Starbucks

6637 South Virginia Street South Virginia Commons, Reno
(775) 853-5577

Recent Reviews

Sandy “Smarie” Marie

Great

Atmosphere: 5

Food: 5

Service: 5

Dianna Thomas

I love my cups. I love my location in reno on keitzke.

Atmosphere: 5

Food: 5

Service: 5

Buelo Time

What made this trip especially memorable is the two barristas that were soo personable . They treated us like great friends. The store was clean along with the restrooms. Oh and let's not forget the reason for the visit. Coffee was spot on.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bakery

CyberCodeExplorer

At the time we got there was late in the evening so it very laid back and chill. The staff were friendly and courteous, they didn't hurry us even though they were getting ready to close. Thanks guys.

Atmosphere: 4

Food: 4

Service: 4

Code Crafter

At the time we got there was late in the evening so it very laid back and chill. The staff were friendly and courteous, they didn't hurry us even though they were getting ready to close. Thanks guys.

Atmosphere: 4

Food: 4

Service: 4

Jessica Milligan

Why... why, Starbucks? I understand your struggle as I used to work as a barista, then a manager, at a cafe. So I get it. I get being on your feet for hours while multi-tasking, getting slammed with complicated orders. Sometimes gotta work both the counter and drive-thru while unmotivated coworkers chat one another up, but you can't let that bother you because you must simultaneously smile through clenched teeth as impatient customers make demands like you're their servant. I recall the feeling when you see Margo's new Lexus, yet again, pull into the drive-thru to insist that you remake her Quad Venti Half-Caff Mocha Chai Oat Milk No Whip w/ Cinnamon and Caramel Drizzle Extra Hot Cappuccino (but she doesn't really want a cappuccino, rather a latte, but she's not hearing that) because it's not hot enough or too much caramel drizzle or she's certain there's milk in it. Sigh. But, me? I always ask about your day. I always tell you I appreciate you. I always tip. During the holiday season, I take cash to be divided among the staff at the Starbucks I frequent most. And all I ask is for two things: At least attempt to follow order notes and give me a friggin straw for my frappuccino. You people are sadists with not sending straws for fraps when delivered. How the hell do you expect people to consume a frozen beverage without a straw? Most people do not have straws just on tap at home or work or in their vehicle. It's so simple. Straws within arm’s reach all over the place up in every Starbucks for your convenience. Just grab one, put it in the bag. It's the easiest part of your job. If I order extra espresso shots, add them. If I order an affogato shot for my frap, pour it on top. I can tell when you try to cheat as I know how it's supposed to taste. You people probably owe me thousands of dollars for years of screwing me out of espresso shots paid for yet not received, 2% milk used instead of the heavy cream or breve I was charged for, scorched shots, wet cappuccinos that were ordered extra dry, etc. Improper prep of my beverages results in the equivalent of setting the money spent on fire because it ends up in the trash. I rarely return them. I mean, if you couldn't/didn't do it in the first place, why would I think you'd do it right the next time? Not to mention, some people get all vindictive about returns; I prefer my beverages bodily-fluid-free. In case you're unaware, Starbucks is stupid expensive. I modify my drinks they way I do for a reason... because, to my palate, the standard versions suck. I want to actually taste the flavor of coffee. Hence, additional espresso. Don't treat all of your customers like the annoying yuppie that is never satisfied and never tips. Treat your customers well until they give you a reason to not. I try to always treat others as they treat me. So, if you don't care about your clientele, fine; but I bet you care about tips. If you improve your customer service skills and attempt to fulfill orders accurately- AND PROVIDE STRAWS FOR FRAPS-perhaps you'd have happier customers. Thus, perhaps more $ in tips. My system is to initially tip well and then adjust accordingly. You set the standard. The better my drinks, the better your tips. When my money is wasted, it's deducted from your tips. And you guys often create more work for yourselves due to failing to follow order notes. I request no whip cream, no drizzle, or whatever. Here's my drink, yay! ? Oh, it's covered in whip cream and drizzle. ? Now I've gotta go spoon it all off, making the time you spent slopping it on a totally pointless endeavor. Take some pride in your work. Crafting specialty beverages is a form of art. Demonstrate your talent. Why would you want a rep for producing garbage drinks? I didn't have the modern equipment you do; I did it all old school style. I very rarely had complaints. And I always PROVIDED STRAWS. If you don't care about your work being of quality, don't care about your customers or o

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Bacon & Gruyère Egg Bites

Walt Bulkeley

Friendly staff and great beverages.

Atmosphere: 4

Food: 4

Service: 4

Meredith Twomey

So there was hardly anyone in there.I was said hello, with there back to me.RThree workers not helping the customers taking order.Waited no help!! I left!!Not Busy!! Ridiculous

Atmosphere: 3

Service: 1

Jayson R.

✨ Posted 09/01/2023 ✨ — I mean, it's Starbucks: I actually don't visit one very often, but when I do, I always feel a cozy, welcoming ambience, especially at this location.... Good BG music, chill vibes, just your typical lil' hangout place. But of course, I must comment on the great service each time I order something, which has been nothing short of professional, amicable, and precise by the staff... What more can one expect? Thanks, y'all. ??

Atmosphere: 5

Food: 4

Service: 5

Tina Nelson

2 Chai Frappecino cinnamon only no whip.

Atmosphere: 5

Food: 5

Service: 5

B

Slowest freaking bartender 8+ people back up making one drink at time during slow

Atmosphere: 1

Food: 3

Service: 1

TannisRob

I needed a break from the casino, so went for a drive around town, and found this Starbucks. I ended up coming back a couple of times during my week in town because it was such a nice spot. The partners were warm, friendly, and made an awesome Americano.

AnnMarie Headrick

Staff here has excellent customer service skills and thier coffee is so good. I used to live near this store in 2022 and went here all the time with my friends. I love StarbucksParking: Not much parking close by and a full lot most timesWheelchair accessibility: On ground floor and there is a dip in the sidewalk to the side that a wheelchair can go over

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Espresso Roast, Caffe Espresso Frappuccino

Queen

One of the more clean starbucks in the area

Aqua Lov3 Landry

The seasonal coffee was good. Oatmeal is the bomb.

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