McDonald's

5000 S Virginia St, Reno
(775) 827-2209

Recent Reviews

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S “GTRS” W

This McDonald's is the worst. The late night gals where very rude and didn't even say that they were closed. She brushed me off. Management needs to talk with these employees. Won't be back.

Atmosphere: 1

Food: 1

Service: 1

Mele

If you want your order to be correct eat inside. Because if you go through the drive thru or ordering online they'll get it wrong smh.

Brandon Knight

Not bad.

Matthew Foster

Service sucks plus they dont have self serve soda machines any longer.

Tucker

No drink fountain, locked bathroom, slow staff

Atmosphere: 1

Food: 1

Service: 1

Jim Gale

Typical McDonald's, quick in/out for the restrooms and grab lunch to go.

Atmosphere: 3

Food: 3

Service: 3

Heidi Ferren

Dining hours are not posted on the restaurant but it doesn't matter. At 7am, they do not open dining area. Coffee that was ordered on app from counter had to be received in the drive-thru. They walk away or stand around chatting. There are only customers in the drive-thru being held up. After receiving cold coffee that was weak, I decided to head over to Maverik. If you drive around due to work, it's nice to have a pit stop to get out of the car, use the bathroom, gather yourself, and continue working. McDonalds here is no longer my go to coffee run.
Update: I only go here later in the morning around 9 or 10. The staff are much nicer and I get a cold coffee.

Atmosphere: 1

Food: 1

Service: 1

John Sessa

The place is always clean.
The service is fabulous.
The food is always hot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac, French Fries

J.

From the point of a traveler: A regular McDonald that a bit looking like run down…

They do not have any thing for self-service. Except for napkins. You have to ask for ketchup, utensils, straws , syrup and restroom passcode … making wonder what is the environment around here is like … The whole vibe here is a bit of dead in the morning.

But the food is consistent.

Atmosphere: 2

Food: 4

Service: 3

DeMarcus Driver-Smith

The absolute worst fast food location that I have ever been too. The drive thru order time was forever and nobody was even in line. Once they finally decided to take my order, I had to correct the guy like 3-4x. Never have I thought any less of anyone’s legal job but how hard is it to follow simple instructions at a fast food restaurant then vernacular was extremely poor. I couldn’t wait to get to the first window to see who this place hired. Then when I finally got the food, they gave me the wrong order so I had to wait even longer just for them to give me the right food. While I waited for my food, I took a sip out of my coke and the coke was disgusting. Once I got a chance to bite into the food, I started to wish I just kept the wrong order because the food I paid for was the worst tasting burger and fries I ever tasted. The hot and spicy tasted spoiled as if it were sitting out in the sun all day. That place and those people need to seriously be investigated.

Atmosphere: 1

Food: 1

Service: 1

Dieselbody 21

Horrible customer service. Waited so long to get someone to order my food, I had cash. It was super expensive, $4.39 for large fries. It's cheaper to eat at In n Out, at least it's fresh.

Atmosphere: 1

Food: 1

Service: 1

TA

You want to see 20 customers stand at the counter being ignored? This is the place for you!

Atmosphere: 1

Food: 2

Service: 1

Robert Hart

Staff friendly. Place was clean, food delivered to table. The only down side was no milkshakes. I didn't ask why.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Big Mac

Jeff Otteson

Full of crabby Big Mac slingers

Atmosphere: 1

Food: 1

Service: 1

Chelsea H

Be prepared to stand there and have no one interact with you or take your order while they play on their phones. Oh, and the ordering kiosk doesn’t take debit/credit.

Atmosphere: 1

Food: 1

Service: 1

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