I should’ve turned around the minute I walked in. customer service is WACK. The food was not fresh whatsoever. It was pretty dirty. I went in for three sandwiches and got skipped right after the first one. It used to be decent. I don’t know what happened now. I will not go to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
Suresh Kumar Muthumal
This Subway franchise tarnishes the brand's reputation by delivering subpar food and unprofessional customer service, which contradicts Subway's commitment to quality and customer satisfaction.
I had a terrible experience at the Subway located at 2875 Northtowne Ln Suite B, Reno, NV 89512. I ordered a Spicy Nacho Chicken sandwich and a Spicy Nacho Steak sandwich, but they were missing Cheddar cheese, which is supposed to be a part of the order. On top of that, the sandwiches were made with old ingredients (stinky meat) and not fresh vegetables, making the food almost inedible.
When I called to address the issue, the staff was rude and dismissive. Instead of resolving my concerns, I was told to "learn to order properly." The manager's attitude was even worse, stating that "nothing would happen" if I filed a complaint. This level of unprofessionalism is unacceptable and shows a lack of care for customers.
I would not recommend this location to anyone. Save your time and money and go elsewhere for fresh, quality food and RESPECTFUL service.
Atmosphere: 3
Food: 1
Service: 1
Billy Jones
I went to Subway today and the young lady that helped me was very friendly she made my sandwich to perfection I've only seen her a couple times there..hope she's there next time I go kudos to
Atmosphere: 5
Food: 5
Service: 5
Alicia Tovar
Ordered the churros and pretzel sticks via app but got called that this store did not have any today. Then he wanted me to cancel it. I said no since you can’t deliver cancel it yourself. Then he hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Alicia T
Ordered the churros and pretzel sticks via app but got called that this store did not have any today. Then he wanted me to cancel it. I said no since you can’t deliver cancel it yourself. Then he hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Frank T
Great sandwiches. Easy ordering on the app.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Philly
Jay Briggs
Always remember my meal and make it perfect
Atmosphere: 5
Food: 5
Service: 5
Mike Carr
So . 9-29-23 the owner of this one and the one on Oddie doesn’t like to take coupons. From subways own mailer they send out . So idk why he has a franchise. Listen here boy. You either follow corporate guidelines or get shut down . Simpleton . You will learn the hard way I guess.
Atmosphere: 1
Food: 1
Service: 1
Linda Chaffee - Gogarn
Went to get a footlong sub after shopping at Winco. I lov Subway sandwiches - they taste good, you put your own toppings on, and the servers are very nice. I will go there again as I shop at Winco.
Vegetarian options: They have veggie options. I eat chicken or turkey sandwiches that are available. Plus all the toppings!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies, The Champ Footlong Pro Double Protein
sandra giron
I don't understand why some subways don't honor the coupons you received in the mail?
I'm a regular they always make the food perfect, the ingredients are always fresh and my order is always made quick and the two men who work there are always extremely pleasant to see and talk to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Karl Moeslein
2 guys working there were very busy and they took the time to show me how to use the app
I should’ve turned around the minute I walked in. customer service is WACK. The food was not fresh whatsoever. It was pretty dirty. I went in for three sandwiches and got skipped right after the first one. It used to be decent. I don’t know what happened now. I will not go to this location anymore.
Atmosphere: 1
Food: 1
Service: 1
This Subway franchise tarnishes the brand's reputation by delivering subpar food and unprofessional customer service, which contradicts Subway's commitment to quality and customer satisfaction.
I had a terrible experience at the Subway located at 2875 Northtowne Ln Suite B, Reno, NV 89512. I ordered a Spicy Nacho Chicken sandwich and a Spicy Nacho Steak sandwich, but they were missing Cheddar cheese, which is supposed to be a part of the order. On top of that, the sandwiches were made with old ingredients (stinky meat) and not fresh vegetables, making the food almost inedible.
When I called to address the issue, the staff was rude and dismissive. Instead of resolving my concerns, I was told to "learn to order properly." The manager's attitude was even worse, stating that "nothing would happen" if I filed a complaint. This level of unprofessionalism is unacceptable and shows a lack of care for customers.
I would not recommend this location to anyone. Save your time and money and go elsewhere for fresh, quality food and RESPECTFUL service.
Atmosphere: 3
Food: 1
Service: 1
I went to Subway today and the young lady that helped me was very friendly she made my sandwich to perfection I've only seen her a couple times there..hope she's there next time I go kudos to
Atmosphere: 5
Food: 5
Service: 5
Ordered the churros and pretzel sticks via app but got called that this store did not have any today. Then he wanted me to cancel it. I said no since you can’t deliver cancel it yourself. Then he hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Ordered the churros and pretzel sticks via app but got called that this store did not have any today. Then he wanted me to cancel it. I said no since you can’t deliver cancel it yourself. Then he hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches. Easy ordering on the app.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: The Philly
Always remember my meal and make it perfect
Atmosphere: 5
Food: 5
Service: 5
So . 9-29-23 the owner of this one and the one on Oddie doesn’t like to take coupons. From subways own mailer they send out . So idk why he has a franchise. Listen here boy. You either follow corporate guidelines or get shut down . Simpleton . You will learn the hard way I guess.
Atmosphere: 1
Food: 1
Service: 1
Went to get a footlong sub after shopping at Winco. I lov Subway sandwiches - they taste good, you put your own toppings on, and the servers are very nice. I will go there again as I shop at Winco.
Vegetarian options: They have veggie options. I eat chicken or turkey sandwiches that are available. Plus all the toppings!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cookies, The Champ Footlong Pro Double Protein
I don't understand why some subways don't honor the coupons you received in the mail?
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
Terrible service, barely put vegetables in the
Atmosphere: 1
Food: 1
Service: 1
Rude workers and owners
Out of meatballs smh
I'm a regular they always make the food perfect, the ingredients are always fresh and my order is always made quick and the two men who work there are always extremely pleasant to see and talk to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
2 guys working there were very busy and they took the time to show me how to use the app
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