Wendy's

805 Kietzke Ln, Reno
(775) 322-2247

Recent Reviews

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joe miranda

I go here yesterday burgers were great. I go there today get the same burgers absolute shit! its like i went to completely differnt place

Louis Lopez, Jr.

Breakfast Crossiant, egg & sausage very good 👍. Liked the way sausage was spiced!

Food: 4

Service: 4

Mario Ortega

Asked for fresh food got the food before paying, cold of course. They don't even know English here. Hit the drive thru for the crapy food sold here i made the mistake of dining in

Leonel Hernandez

The service consistently fails to deliver my order correctly in the morning when I am rushing to take my son to school. Upon discovering the error, I must return to the establishment and speak with the staff. They have repeatedly informed me that I am mistaken. Despite my attempts to rectify the situation, they continue to provide me with the incorrect item. This situation is akin to a game where I return to report the issue, only to be met with further disrespect from the manager. Individuals in positions of power, such as the manager, should exhibit a level of respect and professionalism. In this case, the manager’s behavior is highly disrespectful and unprofessional. I intend to contact corporate representatives to address this matter, as it is concerning that individuals become too comfortable in their positions and fail to uphold the standards of respect and professionalism. I strongly advise against using this establishment, especially for takeout orders, as the likelihood of receiving an accurate order is low. If you do order, you will likely need to return to rectify the error, assuming they even provide you with the correct item.

Atmosphere: 1

Food: 1

Service: 1

Zachary Borden

Breakfast crew is my favorite.
Good food and they litterty make my morning with all the smiles
Amazing ladys

Atmosphere: 5

Food: 4

Service: 5

Ephrem Gaangin

I love the food
It is just the service is bad.
I was rushed through to end my order
I asked for the #5 meal but was given fries instead
Was not happy.

Atmosphere: 3

Food: 4

Service: 2

Bee

The food is good ,customer service is not,I ordered something and got something totally different

Atmosphere: 5

Food: 5

Service: 1

Gary Stein

The food was ok , not great , I was there 3 days ago , great service , but the food was not cooked good ..

Gil Solo

Good service

Atmosphere: 4

Food: 4

Service: 4

Jonathon Belkman

Let me start with saying I drive for a living and I love Wendy's but I'm about to be that person complaining about fast food online. I just had to throw away a lunch I paid over $20 for becuase the order was wrong and I dont have time to go back. Look I get it, it's a fast paced job in a hot and uncomfortable environment where your paid close to nothing but the employees here are just horrendous. They're beyond rude and can hardly speak English so they almost always mess up the orders. At least on three separate consecutive visits for me. They get upset when you ask them to fix their mistakes and the place is just filthy like every time I go in. Corporate offices need to get involved and check in on this location. It sucks because this location is right next to my dispatch center and it would be perfect to grab a bite when in a hurry but as things are now I won't be coming back.

Atmosphere: 1

Food: 1

Service: 1

David Bell

The manager Cindy is rude and unprofessional. She needs to find a job where she doesn’t work with the public, or needs retraining or consoling. She is an awful manager and person. 🧍‍♂️

Atmosphere: 1

Food: 2

Service: 1

Pamela Wilson

I have never been in such a filthy in environment as long as I’ve been going into Wendy’s, this is that the worst I’ve ever seen bathrooms stunk the lobby was filthy counters were filthy floors needed swept. I’m sorry, but I’m just disgusted in this place and I think it needs to be checked into thank you for listening to my complaint.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: French Fries, Spicy Chicken Sandwich

Sharon Urrabazo

Service was very good, nice young lady at the window. Food was sloppy, half of the fries in the container, hamburgers were small, nothing like the pictures on the 1menu. Chili was very good. Because of the price and with the awful way the hamburgers were made and shortening fries, they put ketchup on top of the fries so the fries were not full, this is why I am only giving 1 star. The lady at the windows deserves a 5 star

Christian Brown

The drinks are flat the food is flavorless.
Customer service is out the window with no patience reno is a hole that should be forgotten

Atmosphere: 1

Food: 3

Service: 1

Susana Hernandez

Did not mess up in orders and very sweet ladies

Atmosphere: 5

Food: 5

Service: 5

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