Auntie Anne's

These pretzels are my favorite

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Homemade Classic Pretzel, Pretzel Mini Dogs, Mini Pretzel Dogs Bucket

This used to be a 5 star location but they stopped carrying the Garlic Parmesan. Bring back the Garlic please!

A friend and I both got pretzel bites and lemonade. The guy working there today was fun, he had a good personality. Our pretzels were hot lemonade was delicious. (@ 11:45 am) Thanks for the positive experience ?

Atmosphere: 5

Food: 5

Service: 5

Never have pretzels ready like ever and which is crazy cause it’s literally a pretzel spot

Arrived to this location at 11:35am on a Sunday thinking there would be food since they opened at 11am, but no food was prepared. I waited for an employee to acknowledge me so I could ask when things would be ready. One of the employees looked at me, gestured at the empty food area, said "nothing is ready yet" and went right back to making pretzels. It was clear that she was annoyed so I left without purchasing anything.

Super friendly staff and manager, exceptional service.. always quick and efficient, my favorite food place in the mall by far. 11/10

They prioritize catering orders over individual orders in-person. I got there 20 minutes after opening was told they would not have pretzels available until another 20 minutes due to a catering order. I explained I only needed one for my daughter, they still said there would be a wait. I contacted customer service and their manager Cory called me back. He saw no issue with the wait time. I suggested there should be a reserve so non-catering order customers can still buy pretzels, he said there still would not be an expectation of there being pretzels soon after they open. Pathetic. I will not be returning here. I will continue to share this experience with family and friends. There are far better options than over-priced pretzels here.

Ordered on doordash and driver forgot something. Auntie Anne's was kind enough to offer a partial refund after resending out the order. I gave them a 2 star review on Doordarsh when the driver said it was their fault. But shouldn't have. Great food and excellent customer service.

Fresh food, excellent customer service!!

Quick service a little pricey but it's the mall. Relatively friendly staff.

Fantastic tasting pretzels to share with the family! Sparkling clean store and friendly staff to help

Cinnamon pretzels rock

I can literally smell their pretzels, when I think about them! Mmmm

It was Great!!! And customer service was awesome!

Pretzels are good, but way over priced.