Starbucks
290 Lemmon Dr #103, Reno
(775) 972-1850
Recent Reviews
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When though the drive through for vent cinnamon dolce latte. The drink was lukewarm, and I couldn't taste the syrup in it. They did offer to remake it, but I had somewhere else to be. It's not the first time this has happened.
Atmosphere: 5
Food: 2
Service: 5
Sat for 20 minutes after ordering and there was 5 people working behind the counter and it wasn't busy so I decided they could keep my 8 bucks and just left since I didn't want to wait another 20 minutes just for a refund.... pathetic
Service: 1
Very slow service. I was the only one in the building and 2 cars in drive thru. I waited 15 mins to get my drink. Just one drink. The baristas talked and chatted and sneezed all over drink. It was a mess. I don’t think I’ll be going here again. I know for a fact I won’t ever be going here again. You should fire these girls and get new employees
Atmosphere: 4
Food: 1
Service: 1
complete chaos. Long line. One cashier. I just wanted a straight cuppa coffee. She said no you have to wait with all the mixed drinks. I said that’s a 20 minute wait usually they just give you a cuppa coffee without making you wait. Which she tells me “ma’am, lots of people are waiting for just a cuppa coffee. You’ll have to wait for them. “So I walked out. that’s after going to the other Starbucks down by the nugget where they served me and lukewarm cuppa coffee and a flat white that tasted like a flat tire
Atmosphere: 1
Service: 1
Parking: Parking sucks
Atmosphere: 5
Food: 4
Service: 4
This is a Quad Espresso in a venti cup...which came just like this. Very disappointing since this has been the third time this location has skimp out my orders. Just embarrassing...should of just put it in a Grande cup. Either management needs to retrain their baristas in fulfilling orders efficiently.
Food: 1
Service: 1
I ordered an Ice espresso with 4 shots . Some days they make it perfect , MOST DAYS they constantly mess up .
Did my order via drive thru.
Nice help, good drink. Thanks!
Service: 5
50/50. Some days people working are on it. Others days very not so much.
Atmosphere: 3
Food: 1
Service: 2
They have outgrown their location , navigating through the parking lot is a headache
Service: 5
Restaurantji Recommends
Hours are definitely wrong...
Atmosphere: 1
Food: 1
Service: 1
Consistent quality, friendly staff, overpriced
Atmosphere: 3
Food: 3
Service: 3
I ordered 6 drinks this morning , they were all made wrong ! My venti cups were not full and some were grande when I’ve ordered Venti . For the past 3 weeks they’ve been making my drinks WRONG ! When asked to remake them , they claim they’re not allowed ! When asked their names they state they didn’t make it and never give me their names . I’m very upset and so are my 5 Co-workers !
Atmosphere: 1
Service: 1
Used to be alright, just your standard Starbucks. Not sure what happened, but recently they've taken a huge turn for the worse. Super long wait times (30 minutes for a plain americano), lobby randomly closed, continuously reduced hours, etc. It's gotten ridiculous, just go to the Smiths location up the hill.
Atmosphere: 2
Food: 4
Service: 1
Great staff! Not always perfect, but who is? Thanks for always having a great attitude!
Atmosphere: 5
Food: 5
Service: 5
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