My wife and I love this place. Overall, great in all categories. We come here often. However, we will NEVER do their Valentine’s Day Dinner for Two again, or anything like it. Horrendously terrible deal. Had to share everything, including the entree (normal portion for 1) but paid the price of 2 entrees. Insane. Also, why was the salad not an actual salad?
Atmosphere: 5
Food: 4
Service: 5
Albert Lopez Otero
First, our food took about an hour to arrive, with no explanation or apology for the delay.
We were two couples with separate checks. My girlfriend and I ordered one bottle to share between the two of us. My friend’s girlfriend ordered a glass separately, which was correctly served.
When the bill arrived, the restaurant claimed that all four of us had been drinking from the bottle, which is simply not true. Despite the fact that only one bottle was physically served, we were charged for an additional bottle and an additional glass that were never ordered or served.
At no point were we informed of any policy prohibiting sharing a bottle or requiring additional charges. These items were simply added to our bill without justification.
When we requested separate checks, there was resistance, and they began splitting entrées into “half portions” that did not accurately reflect the menu prices.
In the end, we paid over $20 extra for items we did not order or consume.
This was not a minor mistake — it was clear overcharging and a serious lack of transparency. I strongly recommend carefully reviewing your bill before paying.
Atmosphere: 1
Food: 1
Service: 1
Ashley valentina Beltran
I had a very disappointing experience at The Shore.
We were almost charged for an extra bottle and an additional glass of wine that we did not order, which felt very dishonest. Always double-check your bill here.
On top of that, the service was terrible. We waited about an hour for our food, and when it finally arrived, it was cold. The manager was rude and unprofessional, which made the situation even worse instead of trying to fix it.
Definitely not the level of service you expect when dining out. I would not recommend this place based on our experience.
Atmosphere: 1
Food: 1
Service: 1
Julie
Waitstaff were arguing in front of clients. They didn't know where to seat us.... Coffee was cold and waitstaff kept listening to our conversation.....
Caryl-Anne Ennalyrac (C.A.)
Delicious food, friendly staff, it's clean and tastefully decorated. Very pleasant dining experience!
Atmosphere: 5
Food: 5
Service: 5
Punam
We waited for everything from water, coffee to our food. Was not busy, staff standing around waiting. Food was good, overpriced for the view and wait. Unsure if I would come back
Mandie
Food service was slow, but expected on a Sunday for breakfast. Our server, I forgot her name, was okay but could have kept a closer eye on our food and table. Wasn't as attentive as we would have liked... had to question where our food was after a while. We did end up waiting about 40 minutes for our food, but got our drinks right away once ordered. Restaurant itself is beautiful and a must visit for the scenic views. Amazing food, absolutely 10/10. Espresso is great as well!
Janelle
I remember the food being better than this trip. The Cesar salad was weird because it had grapes in it and anchovies- not little anchovy fillets, WHOLE silver fish eyeballs and all.
Maus
I’ve only ever been here for lunch, never had the pleasure of eating dinner here. The food is good, but it’s definitely expensive. Is it worth it? That’s hard to say. It’s definitely clean and a fun formal… yet informal place to have a lunch, especially with business friends. The atmosphere here is nice in the restaurant itself but the patio dining is unfortunately scarred by the trash and unhoused nearby. Reno definitely has a problem that needs to be cleaned up, especially if the Riverwalk is the big thing in the center of town. The Renaissance itself is a gem. Although I do think I prefer eating lunch over at the bocce ball place.
Atmosphere: 3
Food: 4
Service: 5
Valeria Becerra Camargo
Evelyn was great! She was attentive and very sweet, she made our experience easy and will come back.
Delicious. We always make a reservation so, unsure about wait time as a walkin. They have outside seating above the truckee river.
Atmosphere: 5
Food: 5
Service: 5
Chuck
Easy valet parking, seated on time and service was prompt. Waitress was excellent and the food was very good.
Preston Flowers
Great restaurant inside the Renaissance hotel. I sat at the bar and the bartenders were incredibly friendly and helpful and really helped me enjoy my dinner. I had the grilled chicken thighs which is under the “shareable” portion of the menu, but it’s definitely enough to be an entree…WOW it was so good! The chicken was perfectly cooked and the sauce was so yummy. The vibe was nice as well - dimly lit and cozy. Definitely would recommend this restaurant in Reno, whether you’re staying at the Renaissance or not.
Atmosphere: 5
Food: 5
Service: 5
J Mar
The service was amazing
Atmosphere: 5
Food: 5
Service: 5
David Gareis
The Schnitzel was ridiculously good and a great position so come hungry. I would order it with extra sauce next time but I highly recommend it. I also had their fried Polenta which was tasty. The service was excellent also.
