Cannot get a response as to whether cash is accepted for gift cards?
Lime Epic
It cant be that hard to not give me beans when It is not what I ordered
Atmosphere: 1
Food: 1
Service: 1
Devinity Desiree
They were rushing. They weren’t listening to my request for my food. I went in there, November 19th at around 5:30 PM and there’s a hairs in my food.
Atmosphere: 1
Food: 1
Service: 1
dan brown
Yummy to my tummy tummy
Atmosphere: 5
Food: 5
Service: 5
Livie Kollar
Incredibly disappointed with this location. I ordered a sofritas bowl online, and it showed up with no sofritas at all — just missing the main protein. To make it worse, there was a whole piece of avocado skin in my food. That’s careless and disgusting. If this location can’t handle basic quality control, they shouldn’t be charging full price. Totally unacceptable, Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Aidan Neilson
Staff is always very hospitable. The manager I believe her name is Jessica is great as always and super helpful! Thanks for a great experience again
Atmosphere: 5
Food: 4
Service: 5
Alex
Morning shift ppl is so slow
Atmosphere: 1
Food: 1
Service: 1
Yash Patel
I would like to rate them negetive if allowed. First time I ordered online and got absolute garbage. Ordered Sofritas with brown rice, got chicken with white rice, and they forgot to add guacamole, cream and so many other things that I paid extra for.
Never ever ordering anything from here online. Never again !!!.
Food: 1
Service: 1
Brett A. Scudder
Always clean and have available seating. Staff are courteous and friendly. Very close to Albany Medical Center and Washington Park for enjoying a beautiful stroll through.
Atmosphere: 5
Food: 5
Service: 5
Deshawna Milton
I ordered a chicken quesadilla, but whoever prepared it used rice instead of cheese.
honestly hate writing bad reviews but my experience was incredibly bad. i placed a mobile order TEN minutes before i arrived at the store. i wanted to just go in and go out, i was in a rush because i had a bus to NYC to catch. i didn’t know how long the chipotle line would be because i dont really go to this location, i always go to the latham one
but i went in, the line was pretty long. so i went to the cashier and i told her i had a mobile order for kirby, they had it behind the counter. there was a girl in the mobile order section (like where she assembles the food) i told her i had a order for kirby, she says okay & starts doing other stuff, she comes back , asks me again what the name is. i said “kirby” and she says “yes i know but whats the name” and i tell her AGAIN “its under KIRBY” she says okay, and starts making other food. at this point i’m getting irritated because this whole interaction is making me late.
my mom comes in because she was wondering why im taking so long for a simple mobile order thats right infront of her to pass to me. my mom sees that shes just making OTHER mobile orders, even though mine is already made and just waiting to be passed to me. so she grabs the bag herself behind the counter and we leave to try to catch my bus, which i then ended up missing. i had to pay $50 for another bus ticket because of this interaction. This happened on Wednesday, I ALSO requested for extra everything & even paid for guac and the bowl was so extremely disappointing.
there was barely any rice, everything tasted unseasoned. the sour cream was chunky, the guac tasted old, and barely gave me any cheese. the food was also just overall extremely cold too. and i was overall just upset with the whole order. i spent $25 for nothing
Atmosphere: 2
Food: 1
Service: 1
C C
I don’t usually write Google reviews, but I just can’t help myself here. I have ordered from this location mutable times via DoorDash and my order has never been correct. Recently I ordered a salad and they forgot the lettuce. Let me repeat that…….the lettuce. And if you’re a chipotle salad lover and order your salad from this location through a food delivery app, be prepared to eat it dry because they will always forget to include the salad dressing.
Wanda L.
The food was good! The young man preparing our order communicated well; however he was sloppy and untidy! No one bothered to clean up the order station! I won't go back to that particular Chipotle!
Atmosphere: 1
Food: 4
Service: 3
Sivad Davis
Great food. The service can be a tad slow if your in a rush as I am most times. To be fair it's due to the associate preparing a customer's order. Other than that it's a go2 4me. I'm omw now frfr.
Atmosphere: 5
Food: 5
Service: 4
Serefa Lennon Rose
I walked into Chipotle to grab some food after a long day, and I was pleasantly surprised by the exceptional customer service I received. As someone who works in the medical field, my days can be stressful, but from the moment I walked in, Latrell greeted me with the biggest smile. He was polite, courteous, and incredibly friendly. His positive energy truly made my evening. Thank you, Latrell — your kindness and professionalism didn’t go unnoticed!
