Over the past couple years the portion sizes are getting smaller , just like everything else is getting is getting more expensive.
Rose Shair
on Thursday 4/3 I tried to call an order in and phones weren't working so I stopped in and placed my order and prepaid said I would be back in about 30 minutes or so to pick up my order, fully away that my order would be sitting and get cold etc(wasnt going to be an issue for me)the cashier said they could wait a bit before preparing which I said was fine. when I went back to pick up my order it hadnt been made, I purpose ordered ahead like that because I was in the middle of working, so when I came back to pick up oeder I was expecting to just run in grab order and go, but NO I had to wait for it to be prepared and then it turned out that my order was not correct because they rushed to fix it, when I called and brought this to their attention she told me to bring them back to be replaced which I couldnt do at that time because right after I left my car died in the middle of the road, her response to this was well I'll leave a note and they can remake your order the next day, well I didnt want burritos two days in a row, that at this point I just wanted my money back and I was told they cant do that, I could ask but that they most likely wouldnt do that, this is the second time at this location my order has not been correct and they expect youto leave your home or whatever the situation is they expect you stop what your doing and bring items back, I dont consider this good customer service, poor policies, I get they have to watch out for fraud etc but not fair to honest customers like myself
Creighton Cotten
sorta friendly staff. DO NOT BUY DESERTS THEY SEEM TO BE VERY VERY OLD LIKE THEY HAVE BEEN SITTIING FOR WEEKS. otherwise WELL WORTH YOUR MONEY!!! Paid 11$ for super nachos and they are huge! enough to fill up me and my gf and taste great!. got 2 medium drinks they are 32oz and are basically large. well worth miney great bug open dining room and great customer service
Pete Egarta
The dinners you get, they don't serve much. A little pricey for the food you get but it's like that everywhere. Prices are going up and the amount of food you get is going down even the quality of the food everywhere.
Autumn Wingrove
I've been a life long customer, I love the original super burrito, but the entire menu is delicious!! Best fountain coke in town!
Maya Maya
The burrito tortilla shell was the size of a medium pizza pack with what ever you ask Chipotle don't have nothing on this guy And great price. can't wait to eat there again..
Mindi Fisher
The ground beef was old on my super taco. It was like the dried stuff on the top layer after sitting on a buffet all day. Flavor was good if it would of been fresh.
Drowningsilence
Was bomb. I like chorizo burrito here.
Myu Chu
The food was mid and not very flavorful, including the hot sauce they had. The atmosphere is kind of gloomier than a gas station. I'd be willing to try another item off the menu if I did come here again
Will Smith
This place used to serve the best Super Nanchos in Reno. They have raised their prices, and the food quality has gone way downhill. Employees who don't care have made this happen. You can tell they don't care by how dingy and dirty both of their locations are. I ordered 2 chicken Super Nanchos, and they just slapped them together, and they hardly had any toppings. I counted three pieces of chicken, no joke. I told the kid working the register, and he acted like it was not a big deal. He told me it depends on what cook is working if you get good Nanchos or not. What a joke and a waste of my money. I wish they would do better and take care of their customer's needs like a good business should. I think at this point that is asking too much. Do better, Super Burrito.
Ordered super nachos with beef through DoorDash and as I was eating it I found a very long black hair . I called the restaurant and asked for a supervisor and “Laisha” said she was in charge, I explained to her the situation and she honestly didn’t care. She said if you want get a refund through the app and that’s it. No apologies from her and I will not be going back to this restaurant since no hairnets are being used it’s unsanitary and disgusting.
Laurie McCullough
Ordered the super nachos with chicken. The chicken was really dry and I had to chew it forever. Nacho cheese was very runny. Refried beans were nonexistent. Guac runny as well. The half potion was big but mostly chips. The other locations nachos were far better.
Bill Lewis
Awesome breakfast
Will Wright
Last time I ate there the dinning area was so dirty,I never went back..If the dinning area is that bad ,how does the cooking area look?
