Don't go inside at night. They will serve people through drive thru and ignore orders placed inside. Waited over 30 mins for food. After 25 got annoyed and had to waive someone down for my drink cups. 6 customers sat as long if not longer in dining room š gave large cups for wait and order was right thankfully gave an extra taco to make up? Probably by mistake though.
Food: 4
Karen Dague
This location is getting horrible at night. Waited 30 minutes for my food because the workers were all in the back messing around.
Atmosphere: 1
Food: 2
Service: 1
jacklyn vitola
So two times I went through drive thru on separate times of the year a.d they gave me old food
Atmosphere: 1
Food: 1
Service: 3
Heidi
Taco Bell just isnāt worth going to anymoreā¦asked for no onions in my burritos but there was onions. Asked for a few of each sauce - got none of them. Skimped out on the crunch wrapsā¦like literally they were half as thick as they shouldāve been. Our nachos had barely any meat.
Atmosphere: 1
Food: 2
Service: 1
Alyssa Corder
Waited over two hours for an order before cancelling.
Atmosphere: 1
Food: 1
Service: 1
David Worman
There born
Atmosphere: 2
Food: 2
Service: 2
Laurie McCullough
SO SLOW. My dasher was waiting an hour and a half before I just cancelled. Who takes an hour and a half to make a taco and a burrito. When I go in person itās the same. Just donāt go to this location.
Tracie Lansford
Store was dirty.
Atmosphere: 1
Food: 3
Service: 2
Jon Wright
If you enjoy kiosk ordering of overpriced food that will likely be cold when you get it, and stand around waiting for it for what will undoubtedly be most of your lunchbreak, then Taco Bell is for you. But not for me, I'm done with them.
Atmosphere: 1
Food: 1
Service: 1
Brianna padilla
Always slow and still takes 3x the amount of time it wouldāve taken to just go down to the south Virginia location. The quesadilla is never cut all the way the tacos are almost always shattered. Anyway you try walk in, drive through , DoorDash to pick up I am spending 40 minutes there when itās only 6 minutes from my apartment. It is way worth it to drive to another location to get better food faster. Iām not sure itās really even the employees fault they arenāt nice but not mean they just seem stressed out and/or really young and new looking.
Absolutely the worst Taco Bell experience of my life.
I donāt even know where to begin. First of all, when I pulled into the drive-thru, it took forever for someone to take my orderāeven though there was no one in front of me. Once I finally got to the window, the employee (a redhead with a nasty attitude) barely acknowledged me. No greeting, no smile, just a bored āThatāll be $14.76ā while avoiding eye contact like I ruined her day.
Fine. I paid and waited. And waited. Ten minutes passed. I saw THREE bags of food just sitting there on the counter inside getting cold, and nobody moving. Employees were standing around talking, laughing, and blatantly ignoring customers. One guy actually dropped a taco on the ground, looked around, and left it there. Just walked off. Didn't even TRY to clean it up.
When I finally got my food, it was wrong. No napkins. No sauce. Half of it was cold, the other half was soggy. I went inside to speak to a manager, and guess what? The same redhead rolled her eyes at me and said, āWell, weāre short-staffed.ā Thatās not my problem! If you canāt run the store properly, maybe donāt treat customers like an inconvenience.
This place is filthy, the service is trash, and clearly nobody cares about doing their job. Iām honestly shocked itās still open.
Avoid this Taco Bell at all costs. Iād give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Jaydance Norwest
This is by far the worst Taco Bell in Reno the staff are always rude and take forever they messed up our order and we sat at the front waiting for someone to come out they looked at us and ignored us for 23 minutes there were other people waiting as well and they also got ignored.
Atmosphere: 1
Food: 1
Service: 1
Kaylee Lamb
Took 30 minutes to get our food, and 2 people who ordered after us got served first. They had not even started it until we said something.
Atmosphere: 1
Food: 3
Service: 1
Candice Foster
4 other customers walked into this taco bell and an employee appeared tells us they are close and makes everyone leave. Mind you people are in the drive thru the door was unlocked and their open sign is flashing and then he sits down on one of the chairs playing on his phone. Absolutely unacceptable. I will never go to this taco bell again.
Atmosphere: 1
Service: 1
Victoria Rosales
I attempted to go to this taco bell this morning 3/3/25. Was told when i pulled up to the drive thru that the drive thru was closed and to come inside. I went inside at 9:20am and placed an order for 1 breakfast crunch wrap on the Kiosk. I left at 9:40am empty handed :( no one even noticed i left because no one was even in the kitchen when i walked out. This location always has something going on. always disappointed when i go to this taco bell.