Cannot get a response as to whether cash is accepted for gift cards?
It cant be that hard to not give me beans when It is not what I ordered
Atmosphere: 1
Food: 1
Service: 1
They were rushing. They weren’t listening to my request for my food. I went in there, November 19th at around 5:30 PM and there’s a hairs in my food.
Atmosphere: 1
Food: 1
Service: 1
Yummy to my tummy tummy
Atmosphere: 5
Food: 5
Service: 5
Incredibly disappointed with this location. I ordered a sofritas bowl online, and it showed up with no sofritas at all — just missing the main protein. To make it worse, there was a whole piece of avocado skin in my food. That’s careless and disgusting. If this location can’t handle basic quality control, they shouldn’t be charging full price. Totally unacceptable, Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Staff is always very hospitable. The manager I believe her name is Jessica is great as always and super helpful! Thanks for a great experience again
Atmosphere: 5
Food: 4
Service: 5
Morning shift ppl is so slow
Atmosphere: 1
Food: 1
Service: 1
I would like to rate them negetive if allowed. First time I ordered online and got absolute garbage. Ordered Sofritas with brown rice, got chicken with white rice, and they forgot to add guacamole, cream and so many other things that I paid extra for.
Never ever ordering anything from here online. Never again !!!.
Food: 1
Service: 1
Always clean and have available seating. Staff are courteous and friendly. Very close to Albany Medical Center and Washington Park for enjoying a beautiful stroll through.
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken quesadilla, but whoever prepared it used rice instead of cheese.
Food: 1
Restaurantji Recommends
honestly hate writing bad reviews but my experience was incredibly bad. i placed a mobile order TEN minutes before i arrived at the store. i wanted to just go in and go out, i was in a rush because i had a bus to NYC to catch. i didn’t know how long the chipotle line would be because i dont really go to this location, i always go to the latham one
but i went in, the line was pretty long. so i went to the cashier and i told her i had a mobile order for kirby, they had it behind the counter. there was a girl in the mobile order section (like where she assembles the food) i told her i had a order for kirby, she says okay & starts doing other stuff, she comes back , asks me again what the name is. i said “kirby” and she says “yes i know but whats the name” and i tell her AGAIN “its under KIRBY” she says okay, and starts making other food. at this point i’m getting irritated because this whole interaction is making me late.
my mom comes in because she was wondering why im taking so long for a simple mobile order thats right infront of her to pass to me. my mom sees that shes just making OTHER mobile orders, even though mine is already made and just waiting to be passed to me. so she grabs the bag herself behind the counter and we leave to try to catch my bus, which i then ended up missing. i had to pay $50 for another bus ticket because of this interaction. This happened on Wednesday, I ALSO requested for extra everything & even paid for guac and the bowl was so extremely disappointing.
there was barely any rice, everything tasted unseasoned. the sour cream was chunky, the guac tasted old, and barely gave me any cheese. the food was also just overall extremely cold too. and i was overall just upset with the whole order. i spent $25 for nothing
Atmosphere: 2
Food: 1
Service: 1
I don’t usually write Google reviews, but I just can’t help myself here. I have ordered from this location mutable times via DoorDash and my order has never been correct. Recently I ordered a salad and they forgot the lettuce. Let me repeat that…….the lettuce. And if you’re a chipotle salad lover and order your salad from this location through a food delivery app, be prepared to eat it dry because they will always forget to include the salad dressing.
The food was good! The young man preparing our order communicated well; however he was sloppy and untidy! No one bothered to clean up the order station! I won't go back to that particular Chipotle!
Atmosphere: 1
Food: 4
Service: 3
Great food. The service can be a tad slow if your in a rush as I am most times. To be fair it's due to the associate preparing a customer's order. Other than that it's a go2 4me. I'm omw now frfr.
Atmosphere: 5
Food: 5
Service: 4
I walked into Chipotle to grab some food after a long day, and I was pleasantly surprised by the exceptional customer service I received. As someone who works in the medical field, my days can be stressful, but from the moment I walked in, Latrell greeted me with the biggest smile. He was polite, courteous, and incredibly friendly. His positive energy truly made my evening. Thank you, Latrell — your kindness and professionalism didn’t go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
Loading...