The staff were professional, polite, very good at explaining the menu. I will be going there again. Fyi this was my first time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Korean BBQ Boneless Wings
Tomothy swan
After they said they messed up my order and had to refire it all over again after waiting 20 minutes I got food poisoning after eating the chicken. It's been 2 days now and I've fully recovered from that hell. They only good experience I had was the guy offering me free stuff because they had to refire my order.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fresh Cut Fries
kyle smith
They screw orders up constantly and then give you attitude when you try to get it corrected. Look at all the one star reviews on here without any reply from ownership or management. Really shows you how much they care. Terribly run franchise.
Daniel Van
12-12-2023 2:32PMWing-Stop #3755100 Mae Anne AveSte 4, Reno , NV.8952.Bad , never trust this place!!!They cheat you, I ordered 75 pieces they short me three.And the girl (clerk ) went out and recount and shesaid only short 1Every time I order a lot they seems to deliberatelycheat me. Every time!!!This Month alone I ordered four times and everytime they shorts me.This is ridiculous, I finally have to complained toManager Marcus and he was kind enough to replacedmy missing wings.If you buy a lot of wings here, you must recount,DO NOT TRUST THEM.
Atmosphere: 4
Food: 4
Service: 1
Michael Wright
Your forced AI ordering system "George" sucks. I tried several times and the system keeps getting the order way wrong. If you don't want to loose business then have a human take the orders.
Service: 1
Dawn H.
The wings were great but when I ordered 3 orders of the 10 each I expected to get more than 5 celery and 5 carrots. It was a little frustrating trying to order from the website and we needed to call the order in but it was very easy to pick up. The corn and ranch were good but I'm thinking for the value we could order a a few places around town. I'm always on the lookout for good wings because my friends and I eat them often. The new mountain mike location makes incredibly delicious wings and that's what I expect from a wing based restaurant. I will try these guys again and hope they make the order right. I'd appreciate a follow up from the owner or manager of the location and happy to review again.
My sons favorite place to go after a day of football. Always open
Atmosphere: 4
Food: 4
Service: 4
Reno Food C.
The chicken and fries were both so undercooked after I selected them to be well done. Chicken had the smell/taste of a dirty mop bucket too. I don't know if Wingstop doesn't pay their employees of if the employees just don't care but the food here is trash.
Ras G.
This used 2 be the go to spot. Customer service has always been good. The wings used 2 be cooked right. But last 2 times has been chicken jerky. Nothing worse than having way overcooked wings that even the sauce can't help. I won't pay for this TRASH again.
Cameron Howard
Do not order delivery from here. The last 3 times in a row I have tried ordering delivery through the wingstop website I have not received my order and had to jump through hoops in automated phone calls to get a refund.
Atmosphere: 1
Food: 1
Service: 1
K A
Hit or miss. Sometime it's great other times not so much. Soggy fries or perfect fries. Juicy wings or dry wings.I think over all great place to grab quick bite if you in mood for wings. But it's a roll of the dice if it going be good or just mediocre.Also check your bags. More than 50% of time they forget items. I've learned to check after missing over $30 of my order one time.One thing you can always count on being good is their ranch. Best ranch every time.
THEY MADE ME WAIT ON HOLD FOR 10 MINUTES AND LAUGHED AT ME! please NEVER come here.
Atmosphere: 3
Food: 3
Service: 1
This is a great place to get some delicious wings
Atmosphere: 4
Food: 4
Service: 4
Great young staffParking: Ther is alot of parking spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Garlic Parmesan Wings, Korean BBQ Boneless Wings
The staff were professional, polite, very good at explaining the menu. I will be going there again. Fyi this was my first time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Korean BBQ Boneless Wings
After they said they messed up my order and had to refire it all over again after waiting 20 minutes I got food poisoning after eating the chicken. It's been 2 days now and I've fully recovered from that hell. They only good experience I had was the guy offering me free stuff because they had to refire my order.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Fresh Cut Fries
They screw orders up constantly and then give you attitude when you try to get it corrected. Look at all the one star reviews on here without any reply from ownership or management. Really shows you how much they care. Terribly run franchise.
12-12-2023 2:32PMWing-Stop #3755100 Mae Anne AveSte 4, Reno , NV.8952.Bad , never trust this place!!!They cheat you, I ordered 75 pieces they short me three.And the girl (clerk ) went out and recount and shesaid only short 1Every time I order a lot they seems to deliberatelycheat me. Every time!!!This Month alone I ordered four times and everytime they shorts me.This is ridiculous, I finally have to complained toManager Marcus and he was kind enough to replacedmy missing wings.If you buy a lot of wings here, you must recount,DO NOT TRUST THEM.
Atmosphere: 4
Food: 4
Service: 1
Your forced AI ordering system "George" sucks. I tried several times and the system keeps getting the order way wrong. If you don't want to loose business then have a human take the orders.
Service: 1
The wings were great but when I ordered 3 orders of the 10 each I expected to get more than 5 celery and 5 carrots. It was a little frustrating trying to order from the website and we needed to call the order in but it was very easy to pick up. The corn and ranch were good but I'm thinking for the value we could order a a few places around town. I'm always on the lookout for good wings because my friends and I eat them often. The new mountain mike location makes incredibly delicious wings and that's what I expect from a wing based restaurant. I will try these guys again and hope they make the order right. I'd appreciate a follow up from the owner or manager of the location and happy to review again.
Good food, competent staff, and clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My sons favorite place to go after a day of football. Always open
Atmosphere: 4
Food: 4
Service: 4
The chicken and fries were both so undercooked after I selected them to be well done. Chicken had the smell/taste of a dirty mop bucket too. I don't know if Wingstop doesn't pay their employees of if the employees just don't care but the food here is trash.
This used 2 be the go to spot. Customer service has always been good. The wings used 2 be cooked right. But last 2 times has been chicken jerky. Nothing worse than having way overcooked wings that even the sauce can't help. I won't pay for this TRASH again.
Do not order delivery from here. The last 3 times in a row I have tried ordering delivery through the wingstop website I have not received my order and had to jump through hoops in automated phone calls to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Hit or miss. Sometime it's great other times not so much. Soggy fries or perfect fries. Juicy wings or dry wings.I think over all great place to grab quick bite if you in mood for wings. But it's a roll of the dice if it going be good or just mediocre.Also check your bags. More than 50% of time they forget items. I've learned to check after missing over $30 of my order one time.One thing you can always count on being good is their ranch. Best ranch every time.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Garlic Parmesan Wings