Subway
465 E Plumb Ln, Reno
(775) 329-7600
Recent Reviews
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Of all the subways I've been to, I love this location. Specifically for how clean it is inside and the staff. Maya helped us alot when we had an issue with our order being slightly off online. She remade our sandwiches and had no issue with the slightest modification we wanted to make like less mayo or cutting our sandwiches into 3. She even suggested to use mayo packets since Im so picky with the amount of sauce I like on my food
Atmosphere: 5
Food: 3
Service: 5
Came here at 8. Waited till like 8.20 the store still not open. The hours need to be updated.
Service: 1
Website doesn't work
Very helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Me and my visiting family arrived 1/2 hour before closing of the business . We were told to leave and he shut off the open sign as we left.
Atmosphere: 1
Food: 1
Service: 1
The night manager Jeff refused to take my order when we arrived at the restaurant 15 minutes before closing. He was making a sandwich for a customer when we walked in and greeted us with saying they are closed due to the thermostat being broken and the restaurant was to hot. If this was the case why are you open and helping a customer. It did not feel to hot when we were in the restaurant.
Service: 1
I was 1st in a line of 6 people, the server took my bread, meat,& cheese order and I requested it heated, she put it in the oven and then proceeded taking orders from other customers. Upon the buzzer notification that my sandwich was ready the server was busy making sandwiches for the other customers behind me. Instead of finishing my sandwich the server subsequently pushed me from 1st in line to last in line and when I suggested that they finish my order before moving to people behind me they got Attitude! I will Never patronize that location again due to the poor customer service and Bad Attitude of the employees… Beware!
Atmosphere: 1
Food: 3
Service: 1
Our sandwich artist with the eye patch was awesome. And the sandwiches we delicious and made just right. Had great customer service and fresh food. Definitely will be back
Ordered the hot honey chicken (everything)
Rotisserie chicken with (everything)
Atmosphere: 5
Food: 5
Service: 5
Only one guy working on Sunday night. He deserves a raise. He was quick , friendly and cared about his job.
Once again he should be making more money.
He was older with red in his hair.
That's for the great sandwich.
Atmosphere: 5
Food: 5
Service: 5
Jeff is a rock star!
Restaurantji Recommends
There was something wrong in my order, was in a rush to leave so i couldn't really go back to get it changed. Food was okay though just wish i got what i ordered
Atmosphere: 4
Food: 4
Service: 4
I went to Subway on a random whim around 1:45pm on 9/18. The man who was working was incredibly professional, attentive, and also polite to other customers who needed his assistance. Sandwich was great too!
Atmosphere: 5
Food: 5
Service: 5
The place is kinda cool but small, bro I went yesterday to get just a sandwich and a cookie and they said " it has to be a big order" I asked why and they said cause i we have a party and we dont wanna miss it and i was like it's not that much and they kicked me out after i went today and they where the same people and I asked for the same and they gave me the order but the cookie was in half and the subway I order had moldy cheese and raw meat don't go there I HAD TO GO TO THE HOSPITAL WITH A STOMACH BACTERIA. Like dude I just asked for a subway not a STOMACH bacteria. The only worker that made my subway good fast and was nice was Charly she should get pay more.
Atmosphere: 2
Food: 2
Service: 1
NO AVOCADO OR CHESSE- REALLY. I paid ahead with tips. Also did you run out of napkins? U should Pay MORE
Food: 2
Service: 1
Recommended dishes: Cinnabon Footlong Churro, Subway Club
Jeff was polite and respectful. My girlfriend expressed to him how she misses the chopped salads and he apologize and offered to chop the veggies with the knife. She appreciated that and declined. My girlfriend also left her wallet and phone there and when I called back Jeff said he would put it away for her and that everything is safe and accounted for. I appreciate him for going above and beyond his job to ensure my girlfriend's property was all there. I also complimented him on his positivity and willingness to accommodate my girlfriend's salad.
Atmosphere: 4
Food: 5
Service: 5
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