The Customers makes a order for pickup. You would think you would add butter if they order baguettes
Atmosphere: 4
Food: 4
Service: 3
Mike Wolfgram
The modern look of new Panera stores really detracts from the dining experience where you feel welcome to come in and have cozy conversations with people. The new dining area is too open and bright. It feels too institutional.
Atmosphere: 2
Food: 3
Service: 3
Nancy Sherman
Our soups cups were only filled halfway.
Food: 3
Denise Malcolm
Very nice AC 👌 great for eatting dinner especially feeling heat stress. Great food(cheesesteak sandwich) friendly cashier, and clean dinning room. The promogrante hibiscus iced tea was delicious 😋 2 days ago, I ordered BLT sandwich/w chips, and ot was delicious. The sandwich was $11.38 , yes, it was expensive, however, going to a hamburger fast food will cost the same too as Panera at least you're getting better quality food and more Homemade style food. Lost one star shouldn't be open for Christmas and let the employees be with their families.
Atmosphere: 5
Food: 5
Service: 5
G Smith
This location is fairly new and it's understandable to be working out kinks....but I have been here 4 times since it's opening and have had an issue with my order every time. Anything from missing side items, ingredients missing and ingredients included when requested they should be removed. I hope they are able to correct these simple fixes moving forward.
Atmosphere: 5
Food: 3
Service: 3
AdrieN Kremz
Ive been coming here lately, and honestly im disappointed in the service, they got my order wrong twice and both times they made it seem as if it was the customers fault. Didn't offer an apology or a free treat like it states in the reciept was overcharged also.
Atmosphere: 2
Food: 4
Service: 1
Steven Osborn
Always a treat. Great like always guys. Thanks Yuummmmm.
Atmosphere: 5
Food: 5
Service: 5
Amy Edwards
I have gone to this location 3 times since they have opened and let me tell u never again 1st time they took 20 mins just for 1 sandwich, then the 2nd time they didn't give me the right food, and then the 3rd time the sandwich I got was gross and they didn't even give me and my husband our whole order, so I strongly suggest people not to go to this location unless u want crap service and ur order not right or maybe a very long wait. And it was drive thru
Atmosphere: 1
Food: 1
Service: 1
Roman Ganshin
Mayra order through UberEats, chose a fast delivery paid extra for it. Total order came out for $43. Estimated delivery was 20 minutes then 30 minutes. I’m a trucker. I could not wait for so long at the place where I was parked and I was getting late so I had to cancel the order and they charged me $30 for canceling the order. I’m not even getting the freaking food. They keep changing that delivery estimate time and order preparedness which messes up peoples time. Thank you very much Panera Bread for stealing 30 bucks for me and not even give me the food that I have ordered.
Atmosphere: 1
Food: 1
Service: 1
Adam Dierken
Something needs to change at this Panera from the top down. The drive thru took 25mins for only 4 cars to be in it. This experience took soo long for food my child soiled herself in our car seat. When we finally got our order; I was assured it was correct by a rude young lady at the drive thru window as she shoved the bag into my window. When I drove off I noticed the bag was wet. Thank God I checked the bag! The soup lid was off and half of it spilled in the bag, my truck and myself. Great soup lid tightening training from Panera Bread. Reminds me of McDonald's coffee. Upon further investigation of the sloppy mess I noticed a sandwich was missing. I paid for it. Why did Panera Bread withhold my sandwich I wondered? So I went inside and was meet with a group of clueless high school students and their coward of a manager. This gentleman wouldn't even speak to me to resolve this issue and I assume spent most of his time crying in the back office. This leadership was concerning. His eyes were very bloodshot and he acted very jittery as he hide behind the assistant manager. I'd like to mention the assistant manager of this location handled the situation perfectly. The manager did nothing but disappear. I encourage everyone in the area of Spanish Spanish Panera Bread to rethink your meal plans after reading this. There are better options.
Without a doubt the worst Panera i have ever been to. My sandwich was all wet and gross, they were basically kicking us out the whole time we were there. They couldn’t take our order because the cash register did not work. And the staff looked like they just woke up, shirts hanging out, pants sagging, the manager walking around like we as customers were irritating him, I am never coming back here. The sad part, I love Panera, but this place is horrible.
Atmosphere: 1
Food: 1
Service: 1
Derek Wideriksen
Wow! Opening day and everyone was awesome!!
Atmosphere: 4
Food: 5
Service: 5
Alex Johnson
The place is new, as in just opened this month. Of course its nice inside. We figured it was close to us so give it a chance.
We ordered 2 sandwiches and 1 kids mac n' cheese. The sandwiches were decent. The kids mac came with a piece of bread which was super hard. When my son refused it i tried it and its safe to say the ducks in the Sparks marina wouldn't eat it either. The price is absurd. I would expect ~$25 for the whole meal (~I0 pre sandwich maybe $5 max for kids mac n cheese); not even close. I don't know what gold mine this food comes from but $40 for two sandwiches and a small cup of mac n cheese. Notice i didn't mention any drinks or other sides. We only got the basics. Thats crazy. The cost ruins it for us. We don't mind going out, but for bread, soup, or simple mac n cheese, the value just isn't there for us.
Food: 2
Service: 3
Mike Scherzer
The service was friendly and efficient, the restaurant was as more or less clean but the tables could have used a wipe down.
The food was decent, nothing to write home about. It felt expensive for what it was, it tasted like “private equity,” pretty much soulless like restaurant, it was just mid. At these prices I rather go somewhere local.
Atmosphere: 3
Food: 3
Service: 5
God
Honestly, the place is clean and has a nice atmosphere, but the food feels overpriced. It was about ten dollars for some bread and soup. I can see why other people might enjoy it, but it just was not worth it for me. Probably better to find another place to eat.
