Linda was great. We haven’t had service like this in a long time would definitely come back! Thank you Linda!
Atmosphere: 5
Food: 5
Service: 5
tim hinkle
Made a reservation for 2, all you can eat $44, most expensive in town. After gambling $500, checked in and were told all you can eat probably wasn’t available. With a reservation for it! Sat and was told that was true, ala carte only because it’s a concert night. Why did you take the reservation? I was going to buy tickets for a show in 6 days after dinner, but won’t be giving this bait and switch the locals casino any more money. That was super shady.
Service: 1
Jordan Gilbert
Tatianna was friendly attentive and we received the best customer service from her. She definitely deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Dania Manjarrez
Rose at the Sushi bar! Gosh, she made the most beautiful sushi. Prepared quickly, and so beautifully presented and seasoned.
Atmosphere: 5
Food: 5
Service: 5
Brian Drogosch
Excellent food with even better service. Fernando was personable and very well versed on the menu helping us craft the perfect order.
Atmosphere: 5
Food: 5
Service: 5
Katie Pruett
Service was amazing tonight at Rim! Would highly suggest dining here, and make sure to ask for Fernando! We will back!
Atmosphere: 5
Food: 5
Service: 5
Brooklyn Joiner
Fernando provided excellent service. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Nebeskey Daogopak
Chef is pretty creative here. Japanese menu is worth attention, and OMG - the biggest and delicious hamachi kama I ever taste. Definitely, one of the best asian place in Reno.
Atmosphere: 3
Food: 5
Service: 5
25Hooyah
Fernando is amazing. We pretty much everything he suggested on the menu. A cheesecake was phenomenal. Thank you so much. We will be back definitely
Atmosphere: 5
Food: 5
Service: 5
Lindsey Morgan
The food was delicious and Siara and Phil were a delight. Siara was super knowledgeable about the menu and Phil had all kinds of suggestions for the resort. The atmosphere was lovely and service was great! 10/10 would recommend.
I went to Japan for Christmas and have had sushi 4 times and never close to Japan. I tried the all you can eat because it included Nigiri, my my sushi lady was the best that I’ve had since I’ve got back from Japan. Her name was Rose ask for Rose if you come I was so impressed. Her skills were beyond expectation closest thing I’ve had since Japan I will be back to visit Rose. A+ A++ for Rose. Dallas
Atmosphere: 5
Food: 5
Service: 5
Nghia Gip
BE AWARE there is now a $3 service + takeout fee. This was not clearly mentioned upfront. We ended up spending almost $50 for takeout, which felt VERY high for what we received. It wasn’t busy at all when we came in, so there really wasn’t an excuse for the service. The customer service was honestly the WORST part of the experience. No greeting, no eye contact, no acknowledgment. Michelle immediately just said “Takeout?” in a dismissive tone. The other bartender didn’t even take our order she just pointed at Michelle instead of helping us. It felt very unwelcoming and uncomfortable. Wait time was about 20 minutes, which would have been understandable if they were busy but they weren’t. The portion sizes were VERY small compared to the last time we were here. The beef chow fun had tender meat (I’ll give them that), but it was BLAND and lacked flavor. The shrimp chow mein came with NO vegetables at all just noodles and shrimp. Very plain and disappointing. Overall, between the added fees, high prices, smaller portions, and rude service, it just wasn’t worth it. I personally wouldn’t return.
Atmosphere: 2
Food: 2
Service: 2
Justin Biddle
Absolutely amazing food. Awesome atmosphere. And very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jessica Zamzow
Best dining experience I have ever experienced! Food was amazing and the people there made it extremely enjoyable!! Rose was incredible!! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Brenda Rodriguez
Fernando was amazing! I took my boyfriend out for a birthday dinner and our server Fernando took care of everyone at the table. 10/10 server would return just to see our server Fernando
Linda was great. We haven’t had service like this in a long time would definitely come back! Thank you Linda!
Atmosphere: 5
Food: 5
Service: 5
Made a reservation for 2, all you can eat $44, most expensive in town. After gambling $500, checked in and were told all you can eat probably wasn’t available. With a reservation for it! Sat and was told that was true, ala carte only because it’s a concert night. Why did you take the reservation? I was going to buy tickets for a show in 6 days after dinner, but won’t be giving this bait and switch the locals casino any more money. That was super shady.
Service: 1
Tatianna was friendly attentive and we received the best customer service from her. She definitely deserves a raise!
Atmosphere: 5
Food: 5
Service: 5
Rose at the Sushi bar! Gosh, she made the most beautiful sushi. Prepared quickly, and so beautifully presented and seasoned.
Atmosphere: 5
Food: 5
Service: 5
Excellent food with even better service. Fernando was personable and very well versed on the menu helping us craft the perfect order.
Atmosphere: 5
Food: 5
Service: 5
Service was amazing tonight at Rim! Would highly suggest dining here, and make sure to ask for Fernando! We will back!
Atmosphere: 5
Food: 5
Service: 5
Fernando provided excellent service. Food was great!
Atmosphere: 5
Food: 5
Service: 5
Chef is pretty creative here. Japanese menu is worth attention, and OMG - the biggest and delicious hamachi kama I ever taste. Definitely, one of the best asian place in Reno.
Atmosphere: 3
Food: 5
Service: 5
Fernando is amazing. We pretty much everything he suggested on the menu. A cheesecake was phenomenal. Thank you so much. We will be back definitely
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and Siara and Phil were a delight. Siara was super knowledgeable about the menu and Phil had all kinds of suggestions for the resort. The atmosphere was lovely and service was great! 10/10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went to Japan for Christmas and have had sushi 4 times and never close to Japan. I tried the all you can eat because it included Nigiri, my my sushi lady was the best that I’ve had since I’ve got back from Japan. Her name was Rose ask for Rose if you come I was so impressed. Her skills were beyond expectation closest thing I’ve had since Japan I will be back to visit Rose.
A+ A++ for Rose.
Dallas
Atmosphere: 5
Food: 5
Service: 5
BE AWARE there is now a $3 service + takeout fee. This was not clearly mentioned upfront. We ended up spending almost $50 for takeout, which felt VERY high for what we received. It wasn’t busy at all when we came in, so there really wasn’t an excuse for the service. The customer service was honestly the WORST part of the experience. No greeting, no eye contact, no acknowledgment. Michelle immediately just said “Takeout?” in a dismissive tone. The other bartender didn’t even take our order she just pointed at Michelle instead of helping us. It felt very unwelcoming and uncomfortable. Wait time was about 20 minutes, which would have been understandable if they were busy but they weren’t. The portion sizes were VERY small compared to the last time we were here. The beef chow fun had tender meat (I’ll give them that), but it was BLAND and lacked flavor. The shrimp chow mein came with NO vegetables at all just noodles and shrimp. Very plain and disappointing. Overall, between the added fees, high prices, smaller portions, and rude service, it just wasn’t worth it. I personally wouldn’t return.
Atmosphere: 2
Food: 2
Service: 2
Absolutely amazing food. Awesome atmosphere. And very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Best dining experience I have ever experienced! Food was amazing and the people there made it extremely enjoyable!! Rose was incredible!! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Fernando was amazing! I took my boyfriend out for a birthday dinner and our server Fernando took care of everyone at the table. 10/10 server would return just to see our server Fernando
Atmosphere: 5
Food: 5
Service: 5
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