Pizza Factory
9725 Pyramid Way, Sparks
(775) 331-3600
Recent Reviews
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They dropped my food on the floor and still served it to me this place is disgusting. Do not eat here they were rude and yelled at me too when i complained.
Atmosphere: 1
Food: 1
Service: 1
Pizza was good but the place was dirty. I didn't see before I left but there was a big spill apparently before we got there and all they did was sweep it by the garbage can. They weren't that busy that one of the few employees standing around couldn't go to the eating area and sweep floors, mop them, clean around the salad bar and fill it.
Salad bar was ok..not great but not horrible. I had to ask for them to refill items (goes back to what I said above)
Atmosphere: 3
Food: 4
Service: 5
What a great pizza spot! Walked right into a reasonably priced buffet and amazing service. Other restaurants should come here and learn what service and hospitality is. Well done PF! I’m a customer for life.
Atmosphere: 5
Food: 5
Service: 5
Shorty will make you feel like you stepped in a homey kitchen. Good pizza great service. Thanks shorty!!
Atmosphere: 5
Food: 5
Service: 5
Been debating on making a review but I feel like I need to. It’s an extremely toxic environment I’ve gone a few times and the manager is always yelling at who I believe is her mom, went in another time and saw a young girl slap a younger man. It just seems like such a toxic environment for what looks like mainly younger staff. The food is good but I wouldn’t go unless you want to hear the manager yelling and see staff hitting other staff
Atmosphere: 1
Food: 4
Service: 3
Great buffet and service.
Atmosphere: 5
Food: 5
Service: 5
The mother and daughter duo running this place are extremely enthusiastic and helpful. My nephews and I ordered a pizza online and Shorty (I believe that is her name) called me immediately to double check my order and offer me a discount. She also informed me of the $10 lunch buffet for kids that they do Mon-Fri. The two of them genuinely care about this community and making sure our kiddos are fed :) the pizza was amazing as well, we will be back !
Customer service is excellent. Pizza is delicious as well!
Atmosphere: 5
Food: 5
Service: 5
Shorty is the shit! Fantastic customer service and great pizza, highly recommended!! Lunch buffet Monday-Friday 11am-2pm all you can eat & salad bar included 12$ for adults. Go check them out!!!
Atmosphere: 5
Food: 5
Service: 5
Shorty and the staff at this location are amazing! My boyfriend is a picky eater and they're awesome working around him, especially Shorty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Came in and the owner greeted me with an amazing excitement! Super happy and vibrant, and gave me the hookup to help them clear the buffet. Would recommend coming in and grabbing something. Says that if you call instead of ordering online they can get you all sorts of stuff squared away.
Atmosphere: 5
Food: 5
Service: 5
Buffet is only $10 for kids and food is amazing. Asked what our favorite pizza is and added it to buffet.
Atmosphere: 5
Food: 5
Service: 5
As soon as we walked in we were welcomed and the lady was really nice! Very upbeat and seemed to love her job as well as all the people coming in. The pizza was awesome and we got a great deal on the pizza and wings and fries. I definitely would recommend this location and the food.
Atmosphere: 5
Food: 5
Service: 5
Pizza and staff are awesome!
Atmosphere: 5
Food: 5
Service: 5
Really disappointed at how many times my order has been messed up there, missing topping, raw breadsticks, drowning in sauce. Last time I explained what was wrong to the kid working there he looked too stoned to comprehend, let alone care and do not have time to wait for them to remake or deliver it.
Atmosphere: 1
Food: 1
Service: 1
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