No utensils.... Ran out of things while in line. Wasn't the greatest Chipotle I've been to....
J Lee
Please, please make your food less salty.
Atmosphere: 5
Food: 3
Service: 5
Connor Catanzarite
I really thought this meal was going to be great since they loaded it up, but I just ended up throwing it all back up. It was the grossest Chipotle I've ever seen. The guacamole was brown when they served it and tasted terrible. Go to the one on Wolf Rd instead.
Atmosphere: 1
Food: 1
Service: 1
Bayly Bogdonowicz
I placed a pickup order at this Chipotle and the whole experience was just awful. My bowl was missing stuff I paid extra for like guac and queso. When I asked about it, I basically got told they didn’t feel like making more even though they still charged me and handed me the incomplete order.
I went back to the store to get it fixed, and the person who claimed to be the manager told me they “don’t usually remake food or do refunds” and that I should call some 1-800 number. It was my first meal of the day and already around 8 PM ... just remake the bowl I paid for.
Then another employee rolled her eyes at me and told me to calm down, like I was the one doing something wrong for wanting what I ordered.
Overall, super unprofessional and honestly just rude. I won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Paul Fedoroff
Fast. Good quality. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Nick Koester
Literally the worst possible chipotle you could go to.
If you order through the app, they either just don't make your order or its a literal hour or more after you order it and you have to beg for someone's attention in order for them to hand you a bag across a counter. If you do use this location, just stand in line instead of ordering on the app. It will be way quicker. But youre better off driving an extra 10 minutes to the wolf road location.
The restaurant itself is in a state of perpetual filth no matter when you go.
This location has been terrible for years and they clearly have no intention on improving.
Atmosphere: 1
Food: 2
Service: 1
Owen darois
Don’t come here ever. Not clean giant line people taking long to order because they are text while ordering. No chicken or veggies wish I could give zero stars.
Atmosphere: 1
Food: 1
Service: 1
Brent Ervin
I was impressed with the staff that was there today, they were very efficient. The line never stopped moving.
Atmosphere: 4
Food: 4
Service: 4
Aria Corvinus
Really rushed my burrito and turned it into a ball. It tasted good.
Atmosphere: 3
Food: 3
Service: 2
Shaquanna Pierson
Literally the worst chipotle in the capital region. Workers are rude, leave you standing in line forever before they ever acknowledge you, and make ordering basic items very complicated.
I ordered a kids meal and simple asked for an extra small quesadilla, which every other location in this area does, but this one here wanted to be difficult or charge me $6…which is more than the kids meal itself smh.
This chipotle is the worst I have ever been to. It’s visibly dirty in the kitchen area and the tables, they constantly are out of things not because they don’t have them but because they are not making them. Only gave two stars for the food because what is made tastes fine. So many people waiting around for their orders. I will drive to Colonie or Latham next time.
Atmosphere: 1
Food: 2
Service: 1
M Peters
Went in and ordered a chicken quesadilla. The rude girl at the counter told me that quesadillas are only able to be ordered online, so we left.
Atmosphere: 1
Food: 1
Service: 1
Sara Akil
I purchase salad bowl assorted black beans,lettuce, beef chunk , avocado spread and assorted toppings. Excellent.
Atmosphere: 4
Food: 5
Service: 5
Ethan DiPierro
Out of spoons and workers were very rude and very unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Jorge Sanchez
The person serving the food was not friendly at all
No utensils.... Ran out of things while in line. Wasn't the greatest Chipotle I've been to....
Please, please make your food less salty.
Atmosphere: 5
Food: 3
Service: 5
I really thought this meal was going to be great since they loaded it up, but I just ended up throwing it all back up. It was the grossest Chipotle I've ever seen. The guacamole was brown when they served it and tasted terrible. Go to the one on Wolf Rd instead.
Atmosphere: 1
Food: 1
Service: 1
I placed a pickup order at this Chipotle and the whole experience was just awful. My bowl was missing stuff I paid extra for like guac and queso. When I asked about it, I basically got told they didn’t feel like making more even though they still charged me and handed me the incomplete order.
I went back to the store to get it fixed, and the person who claimed to be the manager told me they “don’t usually remake food or do refunds” and that I should call some 1-800 number. It was my first meal of the day and already around 8 PM ... just remake the bowl I paid for.
Then another employee rolled her eyes at me and told me to calm down, like I was the one doing something wrong for wanting what I ordered.
Overall, super unprofessional and honestly just rude. I won’t be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Fast. Good quality. Friendly service.
Atmosphere: 5
Food: 5
Service: 5
Literally the worst possible chipotle you could go to.
If you order through the app, they either just don't make your order or its a literal hour or more after you order it and you have to beg for someone's attention in order for them to hand you a bag across a counter. If you do use this location, just stand in line instead of ordering on the app. It will be way quicker. But youre better off driving an extra 10 minutes to the wolf road location.
The restaurant itself is in a state of perpetual filth no matter when you go.
This location has been terrible for years and they clearly have no intention on improving.
Atmosphere: 1
Food: 2
Service: 1
Don’t come here ever. Not clean giant line people taking long to order because they are text while ordering. No chicken or veggies wish I could give zero stars.
Atmosphere: 1
Food: 1
Service: 1
I was impressed with the staff that was there today, they were very efficient. The line never stopped moving.
Atmosphere: 4
Food: 4
Service: 4
Really rushed my burrito and turned it into a ball. It tasted good.
Atmosphere: 3
Food: 3
Service: 2
Literally the worst chipotle in the capital region. Workers are rude, leave you standing in line forever before they ever acknowledge you, and make ordering basic items very complicated.
I ordered a kids meal and simple asked for an extra small quesadilla, which every other location in this area does, but this one here wanted to be difficult or charge me $6…which is more than the kids meal itself smh.
Not coming here anymore.
Atmosphere: 1
Service: 1
Restaurantji Recommends
This chipotle is the worst I have ever been to. It’s visibly dirty in the kitchen area and the tables, they constantly are out of things not because they don’t have them but because they are not making them. Only gave two stars for the food because what is made tastes fine. So many people waiting around for their orders. I will drive to Colonie or Latham next time.
Atmosphere: 1
Food: 2
Service: 1
Went in and ordered a chicken quesadilla. The rude girl at the counter told me that quesadillas are only able to be ordered online, so we left.
Atmosphere: 1
Food: 1
Service: 1
I purchase salad bowl assorted black beans,lettuce, beef chunk , avocado spread and assorted toppings. Excellent.
Atmosphere: 4
Food: 5
Service: 5
Out of spoons and workers were very rude and very unsanitary.
Atmosphere: 1
Food: 1
Service: 1
The person serving the food was not friendly at all
Atmosphere: 1
Food: 3
Service: 1
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