Charleys Cheesesteaks

No one can speak English. Spent 40 dollars and the order was completely the opposite of what was ordered. They need someone who speaks fluent English to greet customers and take correct orders

RUDE manager tonight. Ordered a Large Lemonade and the girl was putting ice in the cup when whoever was cooking (and seemingly in charge) came from the back yelling about how she had accidentally charged me for a Regular and I owed them a dollar for a large. It's lemonade. I don't know why they couldn't have just finished making the drink. It's not my fault if I order something and I'm mischarged. Just the way he handled it was RUDE. I hope they go under soon or he gets fired by corporate. SO many better options.

Vwry bad customer service the guy working here is sp rude i asked for ranch on the side he said extra $2 and told me dont waste my time asking for more things.

These people are so rude and useless basically. Asked for cheese fries, the guy was preparing the fries packed it with no cheese and then realized so he asked a short chick to do it. She went ahead and put cheese AND BACON when it literally only said cheese and when i told her about it she rolled her eyes like it was my fault that shes blind. Train your staff to be respectful next time.

Atmosphere: 1

Food: 1

Service: 1

It's in the food court and not very good. The best advice I can offer is to add more peppers and onions to help the flavor, maybe shakers, while cooking too if you can and !offer mayo and mustard packets! in the bag with the ketchup you put in for the fries. Mayo for the steak side of the menu and mustard for the chicken side. This will offer more flavor while still sticking with little changes to the product. Options are the sauce of life. The fries were the best thing there but not enough between price and lack luster cheesesteak to make up for a second star. Lemonade almost did, but the cup the fries came in was too small to make up for a 2nd star as well.

Vegetarian options: Lacking in options

Parking: Good amount of parking but the mall is always packed tight.

Kid-friendliness: Nope, not even slightly, Wendy's

Atmosphere: 1

Food: 1

Service: 1

Charley's is right there behind Arby's and Nathan's!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Original Fries

The cashier very rude she has to learn how to be kind and patient the manager tried to help talking to her in Spanish I always respect all hard workers but this one doesn’t deserve to work anywhere

Service: 1

There was a hair in my food which was a little disturbing but I just pulled it off and ate the sandwich. So other than the hair it was alright. Not the BEST Charlie’s Philly cheese steak sandwich I have ever had but it was good

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Philly Cheesesteak Sandwich

Ive had it delivered and ive had it in person. The way the sandwich makes you feel when your done eating.. theres no guilt lol or a stomach ache. Its like eating a home cooked meal. I mean that in the best way i can. I always get a regular size buffalo with bacon. It ways hits the spot. They havnt failed me yet. Ordered online 20+ times. Well worth the price. I hope we never loose them..

Kid-friendliness: Very customizable. Very healthy. Real mayo. Real chicken. Real beef. Etc.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak Sandwich, Chicken Philly

The ultimate fries are good. I asked for more cheese since I like a lot and it wasnt visible on top when i opened the box. The enployer said its cheese in there already. I asked the Mgr and he obliged! The sandwiches are really really good tho!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Bacon 3 Cheesesteak

Ive had it delivered and ive had it in person. The way the sandwich makes you feel when your done eating.. theres no guilt lol or a stomach ache. Its like eating a home cooked meal. I mean that in the best way i can. I always get a regular size buffalo with bacon. It ways hits the spot. They havnt failed me yet. Ordered online 20+ times. Well worth the price. I hope we never loose them.. 🤍

Kid-friendliness: Very customizable. Very healthy. Real mayo. Real chicken. Real beef. Etc.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Philly Cheesesteak Sandwich, Bacon 3 Cheesesteak

I will never go here again. I spent over $15 on a regular size Philly cheese sandwich and a medium coke. The portion meat didn't cover the roll and hardly any cheese either. What a rip off. There product and the photos in there add are 2 different animals. Should be ashamed of yourself as the

Food: 1

Service: 1

Recommended dishes: Philly Cheesesteak Sandwich

I ordered a full size sandwich and when I reached home I realized it was a small with very few fries. I returned later in the week and they said they can’t give me a credit for their mistake unless I had the receipt and I go there 3 days out of the week so they see me all the time. I ordered again and found hair in my food. NEVER AGAIN! I do not recommend

Atmosphere: 1

Food: 1

Service: 1

The ultimate fries are good. I asked for more cheese since I like a lot and it wasnt visible on top when i opened the box. The enployer said its cheese in there already. I asked the Mgr and he obliged! The sandwiches are really really good tho!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheese and Bacon Fries, Chicken Philly

Everytime i order online. Theres no options to get your bread toasted. They also dont anser their phones. They get 0 stars for customer service.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Philly Cheesesteak Sandwich, Chicken Philly