My wife and I love this place. Overall, great in all categories. We come here often.
However, we will NEVER do their Valentine’s Day Dinner for Two again, or anything like it.
Horrendously terrible deal. Had to share everything, including the entree (normal portion for 1) but paid the price of 2 entrees.
Insane. Also, why was the salad not an actual salad?
Atmosphere: 5
Food: 4
Service: 5
First, our food took about an hour to arrive, with no explanation or apology for the delay.
We were two couples with separate checks. My girlfriend and I ordered one bottle to share between the two of us. My friend’s girlfriend ordered a glass separately, which was correctly served.
When the bill arrived, the restaurant claimed that all four of us had been drinking from the bottle, which is simply not true. Despite the fact that only one bottle was physically served, we were charged for an additional bottle and an additional glass that were never ordered or served.
At no point were we informed of any policy prohibiting sharing a bottle or requiring additional charges. These items were simply added to our bill without justification.
When we requested separate checks, there was resistance, and they began splitting entrées into “half portions” that did not accurately reflect the menu prices.
In the end, we paid over $20 extra for items we did not order or consume.
This was not a minor mistake — it was clear overcharging and a serious lack of transparency. I strongly recommend carefully reviewing your bill before paying.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at The Shore.
We were almost charged for an extra bottle and an additional glass of wine that we did not order, which felt very dishonest. Always double-check your bill here.
On top of that, the service was terrible. We waited about an hour for our food, and when it finally arrived, it was cold. The manager was rude and unprofessional, which made the situation even worse instead of trying to fix it.
Definitely not the level of service you expect when dining out. I would not recommend this place based on our experience.
Atmosphere: 1
Food: 1
Service: 1
Waitstaff were arguing in front of clients. They didn't know where to seat us.... Coffee was cold and waitstaff kept listening to our conversation.....
Delicious food, friendly staff, it's clean and tastefully decorated. Very pleasant dining experience!
Atmosphere: 5
Food: 5
Service: 5
We waited for everything from water, coffee to our food. Was not busy, staff standing around waiting. Food was good, overpriced for the view and wait. Unsure if I would come back
Food service was slow, but expected on a Sunday for breakfast. Our server, I forgot her name, was okay but could have kept a closer eye on our food and table. Wasn't as attentive as we would have liked... had to question where our food was after a while. We did end up waiting about 40 minutes for our food, but got our drinks right away once ordered. Restaurant itself is beautiful and a must visit for the scenic views. Amazing food, absolutely 10/10. Espresso is great as well!
I remember the food being better than this trip. The Cesar salad was weird because it had grapes in it and anchovies- not little anchovy fillets, WHOLE silver fish eyeballs and all.
I’ve only ever been here for lunch, never had the pleasure of eating dinner here. The food is good, but it’s definitely expensive. Is it worth it? That’s hard to say. It’s definitely clean and a fun formal… yet informal place to have a lunch, especially with business friends. The atmosphere here is nice in the restaurant itself but the patio dining is unfortunately scarred by the trash and unhoused nearby. Reno definitely has a problem that needs to be cleaned up, especially if the Riverwalk is the big thing in the center of town.
The Renaissance itself is a gem. Although I do think I prefer eating lunch over at the bocce ball place.
Atmosphere: 3
Food: 4
Service: 5
Evelyn was great! She was attentive and very sweet, she made our experience easy and will come back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Delicious. We always make a reservation so, unsure about wait time as a walkin. They have outside seating above the truckee river.
Atmosphere: 5
Food: 5
Service: 5
Easy valet parking, seated on time and service was prompt. Waitress was excellent and the food was very good.
Great restaurant inside the Renaissance hotel. I sat at the bar and the bartenders were incredibly friendly and helpful and really helped me enjoy my dinner. I had the grilled chicken thighs which is under the “shareable” portion of the menu, but it’s definitely enough to be an entree…WOW it was so good! The chicken was perfectly cooked and the sauce was so yummy. The vibe was nice as well - dimly lit and cozy. Definitely would recommend this restaurant in Reno, whether you’re staying at the Renaissance or not.
Atmosphere: 5
Food: 5
Service: 5
The service was amazing
Atmosphere: 5
Food: 5
Service: 5
The Schnitzel was ridiculously good and a great position so come hungry. I would order it with extra sauce next time but I highly recommend it. I also had their fried Polenta which was tasty. The service was excellent also.
Atmosphere: 5
Food: 5
Service: 5
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