Subway

3270 Kietzke Ln, Reno
(775) 453-9683

Recent Reviews

Santos Perez

la comida y el servicio son rápidos,no te hacen esperar mucho tiempo.

Brad H.

Great location and always fast and friendly service. It is never too busy and they take my order properly and always do a great job with the toppings. The location is close of work and is very convenient. Thank you for doing a great job

Tracy D.

The absolute worse subway I have ever been to! Customer service was the worst and the sandwich was extremely overpriced. It's getting a 1 but believe me it deserves a 0

Ocean C.

Went in tonight around 6:30pm to order a Cold Cut Combo. Counter girl doesn't know wtf a Cold Cut Combo is. The manager was sitting, too busy playing on the phone, couldn't take the time to manage the employee. Pointed to the Cold Cut Combo on the menu board - the counter girl then says Subway doesn't carry it?! Left this sorry place and hopped over to the Subway on Plumb and got my damn Cold Cut Combo. Don't go here if you have an urge for a specific sandwich ON THEIR MENU, or if you're expecting anything above crappy service. Not going back to this Subway, ever (3270 Kietzke) as this isn't the first or second time that I've gotten bad service. Besides the one on Plumb has half way decent employees who actually know how to make a Subway sandwich.

Chloe W.

Wish I could give it 0. I work down the street so this subway is one of the only places I can go on my lunch break. In the past I've had an older lady make my sandwiches and I have absolutely loved them, and she was friendly. The last two times I've gone in were bad. The first time this guy doesn't even have a mask on and like literally everyone (especially EMPLOYEES) is supposed to be wearing one. I didn't eat my sandwich because I saw the guy grabbing stuff in between making my sandwich and didn't wash his hands etc. Second time I went in, it was him again, still with no mask. This time I asked him if he was supposed to be wearing a mask and he looked at me like I just asked him for the square root of pi. This guy then proceeds to go 'Um well I think I have one in the back somewhere if you need me to get it' and I just decided to leave. Not worth it. I'm trying again today and if the same dipshit is there I am never coming back again. It's not that hard to explain the rules to employees.

Laura M.

Worst sandwiches I've ever had. Ordered online, got there and they said they didn't receive the order, they looked in a pile of receipts and they found it, they quickly prepared 3 of the nastiest sandwiches, we couldn't even finish them, luckily we used a gift card.

Pam V.

I went in because the ad on TV I s sayingv2 foot longs for 5$WelllllllThis store does not honor that deal...Why not....I will never frequent that store againBesides. They've always made the worst sandwichThought it would have been better under new mgmt .... but noooo. Never again Just saying

Jose H.

Good sandwiches here are the best I like tham my favorite one is oven roasted chicken and the meatball sub

Allie L.

Super unprofessional behavior from employee at the drive through window. I was immediately yelled at from the speaker box to drive directly to the window to order, which makes ordering difficult since the menu is no longer in front of you. I was interrupted in the middle of my order (maybe after 20 seconds of speaking) and rudely told that she had other customers in the store and that if I wanted to continue ordering I would have to wait until she served them. In shock I replied "excuse me?", to which she rudely replied again "yes I have many other customers standing in line inside and if you're still ordering I'm going to serve them first". For context on the quality of the restaurant, there was a homeless woman sleeping next to the speaker box with her bike and mountain of trash next to her, and the store itself was falling apart in filth. I told her to cancel my order to which she smiled and slammed the windows shut. Yeah won't be returning. Do yourself a favor and go to the efficient Taco Bell next door.

Jamestube You

Have 2 different signs for pricing, the out side sign is different than the inside sign....... change the sign, you don’t need to scam people with signs that you don’t accept......

proofpositive74

Number one, they "frequently" change gloves, which is important to me, thanks to the cross contamination that happens, when not done. Also, they "generously" add toppings, without having to ask, unlike the majority of other locations. I always tip these guys a dollar or two, depending on the number of sandwiches I order. They actually have good suggestions on toppings, like melted cheese, if you ask them.

Kiki L.

This place has good food but if you're looking for super friendly workers and an appropriate place for your family don't even bother. They play super vulgar rap music with almost every inappropriate word in the book from p*s*y to Bit**

Matt Cunningham

Great friendly service. Very friendly to kids.

Safari215590

On July 13 around 2pm they were super nice to us and our young kids. Have them high fives for getting lots of veggies on their sandwiches. Unusually friendly for a fast food these days.

Taylor Pitsnogle

Online ordering sucks they got everything wrong. Very disappointed.

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