Starbucks

5150 Mae Anne Ave, Reno
(775) 746-9000

Recent Reviews

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regina martinez

Awful service. Went here on a Sunday afternoon and the barista was so rude. She was rude to us and the customers behind us. It just made us want to go someplace else but we had already ordered. The barista that works on Sundays acts like she hates her job and is so rude to customers. Will not be coming back.

Service: 1

Omar Subillaga

Honestly got a drink from here which was very hard since the barista prioritized which looked like her boyfriend over a customer, it took me around 20 minutes just to order which is very insane despite the line being empty, to the co workers Dylan and Mary I would have a conversation with them despite this. This is unacceptable behavior and childish behavior by these workers and the management should really take things into action since the barista was very disrespectful she looked like she was over it and she couldn’t even smile at me yet talk to me! Horrible customer service from this Starbucks there is no possible chance that I’m ever coming here again cause of this! Very disappointing coming from this Safeway I’m telling my peers about this unacceptable behavior cause the way I was treated was not acceptable at all what so ever (the drink wasn’t even right and the worker couldn’t even serve me or change the mistake she made.)

Atmosphere: 1

Food: 1

Service: 1

Kris

Hahahahha! They dont even look at you when you order so then they get the order wrong

Atmosphere: 1

Food: 1

Service: 1

Jon Cernok

I ordered a tall brewed coffee and the barista acted like it was a huge inconvenience since she just cleaned everything up for the day. They closed 4 hours later. Horrible customer service and attitude so I left and went to a different location.

Service: 1

Javeed Foladi

Very rude and rude staff??

Atmosphere: 1

Food: 1

Service: 1

Brianna O'Neal

The girls were very sweet and professional. Very bubbly for a 7am coffee run. Drinks were made quickly and correctly!

Atmosphere: 5

Service: 5

Michelle Ruiz

it seems like they added full pumps instead of the standard half pumps in the brown sugar shaken espresso, it’s way too sweet which ruined it

Sanisi Pe'a

Always a pleasure stopping in for a treat here. One of the best locations in Reno!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Brulee Frapprcino

Sanisi Talanoa

Always a pleasure stopping in for a treat here. One of the best locations in Reno!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Brulee Frapprcino

Erika M

Seriously terrible service. The guy that work there, has terrible attitude. Went there at 6:44 and wanted a drink. He wasn’t even paying attention, and when i asked if he was open he said “no” then i asked what time they close, he said 7. Online it says 7:30. He said “I asked if we could close 30 minutes early because i have stuff to do”. Really? Worst service ever. And, half the time they don’t even make the drinks correct.

Atmosphere: 1

Food: 1

Service: 1

Erica Fretz

It’s in a grocery store doesn’t have the best atmosphere it does however have good

Atmosphere: 3

Food: 5

Service: 4

Katie Fansler

Love the drive thru! Staff is friendly and accommodating.

Atmosphere: 5

Food: 5

Service: 5

Michelle

it seems like they added full pumps instead of the standard half pumps in the brown sugar shaken espresso, it’s way too sweet which ruined it

jamie brennan

Expensive

Heather Cook

Expensive

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