Don't go inside at night. They will serve people through drive thru and ignore orders placed inside. Waited over 30 mins for food. After 25 got annoyed and had to waive someone down for my drink cups. 6 customers sat as long if not longer in dining room š gave large cups for wait and order was right thankfully gave an extra taco to make up? Probably by mistake though.
Food: 4
This location is getting horrible at night. Waited 30 minutes for my food because the workers were all in the back messing around.
Atmosphere: 1
Food: 2
Service: 1
So two times I went through drive thru on separate times of the year a.d they gave me old food
Atmosphere: 1
Food: 1
Service: 3
Taco Bell just isnāt worth going to anymoreā¦asked for no onions in my burritos but there was onions. Asked for a few of each sauce - got none of them. Skimped out on the crunch wrapsā¦like literally they were half as thick as they shouldāve been. Our nachos had barely any meat.
Atmosphere: 1
Food: 2
Service: 1
Waited over two hours for an order before cancelling.
Atmosphere: 1
Food: 1
Service: 1
There born
Atmosphere: 2
Food: 2
Service: 2
SO SLOW. My dasher was waiting an hour and a half before I just cancelled. Who takes an hour and a half to make a taco and a burrito. When I go in person itās the same. Just donāt go to this location.
Store was dirty.
Atmosphere: 1
Food: 3
Service: 2
If you enjoy kiosk ordering of overpriced food that will likely be cold when you get it, and stand around waiting for it for what will undoubtedly be most of your lunchbreak, then Taco Bell is for you.
But not for me, I'm done with them.
Atmosphere: 1
Food: 1
Service: 1
Always slow and still takes 3x the amount of time it wouldāve taken to just go down to the south Virginia location. The quesadilla is never cut all the way the tacos are almost always shattered. Anyway you try walk in, drive through , DoorDash to pick up I am spending 40 minutes there when itās only 6 minutes from my apartment. It is way worth it to drive to another location to get better food faster. Iām not sure itās really even the employees fault they arenāt nice but not mean they just seem stressed out and/or really young and new looking.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Absolutely the worst Taco Bell experience of my life.
I donāt even know where to begin. First of all, when I pulled into the drive-thru, it took forever for someone to take my orderāeven though there was no one in front of me. Once I finally got to the window, the employee (a redhead with a nasty attitude) barely acknowledged me. No greeting, no smile, just a bored āThatāll be $14.76ā while avoiding eye contact like I ruined her day.
Fine. I paid and waited. And waited. Ten minutes passed. I saw THREE bags of food just sitting there on the counter inside getting cold, and nobody moving. Employees were standing around talking, laughing, and blatantly ignoring customers. One guy actually dropped a taco on the ground, looked around, and left it there. Just walked off. Didn't even TRY to clean it up.
When I finally got my food, it was wrong. No napkins. No sauce. Half of it was cold, the other half was soggy. I went inside to speak to a manager, and guess what? The same redhead rolled her eyes at me and said, āWell, weāre short-staffed.ā Thatās not my problem! If you canāt run the store properly, maybe donāt treat customers like an inconvenience.
This place is filthy, the service is trash, and clearly nobody cares about doing their job. Iām honestly shocked itās still open.
Avoid this Taco Bell at all costs. Iād give zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst Taco Bell in Reno the staff are always rude and take forever they messed up our order and we sat at the front waiting for someone to come out they looked at us and ignored us for 23 minutes there were other people waiting as well and they also got ignored.
Atmosphere: 1
Food: 1
Service: 1
Took 30 minutes to get our food, and 2 people who ordered after us got served first. They had not even started it until we said something.
Atmosphere: 1
Food: 3
Service: 1
4 other customers walked into this taco bell and an employee appeared tells us they are close and makes everyone leave. Mind you people are in the drive thru the door was unlocked and their open sign is flashing and then he sits down on one of the chairs playing on his phone. Absolutely unacceptable. I will never go to this taco bell again.
Atmosphere: 1
Service: 1
I attempted to go to this taco bell this morning 3/3/25. Was told when i pulled up to the drive thru that the drive thru was closed and to come inside. I went inside at 9:20am and placed an order for 1 breakfast crunch wrap on the Kiosk. I left at 9:40am empty handed :( no one even noticed i left because no one was even in the kitchen when i walked out. This location always has something going on. always disappointed when i go to this taco bell.
Service: 1
Loading...