Jimmy John's

1635 Robb Dr, Reno
(775) 787-5669

Recent Reviews

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Zahidul Zahid

Asked for jimmy peppers, oil and vinegar, and some other freebies. Didn’t get any of that plus, the mayo and tomato which was supposed to be part of the standard sandwich wasn’t even there as well, just the barebones bread lettuce and meat

Atmosphere: 3

Food: 1

Service: 1

David Starkey

Food was freaky fast, but at a cost! The bread wasn't fresh but hard throughout most of the length of the sandwich. The toppings were there if you looked real hard for them. Customer service was good, and the atmosphere was a typical in and out sandwich shop.

Atmosphere: 4

Food: 2

Service: 4

Earl Watters

Got there at 8:30 they close at 9:00 the attitude of the employees was to go home! Ordered 2 large hot sandwiches and 2 iced teas. After paying was told they already shut the oven off so we kindly said not toasted was fine. Went to get our iced teas but no tea when we asked where the tea was they said they already put it away for closing. Asked for our large sandwiches to be cut in 1/3rds but when we got them they were cut in 1/2. I ordered the chicken bacon ranch. They forgot the bacon 🥓 when I asked about if the bacon was ground in with the chicken because i didn’t have any on my sandwich they looked at me with a disgusted frustrated look because they were trying to close. We talked them into a couple pieces of bacon to put on my sandwich. When we finished eating a part of 1/2 the sandwiches it was about 8:50 we said thank you to both employees working and not either of them said anything to us. That’s what prompted me to write this review. You could tell they wanted to leave. Here’s my point if you’re open until 9pm offer everything you sell until 9pm then close afterwards. Don’t shut everything off and close out half your product an hour before you close. We will not be back to this Jimmy John’s.
We eat at a lot of Jimmy John’s because we like their food and their service. This will not be one of them.

Atmosphere: 1

Service: 1

Erik Bodin

Solid as always from this location

Atmosphere: 5

Food: 5

Service: 5

Re NO

My sandwich was extremely salty, also the croutons and crispy onion strips weren’t on my sandwich which is my favorite part. Disappointed

Food: 2

Service: 3

Michael Mcdavid

I'm an executive chef and My wife and I were in there today never tried them before I got to say it was the best we had!! The staff was friendly the gm was super nice and the place was super clean! The whole staff wore gloves the whole kitchen was super clean will definitely be back!! They out rank subway and port of subs 100 percent thank you guys be safe

Atmosphere: 5

Food: 5

Service: 5

darius mcgillivray

Went in there tonight to get a sandwich and who would ever think that a sandwich shop would be missing the main ingredient the BREAD!!! How do you run out of bread for a half hour you have one job to make sandwiches that have one thing in common THE BREAD! What happened to freaky fast! What a complete joke 🤣🤣😂🤣

Elias Qumsieh

Supposed to say a tuna sandwich

Atmosphere: 3

Food: 1

Service: 4

Raiden Going

Staff were very nice and gave us some money since we were little over, great vibes sandwiches were great

Danny Lewellin

1st off I want to say I love jimmy John’s I’ve been coming to this location for 5 years and always had great service until today when I came in and ordered a #16 combo meal and a order of hummus and pita chips the cashier Maddison she never asked what size drink so I repeated to her I would like a medium drink and she responded extremely rude by saying well you never said you wanted a meal witch I said 2 time this far then when I grabbed my bbq chips and pita chips she got an attitude and said that I didn’t order the bbq chips so I repeated my order again I would like a combo meal #16 with a side of hummus and pita chips and instead of her saying oh I’m sorry I misunderstood what you ordered she huffed and puffed and threw a fit and was extremely rude and childish then stormed off while the manager raven stepped in and continued to argue with me about what I ordered I had no problem paying for what I wanted they were extremely unprofessional and rude I hope that the owner or district manager reviews the cameras to see how inappropriate their employees are bring to customers also when I asked for Maddison’s name for my complaint they refused to give it to me but I knew it would be on my receipt after this experience today I highly doubt I’ll be returning to this jimmy John’s I really hope they make some changes on customer service I really loved this location up till about 7 months to about a year ago things just went down hill the foods great but after the experience I had today it’s hard to justify being treated that way for a meal

Atmosphere: 3

Food: 4

Service: 1

Randi Wright

Rude to me and the customer right after me

Janna Monk

I don't have Jimmy John's often. Today was a great day to get some. However I spent 15 minutes waiting for my sandwich. One of the reasons why I like Jimmy John's is the fresh bread. I can chew it but today it was not fresh in the least. I wasn't able to chew it and it was just being torn when I bit down. I don 't like this Jimmy John's. I will not be going back to this one!

Atmosphere: 3

Food: 2

Service: 4

Sarah Tung

Absolute perfection, would not change a thing, including the portion sizes. One of the most delicious sandwiches I have had in a long time, and I am a huge sandwich fan. I got the veggie on wheat bread and it was amazing in every way. My son got the caprese on wheat and he said the pesto was loaded with garlic and super tasty. The staff were very friendly and fast and the sandwiches were clearly made with care. The whole place was super clean. Would highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Dana Hobbs

I have just started going to Jimmy's and have been pleasantly surprised. Quick service, good subs, and friendly staff.

Atmosphere: 4

Food: 4

Service: 5

Sierraclyde clark

This was my first time eating here I will be back .I feel you get your moneys worth much bigger

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian Sandwich

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