Starbucks

690 Keystone Ave, Reno
(775) 747-7318

Recent Reviews

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Diane Lawrence

I have been a very regular customer this past year and most of the baristas call me by my name and say hello when I come in. The past 2 visits have been awful! I ordered a coffee cake and when I got home the entire top of it wis off. I went back a couple days later and there was a line and I had to use the restroom and asked for the code to the restroom and the barista rudely asked me if I had made a purchase yet. I told her I was in line to make a purchase. I then received my drink with little to no ice. I asked for more ice and was again treated rudely. I won’t return to this location.

Scott S

Got Hazel's first puppuccino tonight, loved it so much that she almost ate half the cup!

Atmosphere: 5

Food: 5

Service: 5

MarianaV Orasma

Amoo🖤

Fateema Norwood

Ice machine assistant should really take it easy with the ice

Atmosphere: 3

Food: 5

Service: 2

Becky Nelson

Incredibly rude staff and one of the baristas was very sick - no mask. Just active snot, so yay. Anyway - be advised - there are other Starbucks nearby so just go there

Atmosphere: 1

Food: 4

Service: 1

Angel Rivera

Walked in at 11 left at 11:30am. Waited 30 mins for my drink only to be given one that I didn’t order. Just took it and left

S U (sunny)

Bailee heard that my debit card got stolen while I was struggling to use apple pay and turn the lock off my virtual card and made it work so I got the stars and my coffee ☕️ Thank you ?

Atmosphere: 5

Food: 3

Service: 5

Ivilson Luciano II

between the hours of 1030am and 11am today, whoever was running thr drive thru had poor customer service. Got our entire order wrong and tried to charge us for a drink we didn't ask for. Attitude was rude the whole time as though we said our order wrong. The screen had the correct order and price. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Frank Raynolds

Just another Starbucks. Small parking lot.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Chocolate Croissant

Frankie Jones

The coffee that was supposed to be hot was hours old and lukewarm.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Starbucks Via Instant Pike Place Roast

Michelle Ruiz

Stale food and usually don’t make drinks correctly.

Louis Bohan

Girls smiling and precise at 5am

Service: 5

Michelle

Stale food and usually don’t make drinks correctly.

Jeramy Bennett

Stopped in on our way through Reno and grab two Carmel macchiatos. Both were the worst coffees I’ve had in quite some time. Didn’t want to turn around once back in the freeway besides they didn’t make it right the first time doubt the second would be better. Maybe the machine is malfunctioning coffee is bitter as hell.

Atmosphere: 5

Food: 1

Service: 5

DALE NISHIZAKI

Ordered through the app & it was there when we arrived.

Atmosphere: 4

Food: 4

Service: 4

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