Escape Lounges - The Centurion Studio Partner RNO
International Airport, Reno
(855) 643-1100
Recent Reviews
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Casey was excellent! She advised me what was out to eat when I sat down. Asked if I wanted a drink and was next level customer service! Give that girl a raise!
Atmosphere: 5
Food: 5
Service: 5
Lounge is very small but great service and good food.
Atmosphere: 4
Food: 4
Service: 5
It isn't the largest, but you have extremely friendly staff and everything is delicious.
It truly is an escape from the, sometimes, hectic world just outside of the lounge. The time I was able to spend in there was a great gift and I appreciate it so much. Thank you for all that you do!
Atmosphere: 5
Food: 5
Service: 5
One of the best Amex lounges I’ve been in. Great service from the bartender and the food was actually phenomenal, big shout out to Mario for providing great service and food.
Organized and clean smaller lounge with Amex lounge. The food selection for dinner isn’t great however the food is pretty fresh and tastes good for being a benefit of a card I have anyways. Where the lounge really shines is the service and drink selection. The bar is clean with incredibly quick service who know their stuff when it comes to drinks. Connie was amazing in the lounge when it came to answering any questions, restocking the food and clearing plates. She was incredibly nice and went above and beyond to ensure that not only myself but those around me were comfortable and welcome. While the lounge is small and I wouldn’t recommend going out of your way to buy a pass same day (they are cheaper by $10 if you buy it online versus in person) the service (especially Connie) was better than what I’ve gotten in many other full fledged Amex lounges.
Atmosphere: 4
Food: 4
Service: 5
Connie was friendly and super helpful.... Even going out of her way to wipe down another seat so I could switch seats to a better spot
Atmosphere: 4
Food: 4
Service: 5
Perfect setting to relax before my flight. Friendly staff and nice selection of snacks.
Atmosphere: 5
Food: 5
Service: 5
We always love stopping in here. The team is always so kind, welcoming, and on top of everything. They are one of the motivators to arrive at the airport early! Thanks for everything, always!
Atmosphere: 5
Food: 5
Service: 5
Connie was an amazing hostess. So sweet and accommodating.
Atmosphere: 5
Connnie was helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Debbie was a terrific bartender and very welcoming . Our plane was late so it was a treat to be able to relax in the lounge.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoked Bacon Deviled Eggs
Connie was amazing!! Super friendly & accommodating! Definitely made this a Five Star visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Rice
Heather went above and beyond to help make our travel day so much better. Great food, atmosphere and service.
Atmosphere: 5
Food: 5
Service: 5
Thank you to Connie and Debbie for awesome hospitality and fabulous mimosas!!
Atmosphere: 5
Food: 5
Service: 5
Connie! She was very friendly! Great sense of humor! The customers were very friendly. Strongly recommend!
Atmosphere: 5
Food: 5
Service: 5
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