McDonald's
401 Los Altos Pkwy, Sparks
(775) 432-0008
Recent Reviews
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Went with my son inside as he wanted to order and pay with his cash, he got ignored for about 10 minutes before finally being helped. Then he got his order on a tray when he asked for it to go. He again got ignored even after saying excuse me trying to get attention of the workers in the back. When they finally acknowledged him he asked if he could have a bag. They gave him a normal brown bad (my son’s fault) but he then tried to get their attention again so he could ask for a bag with handles because we were on our scooters. As we continued to get ignored for about another 2 minutes I told my son let’s just go your food is already cold. For a simple order of one meal it took over 30 minutes not because they were slammed but because they just don’t service the front counter. (we would’ve used the kiosk, but there was a sign on it, saying if paying with cash come to the counter) Also, don’t like using the kiosk because I can’t ever customize the order. Now to put the cherry on top, my son ordered and paid for two ranches, because we are so focused on getting a bag while getting ignored we forgot all about the sauce until we got home.
Food: 2
Service: 1
Fries were hard as rocks and stale.
When they ask you to pull into a spot to wait for them to bring you your food, the first thing that comes to mind is that something is going to be nice and hot and freshly cooked, right? So not the case at this one, I seriously feel like their bosses encourage them to keep day old food and sell it to ppl that show up first thing in the morning. Nothing about my order was even fresh, the hash browns were even a little hard like they had been sitting out for a day. Totally disgusting and disrespectful especially because their prices have gone up so I just wasted like $30 for some crappy day old food. Can you guys be any greedier?
Atmosphere: 1
Food: 1
Service: 1
When you enter this McDonald you will quickly notice the lack luster customer service. There is no one at the counter to greet or serve you, forcing you to order through the kiosks. After you order food will take what feels like an eternity to arrive. The food was as good as you would expect from McDonalds, terrible. Before we leave we go to order ice cream. The man who served us Devin F made a comment about not serving people who mess around with condescending tone. His reason for this is I had faked throwing something at my friend previously. When I asked if i wasn’t aloud to throw imaginary objects at my friend, he said “no not in this McDonald’s, what makes you think it would be okay?” I said because it is a free country and made a joke saying “is this a nazi ran McDonald’s” his response to my question was “yeah it is” he then made remarks about my haircut and how I need a new barber. This was overall ruined the experience, glad to say I will not be coming back to this McDonald’s.
Atmosphere: 1
Food: 2
Service: 1
We didn’t receive all of our orders, the food that arrived was cold and table was dirty.It also seemed like every customer was waiting a long time to get their food. Same issues after checking online reviews.
Atmosphere: 1
Food: 1
Service: 1
Manager here is rude everytime. & our food always comes with something missing smh. Sucks because this location is convenient to where we live. Even when my husband comes here he experiences the same thing.
Atmosphere: 3
Food: 4
Service: 1
Love all their variety but if course like every where else prices are just too much!
Atmosphere: 4
Food: 4
Service: 4
I usually don’t do reviews but this McDonald’s is pretty bad. I spent nearly 70 dollars on food just to wait 30 minutes.And then the food was cold when we got it. And then the whole time you hear the employees yelling very obnoxiously and also arguing with each other. I really hope the owner sees this because I love McDonald’s and would like to come here because it’s so close to home but I would drive the extra few miles for now.
Atmosphere: 1
Food: 1
Service: 1
Super slow service. Drive thru took 7 mins to order. Then had to wait at least 25 mins for food. Next time I went I ordered on the app. Said it was ready within 10 mins. I walked in to the pick up counter and had to wait an additional 15 mins for food. Manager was on phone the whole time also both times.
Atmosphere: 1
Food: 1
Service: 1
We stopped here around 9pm after our baseball game and only got 2 plain cheeseburgers and had to wait over 20 mins to get them. When they came out the cheese wasn’t even melted and it was cold. I have never in my life been to such a bad McDonald’s!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service is awful. Waited 10 mins for someone to take out order. Burgers are dry and the ketchup was all over the top of the bun and wrapper. The patty is dry and burnt.
Atmosphere: 5
Food: 1
Service: 1
They give you old food. This burger was literally hard and stale. Disgusting. The hash brown was fried more than once that it was crunchy and cumbled. Disgusting
Atmosphere: 1
Food: 1
Service: 1
They were trying to kill me! DO NOT BUY HERE! My hamburger has mold.
Atmosphere: 1
Food: 1
Service: 1
I waited almost an hour for my drive through order and then had to leave with no food because who can wait an hour for McDonald's? This place has got to be a joke; some kind of social experiment for a hidden camera show. Whoever is running this location is going to have a bad time. Do not go here or give them your money under any circumstances!
Atmosphere: 3
Food: 1
Service: 1
Store has toys tucked in a corner and employees are irritated with dealing with actual dine in customers. Took me 5 mins to get someone’s attention while employees were flirting in the back. Manager did not seem to care about my needs
Atmosphere: 1
Food: 3
Service: 1
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