Chipotle Mexican Grill
105 Wolf Rd, Albany
(518) 438-7590
Recent Reviews
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Far and away the worst chipotle ever. Aside from them never having food ready and prepped prior to open, the workers are miserable and rude to you in everyway. Walked in at 11am this morning and when a gentleman asked if they had steak her response was "Your choices are whatever is in my line" in a wildly rude tone. I just walked out because I didn't wanna deal with her attitude. You just opened and don't have all the protein options available? She is there everyday and is quite literally never in a good mood. Not sure how she even has a job still, after reading all of the bad reviews on this location. It is also always filthy. I walked in like I said at 11am. Place has been open for 15 minutes, how on earth is it that nasty? Just stay away from this one best as you can, Wade Road operates much better and has way better employees that don't completely hate themselves.
Atmosphere: 1
Food: 1
Service: 1
food was fine but workers were lazing around despite the long line and were clearly unexperienced, breaking burritos every time they tried rolling them.
Atmosphere: 4
Food: 4
Service: 2
These workers don’t work as a team, they are always running out of food and aren't friendly.
The service is not good . The counter fatty girl has too much attitude for the customers , she don’t know how to deal with them . Yesterday I bought veggy bowl and she charge me extra $5 for that things which is included in that and she charge $25 for a veggy bowl almost what that nonsense
Atmosphere: 4
Food: 4
Service: 1
Continued messy dining area unfriendly staff, cashier walked away while checking me out this location never has ice and no chips tonight.
Atmosphere: 1
Food: 3
Service: 1
The worst experience I have ever had. Disgusting, prep areas were covered in food, 8 employees all standing around doing nothing. Out of cheese, mild salsa, guacamole, lettuce, large chips, ice, forks, toilet paper. Garbage overflowing in restaurant and bathroom, scattered all over the floor. Customer returned to store to ask for manager and no one responded, started yelling. Customers loudly complaining about lack of service and employees openly laughing at them. I tried taking photos of how utterly nasty everything was, definitely should not pass health inspection! I’m contacting corporate offices, this is a disgrace. 9pm, this place is still open for 2 more hours.
Atmosphere: 1
Food: 1
Service: 1
Bro looked at me in my eyes and seriously said
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bowl
I travel for work so I’ve been to chipotles all over the Country is by far the worst. The service is absolutely trash and they move super slow like I’ve never seen chipotle workers move so slow 10 out of 10 would not recommend if you have time to make the drive to the next nearest chipotle I would recommend doing so.
Atmosphere: 1
Food: 3
Service: 1
Third times a charm…or so they say. Don’t go to this establishment. Dirty, never the food you want, workers stink. Can’t roll a burrito to save their lives.
Will never go back again and hope they get closed or get workers that know what they’re doing and not hoping to be influencers. Ha ha.
No steak ready. Ice machine broken. Place a mess. Manager and staff arguing and swearing while customers trying to eat. Horrible experience!!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
This chipotle is very dirty and unclean. Food was everywhere. Staff was cross contaminating food. It looked like a head of lettuce threw up outside the refrigerator. The man working the grill did not change his gloves after handling the raw chicken, and tongs used on raw chicken was used on cooked.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bowl, Burrito
I walked out immediately was very dirty staff was not welcoming or friendly they were taking out the garbage didn’t wash their hands put on gloves and thought they were going to serve me I left
There’s no point in placing a to-go order on their app - orders are never ready on time, it would literally be faster to go inside and wait in line…
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Bowl
Went there to get a burrito bowl and they never have any of the ingredients available that I want on my bowl like brisket and vinaigrette so it’s quite a waste. Will not be coming back to this location.
Didn’t have rice and didn’t have brisket. Was going to be 20 minutes to get brisket. After all that, it was completely cold. Place us dirty, also. Never going back.
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