This is the second time we order & the second time our sandwhich’s have been made wrong! The same sandwich but two different breads. No sauces on one and sauces on the other one? Does anybody here read instructions!?
Atmosphere: 1
Food: 1
Service: 1
Douglas Kopf
Wow. Best subway is have been too. 1.5 ti.es the sandwich that i usually get. Was
Atmosphere: 5
Food: 5
Service: 5
Akrom Ali
They serving customers like, they dont want to see them again. Horrible service
melissa george
The employees are so rude, they got my order wrong and refused to refund me. Like at least get the order right. They refused to answer our calls as well when we got the order wrong (it was an online order) Overall, they got the order so wrong and they were so incredibly rude. Save your money and go to a local sub place because this place is a waste of time and money, at least train your employees to get the order correctly and have good customer service.
Atmosphere: 1
Food: 1
Service: 1
Karen Carter
This is the strangest location I've ever been to. They have mid day (4pm) pricing that is more depending on the time of day... What????? And they wouldn't let us use a subway coupon. The girl behind the counter was fantastic. But we will not go back.
Andrea Ray
My husband, son and I stopped by here this evening for our first time. Greeted with a hello right as we waked in. This subway is so very clean, everything was fresh and tasted great. I am so glad we decided to stop in. We will be back, thank you.
Atmosphere: 5
Food: 5
Service: 5
DJ LEE LEE
Minguel has been working every Sunday that I have came in to purchase my footlong. Every time he has been rude. Today I asked for extra veggies on my sandwich and his reply was "He can't add extra veggies." I asked even if I'll pay extra for them he said "No". I said "Okay, I need to make a review about that." His response was, "The review won't affect him." This kind of customer service is unacceptable. I'll just take my " black dollars" elsewhere👌🏾👌🏾
Atmosphere: 1
Food: 1
Service: 1
S U
Placed an order said our card was charged food was being made and they never did it and they charged us the guy was rude and the order was not made we tried replacing our order and the site said no longer taking online orders worst experience were not going back thanks Raj for the bad experience and service
I never write reviews but this place was atrocious- usually appreciate subway as a chain- normally clean and friendly people with food that you'd expect from a chain store. The worker "helping" us had a mobile order that he did before even taking our orders- did not communicate at all. Took him over 10 minutes to make two sandwiches. On the phone through his airpod the ENTIRE time even when taking our orders- seemed to get frustrated when we couldn't understand his accent. There was another worker in the store who didn't even bother to help us while this guy was taking ages to do the other order. We were the only customers in the store and were in there for almost 25 minutes. Never going back here. I'm gen Z and worked retail and customer service so I know what cs is really like but this was just a new low.
Atmosphere: 1
Food: 1
Service: 1
Cate H
The employee who used to work here were so nice but recently I've noticed they're all gone and the new employee along with the ower refused and coupons on the app including the birthday deals or anything related to getting a discount. Plus the employee are extremely flirty and it was extremely uncomfortable. Didn't care that my husband was right next to me. I've tried giving them chances time and time again but now I just refuse to come back. Plus the food has gone down in quality so fast. Do yourself a favor and go to a different sandwich place.
Atmosphere: 1
Food: 2
Service: 1
Cat H
The employee who used to work here were so nice but recently I've noticed they're all gone and the new employee along with the ower refused and coupons on the app including the birthday deals or anything related to getting a discount. Plus the employee are extremely flirty and it was extremely uncomfortable. Didn't care that my husband was right next to me.I've tried giving them chances time and time again but now I just refuse to come back.Plus the food has gone down in quality so fast.Do yourself a favor and go to a different sandwich place.
Atmosphere: 1
Food: 2
Service: 1
derina lea
TERRIBLE!!! Do NOT go here !!These people who own this subway treat people terribly!!Went in to order a sandwich and had them make it got to the end to pay, gave them A coupon that was current, and I was told that HE would not accept it.The coupon was current and NOT expired!Oh then I said OK well, never mind then let me have my coupon back. He grabbed my coupon off the counter and said oh no you don’t get this back.Terrible terrible terrible this guy was so terrible rude so I walked out. Did not purchase the sandwich and will never go back again if you are hungry and wanting a sandwich, go anywhere but here Jimmy John’s is right down the road. And to the man who owns this store, learn some manners, and how to treat your customers you have the worst customer service in the Sparks area that I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Castillo
They buy a subway but don't participate in the coupons. Plus not following the fresh cut meat process. Now I know why this place was empty well other businesses in center is busy. The service is not good.
