Pizza Factory
8790 N Red Rock Rd, Reno
(775) 677-2877
Recent Reviews
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Lunch pizza buffet is convenient, and with a small salad bar, it gives the chance to add a little nutrition to your meal.
However, the pizza on the buffet can get a little dried out
Came up to visit family from the BayArea. Wanted pizza. This had the better reviews. But I was left hungry because it tasted like nothing. It was so bland. The dough was flat no flavor again. I can make a better pizza at home. To be honest I have had frozen pizza that was better! Hard pass!!!!
Atmosphere: 5
Food: 1
Service: 3
Quick in and quick out, order ahead.
Atmosphere: 5
Food: 5
Service: 5
Awesome pizza
Atmosphere: 5
Food: 5
Service: 5
Had a great pizza and salad bar. The barbq chicken pizza was delicious. The salad bar stocked with numerous toppings. The restaurant was clean, the service excellent. They had tv with sports playing in the dining room. They have an arcade game room. I understand they are new management and have realty done a good job taking this place to a higher level.
We were excited to have a good pizza place that delivered out to Cold Springs. We’re pretty timely up until May. The last few times, our ONE pizza was delivered upward of 60 minutes late. Really makes it difficult to eat at a decent time when they can’t drive 5 miles to drop off in a timely manner. Super disappointed & will not be ordering again. 3 strikes and you’re out
Food: 3
Service: 1
Sadly their service has really gone down hill. Not sure what changed but seems like just a bunch of young kids/adults who truly couldn’t care less about being there. I placed an order in person and had to tell the kid taking my order 3x my first name. Maybe he was too busy conversing with his co worker friends than paying attention to the order. Pizza is pretty good but we appreciate decent service too. Time to find somewhere else to go. 😕
They do not verify insurance once someone works there. Their driver hit my car and took off. Then admitted he hit it. My insurance paid for the my damage (I paid for part of my rental and my deductible). The owner swore that his driver would pay me and my insurance back. Still waiting almost a year later.
They do not verify insurance once someone works there. Their driver hit my car and took off. Then admitted he hit it. My insurance paid for the my damage (I paid for part of my rental and my deductible). The owner swore that his driver would pay me and my insurance back. Still waiting almost a year later.
I would leave 0 stars if I could please don’t eat here they clearly have new management and they messed up my order I wanted a refund and they refused they only give credit but I’ll never go here again I don’t want the credit I want my money back I should have listed to the other reviews this place is horrible the service is good and the people are nice but it seems like people don’t know what they are doing or aren’t being trained it’s pretty embarrassing the amount of mess ups that happen
Restaurantji Recommends
Great pizza. But took a long time. I suggest ordering ahead.
Slow service. Order in advance if you dont want to wait.
Very slow service
Food was not good lol, salad bar especially sucked had a fishy taste
We took the family out for the lunch buffet today and the lettuce was wilted. Everything was disgusting. The lady at the counter was extremely nice though.
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