McDonald's
120 Lemmon Dr, Reno
(775) 972-3300
Recent Reviews
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Wouldn't serve me breakfast at 10:59 what a joke
Atmosphere: 1
Food: 1
Service: 1
whoever made my double quarter pounder tonight deserves a raise
Food: 5
Staff was very rude, very lazy, and I was nothing but nice and transparent don’t go here they even forgot to give me the seasoning for the grinch fries and gave me cold fries, do not go here
Atmosphere: 1
Food: 1
Service: 1
Says they’re open til 12 pulled up to drive through at 11 and they refused to take my order
Service: 1
I placed an order through the mobile app. I gave them the code, they said move to the second window, but when I got there they said they had no record of the order. They said the amount (about $35), would go back into my account, but it never did. I spoke with a lead, manager, and they all said the store manager wouldn’t refund it. I called corporate, they said they’d fix it, but no one has. It’s been over a month and I decided to dispute with my bank because it’s easier. I would give them zero stars if I could, but I recommend everyone stay as far away from this location if possible.
Service: 1
Order at 10 wait still 11 n no one came to the window 😭 literally had me waiting also to 11:30
Atmosphere: 1
Food: 1
Service: 1
I ordered a quarter pounder with cheese. There are literally pictures on how to make them, you dont even need to know how to read. With that said the fact that this even made it out the door is insulting to the customers.
Atmosphere: 1
Food: 1
Service: 1
I cannot believe how those two Hispanic managers tread those kids who work there, they scream at them for any reason, I feel like they take advantage of their employees for been so young and they scream at them in front of everybody
Atmosphere: 1
Food: 1
Service: 1
Forgot our food in drive thru and didn't give us our whole complete order and they weren't even busy bro
The bigger girl working the register charged me twice at the drive through, the manager came and was rude about it. I hate being a Karen about it but being charged twice for one order is ridiculous. Food was cold, don’t recommend this location compared to others nearby.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went through the drive through. The food was hot and fresh. Great prices. Great service!
Food: 5
Service: 5
Gross. Cold and RAW. But it is McDonald's so my expectations are low anyway. Just needed a quick bite. Manager said they can't give a refund unless I come back with the raw burger (already threw it away) and my receipt. I offered photos of both and they denied. Horrible customer service
Food: 1
Service: 1
Good when using the app
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mcdouble, French Fries, Egg Mcmuffin
!!Don't Recommend!! This location closes early. If you do get someone, it is absolutely disgusting every single time. Don't waste your time, you will regret it.
Atmosphere: 1
Food: 1
Service: 1
Please assemble my burger not crooked.
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