Starbucks

175 Lemmon Drive, Reno
(775) 971-3310

Recent Reviews

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Kayla Grace

The staff is so nice and patient, the environment is always super clean. Nessa was an absolute pleasure ❤️

Atmosphere: 5

Food: 5

Service: 5

Sonia Martinez

I stopped by this Morning on 9/15/25 for a Pumpkin Spice iced latte a spinach feta egg white rap and a ham and cheese croissant I was very disappointed with the customer service I received thru drive thru I felt like I was being interrogated by “Megan”besides that
The pumpkin spice latte did not taste like what I expected and the spinach feta egg wrap looked like if someone threw up on it , it looked gross! so I threw it away I will NOT be RETURNING! ✌🏼

Atmosphere: 1

Food: 1

Service: 2

Maya Monroy

the comments speak for themselves.

Tyann Chandler

Ordered my drink & I always ask for extra strawberries I usually never get them but my local SB did, the girl that took my order wen I asked said u mean the bits on top & I said yes, I was thinking gonna b like everywhere else & low & behold there was way more than I expected, I was so happy they really did give me extra/yaaay. I did also ask for light ice & that didn't happen but im not complaining since they gave me the extra strawberries I asked for. Overall the girl who took my order was super nice & I had a good experience.

Atmosphere: 4

Food: 3

Service: 5

design maniac (designmaniac)

Worst. And the slowest. Service. Ever. The drive through felt more like a crawl through so I went inside where about twenty angry people were already waiting on three, rather not hurrying baristas. Stood at the counter for 3 minutes ready to order never got acknowledged snd left.

Keri Corley

I came here on 7-14-25 when you guys have no product, which is NOT anyone's problem. but starbucks. So I ordered a matcha and wanted strawberry cold foam, and they didnt have that sp I HAD TO GET LAVENDER AND ISSA STILL CHARGED ME. I think its crazy that the customer service at this place is trash and everytime I go here its the same thing. The workers in here are not good at their job. Definitely don't recommend this place. Issa needs to learn how to deal with customers. Charging me extra for something when it originally should have it on there is not right.

Atmosphere: 2

Food: 1

Service: 1

Josh Wagoner

Hate to do this but it’s time. This is the worst starbucks sadly that I’ve been to. Super slow. Always. This morning I walked in waited at the register and didn’t even get acknowledged and stood there, looking around. There were two people in the lobby and myself. I get if you’re busy, but no one was there with 3 or 4 cars in the drive through. This place is always slow beyond belief and extremely poor service. I like the remodel. It’s nice inside but if you want to wait 15-20 minutes for your coffee, this is the place to go. Go to any other Starbucks but this one. Save yourself the time.

Atmosphere: 4

Food: 3

Service: 1

Tyler Fyock

They can't keep up with demand, the traffic flow for the drive through and cafe is dysfunctional. Everyone stands cause the chairs don't have backs. The drink i ordered came iced on a cold day. Go to a different place.

Atmosphere: 1

Food: 3

Service: 2

Bret Lantz

They have removed all outside seating.

Atmosphere: 4

Service: 5

Elle Giest

I waited 15 minutes for one drink. Unorganized, the staff was busy talking with each other rather than prioritizing customers. Also, I don't know what Starbucks policy is but drive-through customers seem to get attended to first even if you were there standing in line before they rolled up.

Atmosphere: 2

Food: 2

Service: 2

HIMANSHU

There staff is not good they are ignoring the coustmer i am stand 4-5 minutes they ignore me

Jason Mayeroff

By far one of the worst Starbucks locations in the world. Takes them forever to get even a simple espresso produced. They seem to prioritize mobile and drive-through orders over folks who bother to actually walk into the shop.

Yessika Mendoza

I don’t Think this is a Cold Foam Brew, They never do it like it is, They need to change to barista

T Fewkes

Do not go here go to Smiths. On several occasions I put in my order 15 minutes in advance and it's still not ready when I get there. I go to Smith's no issue in wait

R. G.

Chelsea was so rude 😤

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