House Of Bread Cafe Breakfast & Lunch cafe & caterer offering gourmet sandwiches, salads, wines & beers.

We had my father's 90th birthday party here, this is the 3rd party we have held here. As always Tim and Nathalie were the perfect hosts, the food looked beautiful and was delicious. It was the perfect day! Thank you

Atmosphere: 5

Food: 5

Service: 5

This was my experience at The House of Bread this past Saturday. What was supposed to be a fun meet up with friends turned into a mess as I was over charged and the owner refused to give me the correct refund. She justified it by throwing me a free cinnamon roll that I didn’t ask for and didn’t take the time to explain why I was treated in such a way besides that they were busy. I agreed they were busy which is why I waited patiently to speak with someone about my order in between rushes. When I came back up to the counter she looked at me and said “You again? What is it now?” I’ve never been treated with such unprofessional attitude from an owner before, usually I would have a chance to explain why I wanted a refund. After I had to justify that I did not want a free cinnamon roll she refunded me only $4 I left and let the rest of my hard cinnamon rolls to waste due to a horrible experience.
Fast forward to 5 days after I leave my review on Yelp and she responded in a way that was so disrespectful towards me and my friend that was meeting me there. To say that diabetic shouldn’t eat cinnamon rolls because they are too sweet is very disrespectful. Although I know that there are other buisnessss who use their bread I can say that I cannot support this resturant due to the lack of quality customer care from their own owner. Good thing they are not the only coffee shop bakery in the area and I’ll be glad to share this experience with others so they won’t have to be disappointed and disrespected as I was. All I wanted was a nice morning to have coffee and meet with friends to support a local business but ended up having to ask why I was over charged and left with a sour taste along with the hardest cinnamon rolls I ever had.

Update to respond to owners comment: it clearly states in the email from the sign up through Yelp that I was signing up for support the cause for the Children’s cancer foundation. When I look at your Facebook post about the 25 cent rolls it doesn’t mention a limit nor anything about the foundation so I apologize if I was confused on the responses you gave me. I still paid what I was billed for. I’m also an ongoing supporter and have donated in the past, not just the one time but with other events through Yelp. Next time I’ll just pay the people at the table than purchasing food from the restaurant if it is going to be such an ordeal.

Atmosphere: 2

Food: 1

Service: 1

I came here for the 25 year celebration to try their cinnamon rolls for 25 cents.

In addition to the cinnamon rolls, I purchased a hot matcha to sit and chat with a friend who had already been there waiting.

Before I sat to eat my cinnamon roll, I asked an employee if they had an estimate of how many carbs were in their cinnamon rolls, as I am a type 1 diabetic. The woman I was originally speaking with said she could check some things and give me an estimate. Another employee chimed in and said “well it’s a cinnamon roll, it’s going to have carbs and sugar”. And I said “gee you think? I’m asking for an estimate so I can give myself a more accurate dose of insulin” and I said never mind since they wanted to be rude about it.

The friend I was meeting mentioned my encounter in her review detailing her awful experience as well, and the owner replied with the above comment stating that a diabetic could never have a cinnamon roll.

As a Type 1 diabetic, I asked about carb counts so I could safely calculate insulin for your cinnamon roll, not because I “could never have one.” Your comment about diabetics not being able to eat sugar isn’t just outdated, it’s discriminatory and uneducated. People with diabetes can enjoy any food with proper insulin management, which is exactly why asking for nutritional info matters.

And honestly, that hard cinnamon roll wasn’t worth the 8 units of insulin it took to cover it.

I hope next time, instead of making assumptions, you’ll choose education and empathy…both pair better with coffee than judgment.

I can see in her other replies, the owner takes zero accountability and I'm not surprised after seeing her behavior in person.

Atmosphere: 1

Food: 3

Service: 1

Best sandwich and staff ever!! We had my father’s birthday here and it was perfect. Natalie was the best💥💥💥💥💥

Atmosphere: 5

Food: 5

Service: 5

The wine list was decent.

Is not a gluten free option like people write. The only gluten free is a frittata. Ask it for to go they just give it cold as ice, they don't ask you to warm it up and is not that good. The coffee is not good netheir.

Fantastic food and super friendly staff!
Fresh food stand outside, dunno if they are connected but that was cool.

Atmosphere: 5

Food: 5

Service: 5

Great food. Healthy bread without additives! Excellent latte. What more could you want?

Atmosphere: 5

Food: 5

Service: 5

I asked about coffee choices and availability, and 3 different employees blew me off. I got the berry oatmeal bar (delicious and not too sweet) and a canned coke. If it wasn't for the fact it was the second place I'd tried to sit and have a convo with a friend (the first the ac was broken and hotter inside than out) i would have moved on.

Atmosphere: 5

Food: 5

Service: 3

Delicious sandwiches and pastries.

Atmosphere: 5

Food: 5

Service: 5

Love it here. They have the best chocolate chip pumpkin bread!! The staff is so friendly and welcoming. I highly recommend 🙂

WOW….. I kid you not I just had the best muffin I have ever tasted. I’m in shock, I was skeptical coming here at first, but when I stepped in they had such a variety of sweet treats and they use OLIVE OIL. Not so many bakery’s do that anymore. 100% recommend.

Disappointed in selection of pastries and freshness of the selection. I was in on Thursday to find old strawberry cream pastry, dry and hard to cut into. Selection was limited. What they offered looked old and lacked appeal.

Wonderful food,great pastries,friendly staff

Love this place