Service has gone down hill. Go to this location regularly, last couple of visits did not receive what I ordered. Staff are not preparing orders correctly, will not be returning. Tired of not getting what I paid for.
Atmosphere: 3
Food: 1
Service: 4
William Denier
The staff was very friendly and accommodating, especially Carol, she went above and beyond with us, very good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich
Meghan Fitzgerald
The staff were so friendly and welcoming! Bagels and coffee were perfect on a fall day.
Vegetarian options: The Leonardo de Veggie is a vegetarian bagel sandwich
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel Sandwich
Anita Veee
Gracie rocked it at Bruegger’s on Central Ave. It was very busy and she got my complicated brisket order PERFECT and still managed to smile. I was having a terrible morning with my staff and it was great to see that someone still knows exemplary customer service! Thank you.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel Sandwich
Lex Halpin
I love Brueggers bagels. I came in to grab a dozen bagels and some bagel sandwiches for myself. Come to realize that my bagel sandwiches weren’t cut in half like they always are. Kind of disappointed in how I had to eat the whole bagel at the time. For the dozen bagels I got I don’t find the box to keep them fresh at all and would rather them be wrapped in some sort of plastic and much rather than parchment paper bc my cinnamon sugar bagels became soggy :/
Atmosphere: 4
Food: 3
Service: 4
Shaina McGrath
My coworker and went in for lunch and stood in line waiting to order. We stood in line for almost 10 minutes to then realize that the line for ordering was apparently the same line as the mobile order and delivery line. (Mind you, the signs specify walk in vs mobile order). Not one person acknowledged us let alone told us that the line just magically changed. After they started helping people and taking orders for people that were behind us, we walked out and went elsewhere. It’s sad that every time I go to this particular location, I have the same exact issue. Absolutely disgusting customer service. There were four people there and they just kept looking at us but didn’t bother to acknowledge.
Laural Anne MacGregor
I was looking forward to my avocado egg white bagel sandwich. I was very disappointed to open it and find no avocado. Not even a trace. If they were out of it and I had been informed, I would have made another choice.
Atmosphere: 5
Food: 4
Service: 4
Wendy Face
A simple and affordable ham and cheese sandwich. ❤️
Now i know why the line was so long.. Absolutely 😋😋
Ash Leigh
Mold, Egg & cheese anybody?
Food: 1
Service: 1
Tom Majkut
Manager told me it’s Bruegger’s new policy that “you have to ask” to have your bagel cut…I guess if you don’t tip remember to “ask” to get you bagel sliced lmao
Service: 1
Nicholas Baum
No issues here
Atmosphere: 4
Food: 4
Service: 4
Chris Pinder
Customer service at this location needs alot of improvement. Service is typically quick. No alternative dairy options, not vegan friendly.
Bagels! Thank you!
Atmosphere: 4
Food: 5
Service: 4
Service has gone down hill. Go to this location regularly, last couple of visits did not receive what I ordered. Staff are not preparing orders correctly, will not be returning. Tired of not getting what I paid for.
Atmosphere: 3
Food: 1
Service: 4
The staff was very friendly and accommodating, especially Carol, she went above and beyond with us, very good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel Sandwich
The staff were so friendly and welcoming! Bagels and coffee were perfect on a fall day.
Vegetarian options: The Leonardo de Veggie is a vegetarian bagel sandwich
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel Sandwich
Gracie rocked it at Bruegger’s on Central Ave. It was very busy and she got my complicated brisket order PERFECT and still managed to smile. I was having a terrible morning with my staff and it was great to see that someone still knows exemplary customer service! Thank you.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bagel Sandwich
I love Brueggers bagels. I came in to grab a dozen bagels and some bagel sandwiches for myself. Come to realize that my bagel sandwiches weren’t cut in half like they always are. Kind of disappointed in how I had to eat the whole bagel at the time. For the dozen bagels I got I don’t find the box to keep them fresh at all and would rather them be wrapped in some sort of plastic and much rather than parchment paper bc my cinnamon sugar bagels became soggy :/
Atmosphere: 4
Food: 3
Service: 4
My coworker and went in for lunch and stood in line waiting to order. We stood in line for almost 10 minutes to then realize that the line for ordering was apparently the same line as the mobile order and delivery line. (Mind you, the signs specify walk in vs mobile order). Not one person acknowledged us let alone told us that the line just magically changed. After they started helping people and taking orders for people that were behind us, we walked out and went elsewhere. It’s sad that every time I go to this particular location, I have the same exact issue. Absolutely disgusting customer service. There were four people there and they just kept looking at us but didn’t bother to acknowledge.
I was looking forward to my avocado egg white bagel sandwich. I was very disappointed to open it and find no avocado. Not even a trace. If they were out of it and I had been informed, I would have made another choice.
Atmosphere: 5
Food: 4
Service: 4
A simple and affordable ham and cheese sandwich. ❤️
Great bagels
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Now i know why the line was so long.. Absolutely 😋😋
Mold, Egg & cheese anybody?
Food: 1
Service: 1
Manager told me it’s Bruegger’s new policy that “you have to ask” to have your bagel cut…I guess if you don’t tip remember to “ask” to get you bagel sliced lmao
Service: 1
No issues here
Atmosphere: 4
Food: 4
Service: 4
Customer service at this location needs alot of improvement.
Service is typically quick. No alternative dairy options, not vegan friendly.
Atmosphere: 4
Food: 5
Service: 3
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