This is the second time we order & the second time our sandwhich’s have been made wrong! The same sandwich but two different breads. No sauces on one and sauces on the other one? Does anybody here read instructions!?
Atmosphere: 1
Food: 1
Service: 1
Wow. Best subway is have been too. 1.5 ti.es the sandwich that i usually get. Was
Atmosphere: 5
Food: 5
Service: 5
They serving customers like, they dont want to see them again. Horrible service
The employees are so rude, they got my order wrong and refused to refund me. Like at least get the order right.
They refused to answer our calls as well when we got the order wrong (it was an online order) Overall, they got the order so wrong and they were so incredibly rude. Save your money and go to a local sub place because this place is a waste of time and money, at least train your employees to get the order correctly and have good customer service.
Atmosphere: 1
Food: 1
Service: 1
This is the strangest location I've ever been to. They have mid day (4pm) pricing that is more depending on the time of day... What????? And they wouldn't let us use a subway coupon. The girl behind the counter was fantastic. But we will not go back.
My husband, son and I stopped by here this evening for our first time. Greeted with a hello right as we waked in. This subway is so very clean, everything was fresh and tasted great. I am so glad we decided to stop in. We will be back, thank you.
Atmosphere: 5
Food: 5
Service: 5
Minguel has been working every Sunday that I have came in to purchase my footlong. Every time he has been rude. Today I asked for extra veggies on my sandwich and his reply was "He can't add extra veggies." I asked even if I'll pay extra for them he said "No". I said "Okay, I need to make a review about that." His response was, "The review won't affect him." This kind of customer service is unacceptable. I'll just take my " black dollars" elsewhere👌🏾👌🏾
Atmosphere: 1
Food: 1
Service: 1
Placed an order said our card was charged food was being made and they never did it and they charged us the guy was rude and the order was not made we tried replacing our order and the site said no longer taking online orders worst experience were not going back thanks Raj for the bad experience and service
They don't honor coupons.
Atmosphere: 1
Super
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I never write reviews but this place was atrocious- usually appreciate subway as a chain- normally clean and friendly people with food that you'd expect from a chain store. The worker "helping" us had a mobile order that he did before even taking our orders- did not communicate at all. Took him over 10 minutes to make two sandwiches. On the phone through his airpod the ENTIRE time even when taking our orders- seemed to get frustrated when we couldn't understand his accent. There was another worker in the store who didn't even bother to help us while this guy was taking ages to do the other order. We were the only customers in the store and were in there for almost 25 minutes. Never going back here. I'm gen Z and worked retail and customer service so I know what cs is really like but this was just a new low.
Atmosphere: 1
Food: 1
Service: 1
The employee who used to work here were so nice but recently I've noticed they're all gone and the new employee along with the ower refused and coupons on the app including the birthday deals or anything related to getting a discount. Plus the employee are extremely flirty and it was extremely uncomfortable. Didn't care that my husband was right next to me.
I've tried giving them chances time and time again but now I just refuse to come back.
Plus the food has gone down in quality so fast.
Do yourself a favor and go to a different sandwich place.
Atmosphere: 1
Food: 2
Service: 1
The employee who used to work here were so nice but recently I've noticed they're all gone and the new employee along with the ower refused and coupons on the app including the birthday deals or anything related to getting a discount. Plus the employee are extremely flirty and it was extremely uncomfortable. Didn't care that my husband was right next to me.I've tried giving them chances time and time again but now I just refuse to come back.Plus the food has gone down in quality so fast.Do yourself a favor and go to a different sandwich place.
Atmosphere: 1
Food: 2
Service: 1
TERRIBLE!!! Do NOT go here !!These people who own this subway treat people terribly!!Went in to order a sandwich and had them make it got to the end to pay, gave them A coupon that was current, and I was told that HE would not accept it.The coupon was current and NOT expired!Oh then I said OK well, never mind then let me have my coupon back. He grabbed my coupon off the counter and said oh no you don’t get this back.Terrible terrible terrible this guy was so terrible rude so I walked out. Did not purchase the sandwich and will never go back again if you are hungry and wanting a sandwich, go anywhere but here Jimmy John’s is right down the road. And to the man who owns this store, learn some manners, and how to treat your customers you have the worst customer service in the Sparks area that I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
They buy a subway but don't participate in the coupons. Plus not following the fresh cut meat process. Now I know why this place was empty well other businesses in center is busy. The service is not good.
Atmosphere: 1
Food: 2
Service: 1
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