Compliance WMS
LOVE LOVE LOVE this place. Best chili verde burritos —best bean and cheese burritos in all of Reno. Tasty and BIG. XO
Over the past couple years the portion sizes are getting smaller , just like everything else is getting is getting more expensive.
on Thursday 4/3 I tried to call an order in and phones weren't working so I stopped in and placed my order and prepaid said I would be back in about 30 minutes or so to pick up my order, fully away that my order would be sitting and get cold etc(wasnt going to be an issue for me)the cashier said they could wait a bit before preparing which I said was fine.
when I went back to pick up my order it hadnt been made, I purpose ordered ahead like that because I was in the middle of working, so when I came back to pick up oeder I was expecting to just run in grab order and go, but NO I had to wait for it to be prepared and then it turned out that my order was not correct because they rushed to fix it, when I called and brought this to their attention she told me to bring them back to be replaced which I couldnt do at that time because right after I left my car died in the middle of the road, her response to this was well I'll leave a note and they can remake your order the next day, well I didnt want burritos two days in a row, that at this point I just wanted my money back and I was told they cant do that, I could ask but that they most likely wouldnt do that, this is the second time at this location my order has not been correct and they expect youto leave your home or whatever the situation is they expect you stop what your doing and bring items back, I dont consider this good customer service, poor policies, I get they have to watch out for fraud etc but not fair to honest customers like myself
sorta friendly staff. DO NOT BUY DESERTS THEY SEEM TO BE VERY VERY OLD LIKE THEY HAVE BEEN SITTIING FOR WEEKS. otherwise WELL WORTH YOUR MONEY!!! Paid 11$ for super nachos and they are huge! enough to fill up me and my gf and taste great!. got 2 medium drinks they are 32oz and are basically large. well worth miney great bug open dining room and great customer service
The dinners you get, they don't serve much. A little pricey for the food you get but it's like that everywhere. Prices are going up and the amount of food you get is going down even the quality of the food everywhere.
I've been a life long customer, I love the original super burrito, but the entire menu is delicious!! Best fountain coke in town!
The burrito tortilla shell was the size of a medium pizza pack with what ever you ask Chipotle don't have nothing on this guy And great price. can't wait to eat there again..
The ground beef was old on my super taco. It was like the dried stuff on the top layer after sitting on a buffet all day. Flavor was good if it would of been fresh.
Was bomb. I like chorizo burrito here.
The food was mid and not very flavorful, including the hot sauce they had. The atmosphere is kind of gloomier than a gas station. I'd be willing to try another item off the menu if I did come here again
This place used to serve the best Super Nanchos in Reno. They have raised their prices, and the food quality has gone way downhill. Employees who don't care have made this happen. You can tell they don't care by how dingy and dirty both of their locations are. I ordered 2 chicken Super Nanchos, and they just slapped them together, and they hardly had any toppings. I counted three pieces of chicken, no joke. I told the kid working the register, and he acted like it was not a big deal. He told me it depends on what cook is working if you get good Nanchos or not. What a joke and a waste of my money. I wish they would do better and take care of their customer's needs like a good business should. I think at this point that is asking too much. Do better, Super Burrito.
Restaurantji Recommends
Ordered super nachos with beef through DoorDash and as I was eating it I found a very long black hair . I called the restaurant and asked for a supervisor and “Laisha” said she was in charge, I explained to her the situation and she honestly didn’t care. She said if you want get a refund through the app and that’s it. No apologies from her and I will not be going back to this restaurant since no hairnets are being used it’s unsanitary and disgusting.
Ordered the super nachos with chicken. The chicken was really dry and I had to chew it forever. Nacho cheese was very runny. Refried beans were nonexistent. Guac runny as well. The half potion was big but mostly chips. The other locations nachos were far better.
Awesome breakfast
Last time I ate there the dinning area was so dirty,I never went back..If the dinning area is that bad ,how does the cooking area look?
LOVE LOVE LOVE this place. Best chili verde burritos —best bean and cheese burritos in all of Reno. Tasty and BIG. XO
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