This particular store has gone downhill in the last couple years. Ive been ordering from here since they opened. I wonder if it correlates with corporates decision to get rid of 30 minutes or less deliveries. Either way, this store is managed poorly. The last three orders I've made this year took just over an hour to get delivered and those were all on a weekday and at around 7 pm. 2 out of 3 orders had burnt crust and missing dipping cups. My last order they didn't cut the pizza slices all the way through and I had to go over it with my own pizza cutter. Avoid this place until its fixed or closes.
Atmosphere: 1
Food: 1
Service: 1
Russ Taylor
Deliveries seem to take longer. Tonight the food was cold and was late. Disappointing.
Chloe Patzer
Tried to place an order an hour and a half before closing time and have been waiting for three hours since the order. This has happened before and has only been resolved by going into the location and complaining in person.
Atmosphere: 1
Food: 3
Service: 1
Anna Ricaporte
We have been waiting for 2 hours and we already paid
kim Miles
We have always enjoyed Dominoe's pizza. However, this time there was literally half as much topping on our Extravaganza. One slice only had two olives on it! If this was a new person we'll come back, of course. However if you are cutting cost by lowering the topping amount then we say goodbye.
David Chargin
Stay away from this place the delivery person was the most stupidest person. He left my pizza in the snow it's was ice cold and the inside of the box had water in it. This was the first time I tried Dominos and it's going to be the last time What a bunch of stupid people that are working there...... total joke
Jennifer Cook
The GF pizza is tiny and I get sick everytime I try it.
Ash Dupin
Personally, we had a phenomenal experience. Fast delivery and incredibly well made!
Food: 5
Service: 5
Format23
Unlike what it states online the restaurant won’t take orders 20-30min before closing. And once they see a person trying to order they will block your orders, and disable online ordering. Way to go Domino’s
Vegetarian options: They mess up almosy every order. It could be as simple as a missing dip cup or soda or as bad as burned or completely forgotten food.
Redeemed my points for a free medium pizza and paid the extra $3 to upgrade it to a large. Not only did I get a medium pizza, but it was also cold. False advertising and charging for an upgrade you’re not providing is NOT a good look for a business. Do better!
Atmosphere: 2
Food: 2
Service: 2
TK
Unfortunately, this location always takes around an hour after we arrive at the store to receive our pizza. Many times, we've been told that our pizza is ready, just for us to wait another hour for it. I've ordered a double chicken pizza many times and MAYBE get one serving. Always a bad experience. I'd rather drive to Elko to get it
Food: 2
Service: 1
Ashley Wiebe
This location is so hit or miss and if there were other equally convenient locations this would be my last choice. Pickup is hit or miss as to when it will be ready, even if it says it's ready. One order was so delayed when I went into inquire about it the man working the front was on the phone leaving me a message about how their system had crashed and it was delayed by 2 hours. When he was finished with the phone call and I requested my order for pickup he went to grab it immediately as it was already done and getting cold on their back counter. I had requested a refund at that moment and he said he didn't have the ability to do that and to ask a manager later.
It's extremely unprofessional and poor customer service and while I understand the standards should be lower based on the fact it's Domino's inside a gas station, it's still unacceptable.
Was no where near where I was at
This particular store has gone downhill in the last couple years. Ive been ordering from here since they opened. I wonder if it correlates with corporates decision to get rid of 30 minutes or less deliveries. Either way, this store is managed poorly. The last three orders I've made this year took just over an hour to get delivered and those were all on a weekday and at around 7 pm. 2 out of 3 orders had burnt crust and missing dipping cups. My last order they didn't cut the pizza slices all the way through and I had to go over it with my own pizza cutter. Avoid this place until its fixed or closes.
Atmosphere: 1
Food: 1
Service: 1
Deliveries seem to take longer. Tonight the food was cold and was late. Disappointing.
Tried to place an order an hour and a half before closing time and have been waiting for three hours since the order. This has happened before and has only been resolved by going into the location and complaining in person.
Atmosphere: 1
Food: 3
Service: 1
We have been waiting for 2 hours and we already paid
We have always enjoyed Dominoe's pizza. However, this time there was literally half as much topping on our Extravaganza. One slice only had two olives on it! If this was a new person we'll come back, of course. However if you are cutting cost by lowering the topping amount then we say goodbye.
Stay away from this place the delivery person was the most stupidest person.
He left my pizza in the snow it's was ice cold and the inside of the box had water in it. This was the first time I tried Dominos and it's going to be the last time
What a bunch of stupid people that are working there...... total joke
The GF pizza is tiny and I get sick everytime I try it.
Personally, we had a phenomenal experience. Fast delivery and incredibly well made!
Food: 5
Service: 5
Unlike what it states online the restaurant won’t take orders 20-30min before closing. And once they see a person trying to order they will block your orders, and disable online ordering. Way to go Domino’s
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The place was clean
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza, Deluxe Pizza
Burned food, and they let it walk out the door.
Vegetarian options: They mess up almosy every order. It could be as simple as a missing dip cup or soda or as bad as burned or completely forgotten food.
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza, Deluxe Pizza, Meat Lover's Pizza
Redeemed my points for a free medium pizza and paid the extra $3 to upgrade it to a large. Not only did I get a medium pizza, but it was also cold. False advertising and charging for an upgrade you’re not providing is NOT a good look for a business. Do better!
Atmosphere: 2
Food: 2
Service: 2
Unfortunately, this location always takes around an hour after we arrive at the store to receive our pizza. Many times, we've been told that our pizza is ready, just for us to wait another hour for it. I've ordered a double chicken pizza many times and MAYBE get one serving. Always a bad experience. I'd rather drive to Elko to get it
Food: 2
Service: 1
This location is so hit or miss and if there were other equally convenient locations this would be my last choice. Pickup is hit or miss as to when it will be ready, even if it says it's ready. One order was so delayed when I went into inquire about it the man working the front was on the phone leaving me a message about how their system had crashed and it was delayed by 2 hours. When he was finished with the phone call and I requested my order for pickup he went to grab it immediately as it was already done and getting cold on their back counter. I had requested a refund at that moment and he said he didn't have the ability to do that and to ask a manager later.
It's extremely unprofessional and poor customer service and while I understand the standards should be lower based on the fact it's Domino's inside a gas station, it's still unacceptable.
Atmosphere: 1
Food: 2
Service: 1
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