Starbucks
Damonte Ranch Town Center, 1131 Steamboat Pkwy, Reno
(775) 852-9910
Recent Reviews
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Damonte Ranch Town Center, 1131 Steamboat Pkwy, Reno
(775) 852-9910
Kat is awesome!
Atmosphere: 5
Food: 5
Service: 5
2 days in a row now I have gone to this location and my drinks have been completely wrong. I know Starbucks will remake drinks that are wrong but if you aren’t drinking it in the store, it’s not always feasible to go back to have your very expensive coffee remade.
I ordered a mocha which had no taste of chocolate within and tasted like a regular latte or cappuccino. Service was slow and rude when I was ordering and when I asked for a refill (which was applicable!). They refused to refill my black coffee despite that being a general offer written on the tables as well.
Atmosphere: 2
Food: 3
Service: 1
Horrible customer service! I've been coming to this location for years and this morning the manager at this location was super rude and refused to take a $100 bill as payment and made a few rude remarks when I got upset about it. I highly recommend not going to this location when so many others available.
Atmosphere: 1
Food: 1
Service: 1
Said no whip cream, came with whip cream. Turns out redone drink did not contain oat milk as requested had regular milk, asked for oat milk, now have stomach ache, thanks. Be careful as they do not pay attention to instructions. Not happy I have to suffer for their lack of quality of job performance and I paid for this!
Food: 1
Service: 4
Always nice and friendly!
Pretentious staff and patrons
Absolutely the best Starbucks I have ordered from. Staff super friendly. Love they wrote a nice note on my cup. Made my day!
January was super awesome she’s so friendly hooked me up with some whipped cream for my puppies she’s awesome thank you !!
Best coffee! Sorry to all that like the place
Restaurantji Recommends
As far as Starbucks goes, it’s tough to imagine a better and more consistent experience than this location. The drive thru moves quick (even on busy mornings), the folks who work the drive thru are always warm and welcoming, and in the year that I’ve lived across the street from here… I don’t think they’ve EVER gotten my order wrong. Easy 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Pumpkin spice ! Wooooooo!
Atmosphere: 5
Food: 5
Service: 5
Lemon loaf is so good.
Food: 4
Service: 3
Lemon loaf is so good.
Ordered a grande latte in the drive thru, then discovered the cup was only about 60% full after I pulled out of the parking lot. Ripoff warning.
Food: 1
Service: 1
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