don't know who angered the drive through people. But you lost a customer.
jmilmil
Ok, so I'm rating 4 out of 5 stars FOR FAST FOOD, not a fine dining restaurant. That being said, I thought it was pretty good! I had the crispy chicken tacos. Although I really didn't like that each taco had 2 shells, it's ok. The chips were crispy. The creamy cilantro dressing is always my favorite go-to sauce for everything there. The churros were quite large and absolutely delicious!!
My order is frequently incorrect, and when I brought it to the staff’s attention, they were dismissive and gave me an attitude instead of fixing the issue. Poor customer service and very disappointing.
Atmosphere: 1
Food: 1
Service: 1
The chicken can bee seen cooking on a grill.
This is the only fast food I eat..... Its real food.
Atmosphere: 3
Food: 5
Service: 3
Stopped eating here months ago because there was a hair in my burrito 😕
Best tostada bowl tho 👌🏽💯 taste better after 4:20 😬😎🌴
Atmosphere: 5
Food: 5
Service: 5
The food was what you can expect from a fast food establishment but the gentleman that took my order was not friendly and didn't smile.
Atmosphere: 4
Food: 4
Service: 3
It's been a few years since I have been to El Pollo Locobut i was not disappointed with my return, great chicken
Atmosphere: 5
Food: 5
Service: 5
Great poultry with amazing flavor. I get the soup when I'm under the weather...
Atmosphere: 5
Food: 4
Service: 5
It was drive-through. so mediocre atmosphere
The staff are always very friendly and very helpful.
Super delicious and healthy food
Restaurantji Recommends
Best Mexican fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Chicken Dinner
I resent the fact that you contacted me I did not agree for you to send me anything. Take me off the list and don't use any of my personal information!!!!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chips
Delicious food, great customer service.
Atmosphere: 5
Food: 5
Service: 5
Today will be the last time I ever visit that location. They can't say hello, they can't say thank you. They don't even tell you the total of your bill. I don't know who angered the drive through people. But you lost a customer.
Ok, so I'm rating 4 out of 5 stars FOR FAST FOOD, not a fine dining restaurant. That being said, I thought it was pretty good! I had the crispy chicken tacos. Although I really didn't like that each taco had 2 shells, it's ok. The chips were crispy. The creamy cilantro dressing is always my favorite go-to sauce for everything there. The churros were quite large and absolutely delicious!!
Atmosphere: 2
Food: 4
Service: 4
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