Pleasant experience. Food was great value, great tasting.
Atmosphere: 5
Food: 5
Service: 5
cheryl greene
AWESOME AWESOME SOOOO GOOD
Atmosphere: 5
Food: 5
Service: 5
Ryan Gilmore
Franchise Owner,
Your location at 591 Prater in Sparks, NV is horrible.
Drive thru is rude and gets orders wrong.
This is issue 5 or 6 in last few months.
Today for lunch I ordered 2 Chicken Burrito Classics with other food and only charged for one burrito, OK.
Got back to work and ZERO chicken burrito in bag.
Drive back to Prater and go inside and ask for refund or chicken burrito...they made two as originally ordered...
WITH ZERO CHICKEN IN EITHER BURRITO!!!!! Just beans and rice in both. Never eating here again.
Jim Trentham
Always friendly and good food.
Bryant Karst
Best Pollo Loco in Reno!
Craig Etling
Best fast food in America
Denise Malcolm
I had a chicken taco, cheese quasadea, and water. The food was delicious and warm perfect temperature. Love the generous guacamole on the 🌮 Taco. Yum!
Great flavor
Atmosphere: 4
Food: 5
Service: 4
Good food, good value, fairly nice people.
Atmosphere: 4
Food: 4
Service: 4
Delicious grilled chicken better than fried!
Atmosphere: 5
Food: 5
Service: 5
Pleasant experience. Food was great value, great tasting.
Atmosphere: 5
Food: 5
Service: 5
AWESOME AWESOME SOOOO GOOD
Atmosphere: 5
Food: 5
Service: 5
Franchise Owner, Your location at 591 Prater in Sparks, NV is horrible. Drive thru is rude and gets orders wrong. This is issue 5 or 6 in last few months. Today for lunch I ordered 2 Chicken Burrito Classics with other food and only charged for one burrito, OK. Got back to work and ZERO chicken burrito in bag. Drive back to Prater and go inside and ask for refund or chicken burrito...they made two as originally ordered... WITH ZERO CHICKEN IN EITHER BURRITO!!!!! Just beans and rice in both. Never eating here again.
Always friendly and good food.
Best Pollo Loco in Reno!
Best fast food in America
I had a chicken taco, cheese quasadea, and water. The food was delicious and warm perfect temperature. Love the generous guacamole on the 🌮 Taco. Yum!
Restaurantji Recommends
Ordered for delivery off of their app. The order shows up and we only got one drink when we should have had two. The one drink we did get is wrong.
Tried to resolve on the app. You need a store code and survey number which we did not receive.
Tried to call multiple times, but the number is busy. AT&T call history says “call refused”.
So $7 in drinks wasted, added taxes and fees, along with a tip that was already received and cannot be pulled back.
Very poor service.
Get employees that don't forget peoples orders! It's annoying to have missing items from an order and have to wait in line again.
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Modern look good food and great service even though it was packed with people great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Chicken Meal
Awesome food a bit over priced
Atmosphere: 5
Food: 5
Service: 5
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