Expensive, but very good food. The employees are nice and they are pretty quick. Primary issue is that they start closing at six when official close is 7. Wouldn't it make sense to build in time for closing after open hours?
Atmosphere: 5
Food: 5
Service: 5
Lohse hope Flan
The bar area was tidy.
Bill Boylan
Very long wait for a simple order. I waited over 30 mins. It was not busy, one customer left without food…could not wait ….
Jan VanMeter
I spilled my water all over the table. The staff went out of their way to make me not feel so embarrassed or guilty. I made them work harder than they were, and yet they assured me it was not a problem and what they are there to help with. I was truly grateful for their compassion. Thank you Panera staff!
Cheyenne Kelly
I am close to campus every day and have been in proximity to this location since it first opened. This place is fine if you just want a self-serve drink (the drip coffee is better than Starbuck's drip), but the location overall is poorly managed and the food is not worth the price. My food has been wrong or weird across the handful of times I got food with a gift card, and that's been sporadic over the years with no improvement in that time.
This location is also closed for winter and summer break, which makes the drink subscription inconvenient to use if you're not near another location - I cancelled mine the first winter break this location was closed a few years ago and will not renew.
I was a customer of Panera locations close to my hometown forever ago, but this location has been such a bad experience (especially for being the first in Reno) that I will not be visiting other Panera locations in the future.
Stallar Lufrano
Portions are terribly small. $40 for half filled mac and cheese bowls and a sandwich the size a two year old eats.
Jordan Finhill
Anything you can do to avoid going to this location and dealing with that manager, do it. You're better off just being hungry.
Service: 1
Kathryn Bayley
Panera isn't what it used to be. So sad
Atmosphere: 4
Food: 2
Service: 4
Sir Van
The food was tasted expired and the staff were very rude when I asked for a replacement. Would not go again.
Atmosphere: 1
Food: 1
Service: 1
Matt K
40 minute drive through wait with only 2 cars in line and overpriced mediocre food at best. Never again.
The prices just get higher and the portions get smaller.
Atmosphere: 4
Food: 2
Service: 4
G Pearson
The prices just get higher and the portions get smaller.
Atmosphere: 4
Food: 2
Service: 4
Mohammad Mehedi Hasan
Price is excessively high
Chandler Corpus
Did not recieve my order and recieved only a parcial refund. Got my money stolen from me.
Atmosphere: 3
Food: 4
Service: 1
Dieselbody 21
One star not because of the food. The food was great. It's the HIGH PRICES!!! Never again, for what it is, just soup and 1/2 a sandwich too expensive. For that price, I can sit at Olive Garden and enjoy all you can eat soup and amazing salad!
Expensive, but very good food. The employees are nice and they are pretty quick. Primary issue is that they start closing at six when official close is 7. Wouldn't it make sense to build in time for closing after open hours?
Atmosphere: 5
Food: 5
Service: 5
The bar area was tidy.
Very long wait for a simple order. I waited over 30 mins. It was not busy, one customer left without food…could not wait ….
I spilled my water all over the table. The staff went out of their way to make me not feel so embarrassed or guilty. I made them work harder than they were, and yet they assured me it was not a problem and what they are there to help with. I was truly grateful for their compassion.
Thank you Panera staff!
I am close to campus every day and have been in proximity to this location since it first opened. This place is fine if you just want a self-serve drink (the drip coffee is better than Starbuck's drip), but the location overall is poorly managed and the food is not worth the price. My food has been wrong or weird across the handful of times I got food with a gift card, and that's been sporadic over the years with no improvement in that time.
This location is also closed for winter and summer break, which makes the drink subscription inconvenient to use if you're not near another location - I cancelled mine the first winter break this location was closed a few years ago and will not renew.
I was a customer of Panera locations close to my hometown forever ago, but this location has been such a bad experience (especially for being the first in Reno) that I will not be visiting other Panera locations in the future.
Portions are terribly small. $40 for half filled mac and cheese bowls and a sandwich the size a two year old eats.
Anything you can do to avoid going to this location and dealing with that manager, do it. You're better off just being hungry.
Service: 1
Panera isn't what it used to be. So sad
Atmosphere: 4
Food: 2
Service: 4
The food was tasted expired and the staff were very rude when I asked for a replacement. Would not go again.
Atmosphere: 1
Food: 1
Service: 1
40 minute drive through wait with only 2 cars in line and overpriced mediocre food at best. Never again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The prices just get higher and the portions get smaller.
Atmosphere: 4
Food: 2
Service: 4
The prices just get higher and the portions get smaller.
Atmosphere: 4
Food: 2
Service: 4
Price is excessively high
Did not recieve my order and recieved only a parcial refund. Got my money stolen from me.
Atmosphere: 3
Food: 4
Service: 1
One star not because of the food. The food was great. It's the HIGH PRICES!!! Never again, for what it is, just soup and 1/2 a sandwich too expensive. For that price, I can sit at Olive Garden and enjoy all you can eat soup and amazing salad!
Atmosphere: 5
Food: 5
Service: 5
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