This is the worst taco bell in Reno the girl in the morning with blonde hair and tattoos on her arms is gonna get what she deserves when I see her outside the store she should not be working in customer service
Food: 1
Kaden Smith
Either extremely lazy or inexperienced employees. Food quality is atrocious. Items are barely assembled correctly. I ordered a sausage breakfast crunchwrap this morning, and received it without any sausage. Just eggs and hashbrowns. That was the last straw for me. Somebody needs to be fired or retrained. Will not be visiting this taco bell again.
Atmosphere: 1
Food: 1
Service: 1
Tyler T
Always stale tasting
Food: 1
Service: 3
Paul Oesterman
Friendly staff. Fast service and tasty food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Crunchy Taco
Brian Carter
I have been coming to this Taco Bell for several years. I'm from CA, but I have a close friend I visit who lives near the subject TB. I would rate the complexity of my orders at 5 out of 10. For example, I usually order the original chips and cheese nachos. However, things, as you can imagine, become increasingly complicated, understandably so, when I add an extra side of cheese to go with the chips and cheese nachos. Due to the increased complexity presented by the addition of side cheese, it is more than understandable how the worker at this subject TB may have overlooked the addition to my nacho and cheese order. However, when I turn around to go back to the subject TB to politely request the complete fulfillment of my order (e.g., the provision of the omitted extra side of cheese), I am always greeted with a pleasant worker who is more than willing to provide me a replacement for the side cheese missing from my order. It is not often that one is met with such genuine empathy as expressed by the workers at this subject TB after realizing there was a mistake in my relatively complex nacho order. For this reason, I highly recommend this subject TB if you're currently considering dining at this subject TB.
P.S. I have attached photos showing the ultimate, complete fulfillment of my nacho and cheese, with the extra side of cheese of course.
Atmosphere: 5
Food: 5
Service: 5
Courtney
I love it here the team is so nice 👹
Atmosphere: 5
Food: 5
Service: 5
antarctic
Whoever is training the employees here needs to get it together !! I go to this taco bell often since I'm a college student living nearby and while the night shift treats me right, any other time of day is ridiculous 🤦♀️ I understand its a lot of teenagers working here but it ain't that hard to pretend to care atleast a little bit. Expect to have to go in and ask for something they forgot in your order or to tell them to remake something. I've oftentimes gotten back cheesy rollups folded like a taco despite the fact I was the only order so there was no need to rush. It's the easiest thing to make on the menu for crying out loud! When the food is good, it's very good, but it doesn't happen super often. Unless you're going late at night, go with caution.
Atmosphere: 2
Food: 2
Service: 3
Jack Ross
50% chance the food is inedible - potatos in the spicy potato tacos were literally as hard as rocks
Food: 1
adam
Staff have treated me like scum every time i’ve been there and gotten my order wrong a good 50% of the time.
Food: 2
Service: 1
Kyle Yoder
Last 3 delivery orders were wrong. I don’t think it’s hard to make sure everything in the order is present and correct but they continue to surprise me with their inability to do just that
Terrible customer service. With all these bad reviews you think you guys would actually do something but you obviously dont care. Just awful
Atmosphere: 2
Food: 3
Service: 1
Jeff “DT” Wilson
Never go to this Taco Bell. They don't know any of the specials that are being offered and they give you attitude if you ask. Not worth the visit.
Atmosphere: 1
Food: 1
Service: 1
Tony Sclafani
waited in the lobby for a pickup for way too long. not even employees in the kitchen at mid day like what are you doing
Nathan Ruiz
Went to order food at 8:03 in the morning on the way to work and the little white girl working there got an attitude with me and said, we aren’t open you need to exit the drive thru. She was very very rude and no type of customer service. I’m not sure who she is but she needs to be fired with that type of attitude towards customers. Especially when the sign clearly said open.
This is the worst taco bell in Reno the girl in the morning with blonde hair and tattoos on her arms is gonna get what she deserves when I see her outside the store she should not be working in customer service
Food: 1
Either extremely lazy or inexperienced employees. Food quality is atrocious. Items are barely assembled correctly. I ordered a sausage breakfast crunchwrap this morning, and received it without any sausage. Just eggs and hashbrowns. That was the last straw for me. Somebody needs to be fired or retrained. Will not be visiting this taco bell again.
Atmosphere: 1
Food: 1
Service: 1
Always stale tasting
Food: 1
Service: 3
Friendly staff. Fast service and tasty food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco, Crunchy Taco
I have been coming to this Taco Bell for several years. I'm from CA, but I have a close friend I visit who lives near the subject TB. I would rate the complexity of my orders at 5 out of 10. For example, I usually order the original chips and cheese nachos. However, things, as you can imagine, become increasingly complicated, understandably so, when I add an extra side of cheese to go with the chips and cheese nachos. Due to the increased complexity presented by the addition of side cheese, it is more than understandable how the worker at this subject TB may have overlooked the addition to my nacho and cheese order. However, when I turn around to go back to the subject TB to politely request the complete fulfillment of my order (e.g., the provision of the omitted extra side of cheese), I am always greeted with a pleasant worker who is more than willing to provide me a replacement for the side cheese missing from my order. It is not often that one is met with such genuine empathy as expressed by the workers at this subject TB after realizing there was a mistake in my relatively complex nacho order. For this reason, I highly recommend this subject TB if you're currently considering dining at this subject TB.
P.S. I have attached photos showing the ultimate, complete fulfillment of my nacho and cheese, with the extra side of cheese of course.
Atmosphere: 5
Food: 5
Service: 5
I love it here the team is so nice 👹
Atmosphere: 5
Food: 5
Service: 5
Whoever is training the employees here needs to get it together !! I go to this taco bell often since I'm a college student living nearby and while the night shift treats me right, any other time of day is ridiculous 🤦♀️ I understand its a lot of teenagers working here but it ain't that hard to pretend to care atleast a little bit.
Expect to have to go in and ask for something they forgot in your order or to tell them to remake something. I've oftentimes gotten back cheesy rollups folded like a taco despite the fact I was the only order so there was no need to rush. It's the easiest thing to make on the menu for crying out loud!
When the food is good, it's very good, but it doesn't happen super often. Unless you're going late at night, go with caution.
Atmosphere: 2
Food: 2
Service: 3
50% chance the food is inedible - potatos in the spicy potato tacos were literally as hard as rocks
Food: 1
Staff have treated me like scum every time i’ve been there and gotten my order wrong a good 50% of the time.
Food: 2
Service: 1
Last 3 delivery orders were wrong. I don’t think it’s hard to make sure everything in the order is present and correct but they continue to surprise me with their inability to do just that
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Terrible customer service. With all these bad reviews you think you guys would actually do something but you obviously dont care. Just awful
Atmosphere: 2
Food: 3
Service: 1
Never go to this Taco Bell. They don't know any of the specials that are being offered and they give you attitude if you ask. Not worth the visit.
Atmosphere: 1
Food: 1
Service: 1
waited in the lobby for a pickup for way too long. not even employees in the kitchen at mid day like what are you doing
Went to order food at 8:03 in the morning on the way to work and the little white girl working there got an attitude with me and said, we aren’t open you need to exit the drive thru. She was very very rude and no type of customer service. I’m not sure who she is but she needs to be fired with that type of attitude towards customers. Especially when the sign clearly said open.
Atmosphere: 1
Food: 1
Service: 1
I didn't get all the food I was charged for.
Atmosphere: 1
Food: 1
Service: 1
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