The Customers makes a order for pickup. You would think you would add butter if they order baguettes
Atmosphere: 4
Food: 4
Service: 3
The modern look of new Panera stores really detracts from the dining experience where you feel welcome to come in and have cozy conversations with people. The new dining area is too open and bright. It feels too institutional.
Atmosphere: 2
Food: 3
Service: 3
Our soups cups were only filled halfway.
Food: 3
Very nice AC 👌 great for eatting dinner especially feeling heat stress. Great food(cheesesteak sandwich) friendly cashier, and clean dinning room. The promogrante hibiscus iced tea was delicious 😋 2 days ago, I ordered BLT sandwich/w chips, and ot was delicious. The sandwich was $11.38 , yes, it was expensive, however, going to a hamburger fast food will cost the same too as Panera at least you're getting better quality food and more Homemade style food. Lost one star shouldn't be open for Christmas and let the employees be with their families.
Atmosphere: 5
Food: 5
Service: 5
This location is fairly new and it's understandable to be working out kinks....but I have been here 4 times since it's opening and have had an issue with my order every time. Anything from missing side items, ingredients missing and ingredients included when requested they should be removed. I hope they are able to correct these simple fixes moving forward.
Atmosphere: 5
Food: 3
Service: 3
Ive been coming here lately, and honestly im disappointed in the service, they got my order wrong twice and both times they made it seem as if it was the customers fault. Didn't offer an apology or a free treat like it states in the reciept was overcharged also.
Atmosphere: 2
Food: 4
Service: 1
Always a treat. Great like always guys. Thanks
Yuummmmm.
Atmosphere: 5
Food: 5
Service: 5
I have gone to this location 3 times since they have opened and let me tell u never again 1st time they took 20 mins just for 1 sandwich, then the 2nd time they didn't give me the right food, and then the 3rd time the sandwich I got was gross and they didn't even give me and my husband our whole order, so I strongly suggest people not to go to this location unless u want crap service and ur order not right or maybe a very long wait. And it was drive thru
Atmosphere: 1
Food: 1
Service: 1
Mayra order through UberEats, chose a fast delivery paid extra for it. Total order came out for $43. Estimated delivery was 20 minutes then 30 minutes. I’m a trucker. I could not wait for so long at the place where I was parked and I was getting late so I had to cancel the order and they charged me $30 for canceling the order. I’m not even getting the freaking food. They keep changing that delivery estimate time and order preparedness which messes up peoples time. Thank you very much Panera Bread for stealing 30 bucks for me and not even give me the food that I have ordered.
Atmosphere: 1
Food: 1
Service: 1
Something needs to change at this Panera from the top down. The drive thru took 25mins for only 4 cars to be in it. This experience took soo long for food my child soiled herself in our car seat. When we finally got our order; I was assured it was correct by a rude young lady at the drive thru window as she shoved the bag into my window. When I drove off I noticed the bag was wet. Thank God I checked the bag! The soup lid was off and half of it spilled in the bag, my truck and myself. Great soup lid tightening training from Panera Bread. Reminds me of McDonald's coffee. Upon further investigation of the sloppy mess I noticed a sandwich was missing. I paid for it. Why did Panera Bread withhold my sandwich I wondered? So I went inside and was meet with a group of clueless high school students and their coward of a manager. This gentleman wouldn't even speak to me to resolve this issue and I assume spent most of his time crying in the back office. This leadership was concerning. His eyes were very bloodshot and he acted very jittery as he hide behind the assistant manager. I'd like to mention the assistant manager of this location handled the situation perfectly. The manager did nothing but disappear. I encourage everyone in the area of Spanish Spanish Panera Bread to rethink your meal plans after reading this. There are better options.
Service: 1
Restaurantji Recommends
Without a doubt the worst Panera i have ever been to. My sandwich was all wet and gross, they were basically kicking us out the whole time we were there. They couldn’t take our order because the cash register did not work. And the staff looked like they just woke up, shirts hanging out, pants sagging, the manager walking around like we as customers were irritating him, I am never coming back here. The sad part, I love Panera, but this place is horrible.
Atmosphere: 1
Food: 1
Service: 1
Wow! Opening day and everyone was awesome!!
Atmosphere: 4
Food: 5
Service: 5
The place is new, as in just opened this month. Of course its nice inside. We figured it was close to us so give it a chance.
We ordered 2 sandwiches and 1 kids mac n' cheese. The sandwiches were decent. The kids mac came with a piece of bread which was super hard. When my son refused it i tried it and its safe to say the ducks in the Sparks marina wouldn't eat it either.
The price is absurd. I would expect ~$25 for the whole meal (~I0 pre sandwich maybe $5 max for kids mac n cheese); not even close. I don't know what gold mine this food comes from but $40 for two sandwiches and a small cup of mac n cheese. Notice i didn't mention any drinks or other sides. We only got the basics.
Thats crazy. The cost ruins it for us. We don't mind going out, but for bread, soup, or simple mac n cheese, the value just isn't there for us.
Food: 2
Service: 3
The service was friendly and efficient, the restaurant was as more or less clean but the tables could have used a wipe down.
The food was decent, nothing to write home about. It felt expensive for what it was, it tasted like “private equity,” pretty much soulless like restaurant, it was just mid. At these prices I rather go somewhere local.
Atmosphere: 3
Food: 3
Service: 5
Honestly, the place is clean and has a nice atmosphere, but the food feels overpriced. It was about ten dollars for some bread and soup. I can see why other people might enjoy it, but it just was not worth it for me. Probably better to find another place to eat.
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