Starbucks
9725 Pyramid Way, Sparks
(775) 685-9240
Recent Reviews
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I ordered a Summer berry drink and I asked for no ice and guess what they put it ice. Also, I ordered a needle.
Service: 1
Ordered the bacon egg and Gouda. There was no Gouda and the bread was hard as a rock
Food: 1
A little over priced
. $3.50 for a donut?
Wheelchair accessibility: Have to open the door for my wheelchair. Automatic doors would be nice.
Atmosphere: 4
Food: 4
Service: 4
Went inside it was busy on Mother's day morning... Mediocre service...no greetings to customer ☹️ not impressed with this store!
Atmosphere: 3
Food: 3
Service: 3
It was mother's day morning...busy in store ... mediocre service I had better.
Atmosphere: 3
Food: 3
Service: 3
I ordered a kids hot chocolate for my daughter. I went to pay with a visa gift card and let her know how much was on the gift card. She said it kept declining and that her system won’t take visa gift cards. So I payed cash. When my daughter and I got home she said her hot chocolate tasted funny. I tried it and it was just milk. Had to drive back to Starbucks and wait in drive thru. When I told them it was just milk she said it’s a white hot chocolate when I didn’t order that. She then made a new hot chocolate… didn’t offer a gift card for my troubles or anything. Very disappointing. Won’t be back to this Starbucks.
Atmosphere: 1
Food: 1
Service: 1
So when you go to a Starbucks and you pay a premium price for a cup of coffee you kind of expect a little bit more of a premium service. Not only did the person place the order wrong and got the wrong name but when I went to have it fixed because it was the wrong size coffee, all the barista did was pour it into a bigger cup and pour more milk on it.
Atmosphere: 4
Food: 3
Service: 1
Love Starbucks but the staff is .aking it hard to go
Atmosphere: 4
Food: 4
Service: 3
Always pleasant, good tunes, and friendly faces, someone is always cleaning and I've never had an issue. I always wish I could stay longer! Thank you for rocking out every day!
Atmosphere: 5
Food: 5
Service: 5
They need to review there drink recipes.
Food: 2
Service: 1
Restaurantji Recommends
Always pleasant, good tunes, and friendly faces, someone is always cleaning and I've never had an issue. I always wish I could stay longer! Thank you for rocking out every day!
Atmosphere: 5
Food: 5
Service: 5
Even though I received the incorrect size drink the barista Stanley offered to refund the difference or give me the correct size. He was very polite and super helpful.
Atmosphere: 5
Food: 5
Service: 5
I ordered a shaken espresso with coconut milk with light ice. I've NEVER EVER had an issue ordering this before. It came FULL of ice. I asked the gal in the drive thru if she could dump my drink into another cup with almost no ice. Another employee probably 50ish tattoos on her arm raspy voice came up to me and told me to order a latte next time! The way she talked to me was RUDE, EMBARRASSING, CONDESCENDING, LIKE I'M A COMPLETE IDIOT DUMB MORON! She walked offI was dumbfoundedI should have got her name. I will be writing corporate and complaining. Who is she to tell me what I NEED to order? I've never had an issue ordering this drink how I want.
Service: 1
Ordered 3 days in a row. Visiting from FL. Every single day, the hot coffees that we ordered were cold to the touch. Our friends we were with say it’s ALWAYS like that. That’s horrible because Starbucks ain’t cheap. The staff were rude, didn’t look up once, we said thank you and we got a side eye. Will not go back.
Service: 2
Today's cashier is very rude to a worker
Atmosphere: 5
Food: 5
Service: 3
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