Had the rudest waiter of my life. Smart comments evertime he came to our table. Got super pissed cause i asked for ketchup for my fries. Cleaned around our table (not our mess) and my wife while we were sitting at our table. Acted like she was in the way. Upset her to no end. For the price I expect better service. RUINED our anniversary! Too bad the food and atmosphere was nice but not worth dealing with him.
Atmosphere: 3
Food: 4
Service: 1
Matthew Wyers
Everything was amazing my good friend is a chef there and he recommended me trying it and was well impressed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Desserts, Pork Buns, Calamari
Randy Guill
Service is good, the atmosphere is nice for a quiet romantic dinner. Unfortunately the food was very lacking. For such an expensive restaurant you'd expect more. We had the escargot style lobster, calamari with Thai citrus glaze, pork buns, paella, and ribeye. Aside from the pork buns, everything was very over salted. Overall flavors were interesting but ruined due to the amount of salt. Definitely would not give the place another chance, over priced salt licks that left little positive impact. I can't even remember what desserts we had. An extremely disappointing visit.
Atmosphere: 4
Food: 2
Service: 4
Summer Thompson
My friend and I both loved this place. The food was so good. We shared, ceviche, the warm goat cheese, seared foie gras, pork buns, and the scallops. Everything was really good, but surprisingly, I think the warm goat cheese was my favorite dish.
The cocktails and the service were both good as well. The price was totally worth it.
Reno has a true gem in the heart of midtown. There's a reason it's been here for 25 yrs and I could see that evident in the delicious and creative dishes on their menu. I really had a hard time deciding what to order because I wanted to try it all. The yellowtail app was very well balanced with a nice bit of heat, and the tomato salad had some of the juciest tomatoes I've ever had. The duck breast came 2 ways, both excellent and perfectly cooked. Though I was a bit jealous of my partners Halibut because the broth was so good. Everyone was very friendly, attentive, and professional and we had an excellent date night. I definitely look forward to returning to try some of the other tasty sounding dishes.
Atmosphere: 5
Food: 5
Service: 5
cheryl watkins
Sitting outside under a canopy of tree tops, I don't think I've had a better meal or better service anywhere in Reno!! It was Memorable! Thank you!
Really great food. Expensive, but good. We went for our 16th anniversary. Do not regret our choice.
Atmosphere: 4
Food: 5
Service: 5
Jeff Saling
Food and service is great... maybe the best in Reno, Bring your wallet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Spaghetti, Octopus
624blueeyeddevil
The paella was heaven!
Atmosphere: 5
Food: 5
Service: 5
Jason Hurd
Great dinner experience and atmosphere! The manager had noticed that we had just gotten married that day and went out of her way to have a menu printed out with our names and wedding date printed on them.
This place is very good, but nothing close to “impeccable” and “exceptional” like the reviews say. Unless you have never left Reno , yes I am sure it’s the best place you have eaten. But as a high end restaurant it falls short of that exceptional service and food you expect. The octopus dish was heavy with pork fat and didn’t allow the actual octopus meat to shine which was the whole point of ordering it. The paella was drenched in butter and completely lacked the Spanish flavoring you taste in an authentic paella dish. The flavors of each individual item did not come together (shrimp, quail, clam). My wagyu beef was quite delicious but I think adding 6 fries to the side cheapens a $125 dish, and the radish like salad on the side was drenched in butter. The salad would have balanced the fatty wagyu beef with citrusy fresh flavors much better.Lastly, the service itself was average at best. From a monotone greeting upon entrance to getting a waitress who lacked any personality or character, it certainly was not a service you get when the average table leaves $60-80 tip.Since Reno doesn’t have much competition, perhaps we will be back once in a while for occasions but I’ll take Kru, the Kitchen, & Localis in Sacramento over this resturaunt any day.
Jordan Pasley
This place has fantastic food. The duck was incredible. The ribeye steak was the best I’ve ever had and I’ve tried a lot of steaks. I wish I could say the same thing about the service. Our server for some reason just clearly did not want to be there, and was very inattentive and not very nice. She also answered really strangely to some of our inquiries or questions about the menu. For a restaurant like this, you definitely expect the service to be quality which was a huge let down but the food was so good it almost made up for it. They definitely weren’t overly busy. We asked for our check and explained that we were ready to go, but for some reason it took another 15 min plus me having to walk up to someone for us to finally get the check. Overall, I would go again, but would definitely request a different server to see if the service was just a fluke.
Atmosphere: 5
Food: 5
Service: 1
Jim Merlino
We love Lulou's. Everything was wonderful. From the moment we walked in until we left. The staff, the cocktails, food, wine and desserts were awesome. Do yourself a favor and have a night out at Lulou's.
Parking: Parked 40 feet from the entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops, Cioppino, Desserts
Ashwin Verma
We came by the restaurant and they stopped seating people for dinner 45 minutes before they close, even though they clearly had tables available. They also did not answer the phone when we called to find out if they had a table available before heading to the restaurant. All this on top of the fact that they close super early (8.30pm) to begin with. If they stop seating at 7.45pm they should update their opening hours to say they close at 7.45pm otherwise it is very misleading for guests.
Gloria Reyes
Service was terrible, took over an hour to get our food. Took so long for a server to greet us. We gave up and decided to leave. We had order drinks at the bar and when we let them know we were leaving, the server took our drinks and walked us out.
Had the rudest waiter of my life. Smart comments evertime he came to our table. Got super pissed cause i asked for ketchup for my fries. Cleaned around our table (not our mess) and my wife while we were sitting at our table. Acted like she was in the way. Upset her to no end. For the price I expect better service. RUINED our anniversary! Too bad the food and atmosphere was nice but not worth dealing with him.
Atmosphere: 3
Food: 4
Service: 1
Everything was amazing my good friend is a chef there and he recommended me trying it and was well impressed
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Desserts, Pork Buns, Calamari
Service is good, the atmosphere is nice for a quiet romantic dinner. Unfortunately the food was very lacking. For such an expensive restaurant you'd expect more. We had the escargot style lobster, calamari with Thai citrus glaze, pork buns, paella, and ribeye. Aside from the pork buns, everything was very over salted. Overall flavors were interesting but ruined due to the amount of salt. Definitely would not give the place another chance, over priced salt licks that left little positive impact. I can't even remember what desserts we had. An extremely disappointing visit.
Atmosphere: 4
Food: 2
Service: 4
My friend and I both loved this place. The food was so good. We shared, ceviche, the warm goat cheese, seared foie gras, pork buns, and the scallops. Everything was really good, but surprisingly, I think the warm goat cheese was my favorite dish.
The cocktails and the service were both good as well. The price was totally worth it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops, Warm Goat Cheese, Seared Foie Gras
Reno has a true gem in the heart of midtown. There's a reason it's been here for 25 yrs and I could see that evident in the delicious and creative dishes on their menu.
I really had a hard time deciding what to order because I wanted to try it all.
The yellowtail app was very well balanced with a nice bit of heat, and the tomato salad had some of the juciest tomatoes I've ever had. The duck breast came 2 ways, both excellent and perfectly cooked. Though I was a bit jealous of my partners Halibut because the broth was so good.
Everyone was very friendly, attentive, and professional and we had an excellent date night.
I definitely look forward to returning to try some of the other tasty sounding dishes.
Atmosphere: 5
Food: 5
Service: 5
Sitting outside under a canopy of tree tops, I don't think I've had a better meal or better service anywhere in Reno!! It was Memorable! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cioppino, Paella, Seared Foie Gras
Really great food. Expensive, but good. We went for our 16th anniversary. Do not regret our choice.
Atmosphere: 4
Food: 5
Service: 5
Food and service is great... maybe the best in Reno, Bring your wallet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Spaghetti, Octopus
The paella was heaven!
Atmosphere: 5
Food: 5
Service: 5
Great dinner experience and atmosphere! The manager had noticed that we had just gotten married that day and went out of her way to have a menu printed out with our names and wedding date printed on them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is very good, but nothing close to “impeccable” and “exceptional” like the reviews say. Unless you have never left Reno , yes I am sure it’s the best place you have eaten. But as a high end restaurant it falls short of that exceptional service and food you expect. The octopus dish was heavy with pork fat and didn’t allow the actual octopus meat to shine which was the whole point of ordering it. The paella was drenched in butter and completely lacked the Spanish flavoring you taste in an authentic paella dish. The flavors of each individual item did not come together (shrimp, quail, clam). My wagyu beef was quite delicious but I think adding 6 fries to the side cheapens a $125 dish, and the radish like salad on the side was drenched in butter. The salad would have balanced the fatty wagyu beef with citrusy fresh flavors much better.Lastly, the service itself was average at best. From a monotone greeting upon entrance to getting a waitress who lacked any personality or character, it certainly was not a service you get when the average table leaves $60-80 tip.Since Reno doesn’t have much competition, perhaps we will be back once in a while for occasions but I’ll take Kru, the Kitchen, & Localis in Sacramento over this resturaunt any day.
This place has fantastic food. The duck was incredible. The ribeye steak was the best I’ve ever had and I’ve tried a lot of steaks. I wish I could say the same thing about the service. Our server for some reason just clearly did not want to be there, and was very inattentive and not very nice. She also answered really strangely to some of our inquiries or questions about the menu. For a restaurant like this, you definitely expect the service to be quality which was a huge let down but the food was so good it almost made up for it. They definitely weren’t overly busy. We asked for our check and explained that we were ready to go, but for some reason it took another 15 min plus me having to walk up to someone for us to finally get the check. Overall, I would go again, but would definitely request a different server to see if the service was just a fluke.
Atmosphere: 5
Food: 5
Service: 1
We love Lulou's. Everything was wonderful. From the moment we walked in until we left. The staff, the cocktails, food, wine and desserts were awesome. Do yourself a favor and have a night out at Lulou's.
Parking: Parked 40 feet from the entrance.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops, Cioppino, Desserts
We came by the restaurant and they stopped seating people for dinner 45 minutes before they close, even though they clearly had tables available. They also did not answer the phone when we called to find out if they had a table available before heading to the restaurant. All this on top of the fact that they close super early (8.30pm) to begin with. If they stop seating at 7.45pm they should update their opening hours to say they close at 7.45pm otherwise it is very misleading for guests.
Service was terrible, took over an hour to get our food. Took so long for a server to greet us. We gave up and decided to leave. We had order drinks at the bar and when we let them know we were leaving, the server took our drinks and walked us out.
Food: 1
Service: 1
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